Customer reviews from Twelve South
Twelve South - PowerBug US (Slate)
Average customer rating
3.7
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
26
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
11
72%of customers recommend this product.
(
36 out of
50)
Customer Reviews for Twelve South - PowerBug US (Slate)
Customer Rating
2
Blocks the second outlet
on November 3, 2025
Posted by: Josh A.
from US, United States
The concept is cool but all our kitchen outlets are horizontal so using power bug blocks the use of the second outlet when you put your phone on the mage safe part of it.
No, I would not recommend this to a friend.
Written by a customer while visiting Twelve South
Customer Rating
5
Fast Charging !!
on November 2, 2025
Posted by: Judy A.
from US, United States
I have tried several different charging units, all claiming to be the fastest charge ever. NOT !! This product truly is efficient, convenient, and doesn't take up any space. Perfect for my needs !
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
5
As advertised. Works great. Sleek and seamless. Even charges new Airpods Pro 3s!
on October 29, 2025
Posted by: Anthony V.
from US, United States
Works great. Fast charging. Good magnet. No wires!
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
2
Doesn't work with an iPhone with a case on it.....not happy
on October 15, 2025
Posted by: Georgina M.
from US, United States
This nifty looking charger unfortunately DOES NOT WORK with an iPhone with a case on it---cannot believe it wasn''t tested with iPhones in cases!!!
No, I would not recommend this to a friend.
Written by a customer while visiting Twelve South
Customer Rating
1
Stopped Working
on October 1, 2025
Posted by: Patric S.
from US, United States
Love the idea behind this product, but the first one we ordered stopped working after just a few days. We reached out to support and they kindly sent us a replacement (and let us keep both). Unfortunately, the replacement also stopped working. Really disappointing..
No, I would not recommend this to a friend.
Written by a customer while visiting Twelve South
Customer Rating
5
Cool charger
on September 17, 2025
Posted by: Jeanne T.
from US, United States
This is a really a well-designed charger. I love that it is out of the way and there are no cords. I have been using it in the kitchen, so now I know where my phone is because I can see it from anywhere in the kitchen. I bought 9 more as stocking stuffers for my entire family. My only issue is that it is not a fast charger, so take that into account when using,
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
3
Did not think
on September 16, 2025
Posted by: Janice H.
from US, United States
I was excited to receive the power bug since my wireless charger was damaged on vacation and this one would fit the need. I did not think nor did I notice that it would not work when the phone has a case. I just have to be more diligent and remove the case each time to use it. So as with most cases, my mediocre rating is because of the user and not the product. I will survive and enjoy using the Power Bug and also, most importantly remind myself not to be so lazy. Thank You!
Written by a customer while visiting Twelve South
Customer Rating
4
Great Idea
on September 15, 2025
Posted by: David W.
from US, United States
Charges very well BUT when using mag charger phone & charger heat up?
I would recommend this to a friend!
Written by a customer while visiting Twelve South