Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.7
(2,775 Reviews)
Rating breakdown 2,775 reviews
5 Stars
2,223
4 Stars
422
3 Stars
90
2 Stars
25
1 Star
15
91%of customers recommend this product.
(
63 out of
69)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
2
The product is ok
on August 10, 2026
Posted by: Andrea
[This review was collected as part of a promotion.] It worked well but the battery life spam is not good
Value
2
Response from Samsung USBy R&R Team, August 12, 2026
Greetings Andrea,
Thanks for providing us with your feedback regarding your recent experience using your Samsung Galaxy Watch8. We appreciate your sentiments as we continue to make improvements on our product line to best suit the needs of our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance after reviewing the resources provided below by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for providing us with your feedback regarding your recent experience using your Samsung Galaxy Watch8. We appreciate your sentiments as we continue to make improvements on our product line to best suit the needs of our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance after reviewing the resources provided below by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is my #1
on August 10, 2026
Posted by: Whitervn
[This review was collected as part of a promotion.] I chose to upgrade my Samsung phone and watch recently because they were outdated. Samsung has been my #1 cell phone for many years now. I started out with the Samsung Galaxy Note 10 in 2018 and have loved their products ever since. I've upgraded from a Galaxy Note 20 and the Galaxy Watch 3 to the Galaxy S26 Ultra and the Galaxy Watch 8 and I'm so happy with them. I don't think I will ever stray away from Samsung because they work great, last a long time and do everything I need them to do and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the kids setup
on August 10, 2026
Posted by: LizzieBusyBee
[This review was collected as part of a promotion.] I chose the Galaxy Watch for my 8‑year‑old after comparing it other kids’ watches, and it’s been exactly the balance I wanted. I love that I can manage his watch through the same app I already use for my older kids' phone — everything stays in one ecosystem, and I don’t have to juggle multiple accounts or learn a new interface. Being able to text and call him directly is perfect. He gets the independence he wanted without the full access, distractions, and risks that come with a smartphone. The GPS tracking is reliable, so I always know where he’s at, whether he’s at a friend’s house, or outside playing.
I also really appreciate the app limits and school‑time mode. Other kids’ watches doe have video calling, which is a fun feature I wish this watch had, but it wasn’t worth giving up the convenience of staying within the Samsung ecosystem. My only other wish is that Samsung/Google would allow weekly or daily scheduling in the Family Safety app the same way they do for kids’ phones. Right now, I can set limits, but I can’t create a full weekly schedule for when certain features turn on or off. Overall, the Galaxy Watch 8 gives my child the independence he wants and gives me the peace of mind I need — communication, safety, and control without handing over a full phone.
I also really appreciate the app limits and school‑time mode. Other kids’ watches doe have video calling, which is a fun feature I wish this watch had, but it wasn’t worth giving up the convenience of staying within the Samsung ecosystem. My only other wish is that Samsung/Google would allow weekly or daily scheduling in the Family Safety app the same way they do for kids’ phones. Right now, I can set limits, but I can’t create a full weekly schedule for when certain features turn on or off. Overall, the Galaxy Watch 8 gives my child the independence he wants and gives me the peace of mind I need — communication, safety, and control without handing over a full phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product full of the features I wanted
on August 10, 2026
Posted by: hbk9976
[This review was collected as part of a promotion.] I chose this watch because it has all the features I wanted at a great price. I chose it specifically because of all the health tracking & testing features it offers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good for Showing Results
on August 10, 2026
Posted by: TheCroupier
[This review was collected as part of a promotion.] I chose the GalaxyWatch 8 due to me wanting to have a watch needed to be provisional to what i want to see with my exercise and newer trend to want to lose weight. The watch really does wonders in wanting to actually show me what I want to have in terms of pure calories burned, and the fact you can use photos to change the face??? Insane.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
NEW galaxy
on August 10, 2026
Posted by: Grover
[This review was collected as part of a promotion.] I chose galaxy watches long before they became refined.....I chose them due to my galaxy phone and ever since I did, they continue to optimize the watches for the phones. Making it an obvious choice for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Totally in love with my Samsung Watch 8
on August 10, 2026
Posted by: DiehardSamsungLover1224
[This review was collected as part of a promotion.] I Chose my Samsung Watch8, Galaxy S25 Ultra and Galaxy Buds as birthday/Christmas gifts to myself (December 2025), my bday is Christmas Eve. Nothing wrong with treating yourself to the latest technology, right? 😉 I love that my watch mirrors my phones functions like calls and texts, but also the ability to track steps and use it for Samsung Health Monitor to help detect sleep apnea, which mine did very accurately when compared to the results of my sleep study last month, also check blood pressure and ECG. This watch is absolutely amazing!! For some it just may be what saves their life or at very least help improve their health. Also the fact that I can leave my phone in the house and walk my dog up a block away and my watch will still be connected to my phone. Granted your mobile carrier has alot to do with that, but the devices technology/software itself contributes to it as well. The combination of all 3 Samsung products I purchased 7 months ago has been an amazing and satisfying experience and I think like how did I ever live without them?!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 8 Watch
on August 10, 2026
Posted by: Charski63
[This review was collected as part of a promotion.] I absolutely love my 8 series watch. I chose this model because i had the 7 series and wanted to upgrade. This watch does everything and then some that samsung is known for. Quality, appearance and value are my reasons for this choice.
Value
5
Written by a customer while visiting Samsung US