Customer reviews from Twelve South
Twelve South - PowerBug US (Slate)
Average customer rating
3.7 out of 5
3.7
(54 Reviews)
Open Ratings Snapshot
Rating breakdown 54 reviews
5 Stars
26
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
11
72%of customers recommend this product. 
(
36 out of 50
)
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Customer Reviews for Twelve South - PowerBug US (Slate)
Customer Rating
5 out of 5
5
Simple device perfect for countertop outlets
on September 4, 2025
Posted by: Fredrich D.
from US, United States
Saves countertop space by using countertop plus. Works as expected. Twelve south is a trustworthy brand.
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
3 out of 5
3
Half worked
on September 3, 2025
Posted by: Catrina L.
from US, United States
I loved the idea of this and really liked the magnetic charger for the phone. It worked well. The additional port for charging another item, didn’t work so I returned it.
Written by a customer while visiting Twelve South
Customer Rating
4 out of 5
4
Power bug
on August 31, 2025
Posted by: Van T.
from US, United States
Great product, love it! Only issue is, only it can charge faster.
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
5 out of 5
5
Great Idea
on August 25, 2025
Posted by: Robert T.
from US, United States
What a great concept and works well. Am ordering more.
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
3 out of 5
3
Wish the magnet was stronger
on August 19, 2025
Posted by: John D.
from US, United States
Looks great and charges well but I wish the magnet was stronger. I have to work to find the right spot for the magnet connection to be strong enough to hold up my phone.
Written by a customer while visiting Twelve South
Customer Rating
5 out of 5
5
Power Bug is a winner!
on August 11, 2025
Posted by: Joe L.
from US, United States
Very cool device. Does what it is suppose to & it’s quite handy.
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
1 out of 5
1
Australian version on the horizon too?
on August 6, 2025
Posted by: Liz
from US
Would love to get one but doesn’t look compatible for our country as yet.
No, I would not recommend this to a friend.
Written by a customer while visiting Twelve South
Customer Rating
1 out of 5
1
Great Concept, Flawed Execution
on August 6, 2025
Posted by: Tommy E.
from US, United States
I love the idea behind the Twelve South PowerBug — a compact, travel-friendly charger with built-in cable management and fast charging capabilities. It’s sleek, minimal, and feels like a smart addition to any setup.However, the biggest drawback is how easily the whole unit gets pulled out of the wall when unplugging my iPhone. There's no real anchoring mechanism, so unless you're holding the charger in place or it's somehow secured to the outlet, it pops right out every time. I understand the minimalist design, but in practice, this makes daily use frustrating.If Twelve South added a way to screw it into the outlet or improve its grip, this would be a near-perfect charger. As it stands, the concept is great, but the execution falls short for regular use.
No, I would not recommend this to a friend.
Written by a customer while visiting Twelve South
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