Customer reviews from bestbuy-ca
ASUS - Refurbished Excellent - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - AMD Ryzen 9 8940HX - 32GB RAM - NVIDIA GeForce RTX 5060 - 1TB SSD - Eclipse Gray
Average customer rating
3.8
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
3
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for ASUS - Refurbished Excellent - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - AMD Ryzen 9 8940HX - 32GB RAM - NVIDIA GeForce RTX 5060 - 1TB SSD - Eclipse Gray
Customer Rating
1
Stay away from this model
on August 6, 2026
Posted by: abad
from Canada
It worked well for 2 years before manufacturing deficiencies started to show up. Eventually, the motherboard stopped working, and Geek Squad wasn’t even able to secure the necessary spare parts from the manufacturer. Stay away from this model — there are plenty of other options available at Best Buy.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
great laptop
on June 27, 2026
Posted by: Siel
from Moncton
I'm very happy with this laptop. It performs incredibly well, starts up quickly, and handles everything I need with ease. Games run smoothly, the display looks great, and the build quality feels solid. The cooling system also does a great job keeping temperatures under control during long gaming sessions. So far, it has exceeded my expectations, and I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
The screen is beautiful.
on January 14, 2026
Posted by: Paul
from Whitehorse
So disclosure. I had to return my laptop because of a bad keyboard. But for the 2 hours I actually got it to run i had not found anything it was not capable of handling.
And with the prices of memory this is a great system.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Good machine
on December 11, 2025
Posted by: Nabbers
from Redwood Meadows
Ordering was easy and simple. Black Friday price offered a discount and product was available to ship to my location. Shipping was two days, excellent. Product has fast response and the back lighting is something else to behold. My likes are the 18" screen and slim styling. My only dislike is I would have liked the Ryzen processor instead of the Intel. It did not come with this model. I used my tech to install some of my programs and security features, link it to my printer, and that sort ofd stuff, and so far, the machine has performed as expected. Happy with purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great gaming laptop
on November 17, 2025
Posted by: Novamudder
from Halifax
Very happy with this laptop so far. Set up was easy runs my games on Ultra settings and remains cool and quiet. The large form factor isn’t for everyone but for me I love the huge screen and nebula display quality. My last laptop was also an ASUS Rog and I used it a lot for 11 years and it’s still working. ASUS is not the cheapest but build quality and longevity is important to me. Would recommend!!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Good Laptop
on October 17, 2025
Posted by: Cheetz
from Oakville, ON
I bought this laptop on sale for 1130CAD and it is a really fast and good laptop.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca