Indicator shows full right off the bat, then starts sqealing
on February 12, 2018
Posted by: Anonymous
Was excited, but quickly disappointed. Didn't work as I had hoped. Inductor showed full right from the start, then started squealing, no blockage.
Response from PlowAndEarthBy Plow & Hearth Support, Plow & Hearth Customer Service, November 5, 2025
Hi John. I'm sorry to hear that your Warm Ash Vacuum is not working as it should. I do hope that our resolution was satisfactory. Sincerely, Plow & Hearth Customer Experience Team
[This review was collected as part of a promotion.] Sweepstakes. I received my ash vacuum yesterday. It was easy to assemble (attach caster wheels). The instructions were written simply and easy to understand. I have a pellet stove and used it today to vacuum out the ash. I turned the stove off and let it cool down for about half and hour. The vacuum easily sucked up the ash and made cleaning very easy. YYoung, Central Oregon
I would not buy this product again or recommend it to anyone
on January 30, 2018
Posted by: Anonymous
I was confused by this product. It says to empty it when the red window is completely red. It got hot and turned red and there was a cup, maybe, of ash in it. Not what I expected.
Very good vac, like the filter system, nice exterior. Only downside is that it has a very loud high pitch whine that is a little bothersome, other than that would buy again