Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Amazing all around
on August 14, 2026
Posted by: ThaiThai
[This review was collected as part of a promotion.] I have been wearing Samsung watches for 10 years, and this is only my third one, since their longevity is excellent.
The galaxy watch8 was a great addition to the watch lineup, it charges fast, looks great and is a piece of tech i can't leave the house without. I chose it for its smaller size and it fits comfortably on my wrist through the whole day.
The galaxy watch8 was a great addition to the watch lineup, it charges fast, looks great and is a piece of tech i can't leave the house without. I chose it for its smaller size and it fits comfortably on my wrist through the whole day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Watch
on August 14, 2026
Posted by: Mobeedee
[This review was collected as part of a promotion.] I've been a long time Samsung user. Having their watches isnt new to me. I upgraded from the watch 5 to i and couldn't be happier! I chose waint and go for the 8 instead of the 7 because by the time I was ready to upgrade, the 8 was scheduled to debut. I kept contemplating the 7 or 8 but, ultimately I made the right choice! I don't miss the physical bevel like I thought I would. It's just as easy and intuitive without. The upgrades are great and having Gemini access is spectacular!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on August 14, 2026
Posted by: QueenC
[This review was collected as part of a promotion.] I chose this watch to match my phone :) I love the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth keeping
on August 13, 2026
Posted by: Sara3d3
[This review was collected as part of a promotion.] After finally receiving the watch weeks late, I decided to return it. The look of this model is not an improvement over the last, and none of the bands I have for the last model will fit. This new band is very difficult to get on and off. As far as the watch, it seems almost exactly the same as the previous model.
Overall, a very disappointing experience. You can do better, Samsung.
Overall, a very disappointing experience. You can do better, Samsung.
Value
1
Response from Samsung USBy R&R Team, August 14, 2026
Howdy Sara3d3,
Thanks for reaching out to share your constructive feedback with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to improve our product line to better align with your needs. The Galaxy Watch8 improves upon its predecessor with a 50% brighter 3,000-nit display, larger batteries (325mAh/435mAh), a thinner cushion shape design with a flat back for better sleep tracking comfort, and new AI-driven health tools like vascular load and antioxidant index monitoring. We understand how frustrated you may feel to not have cross compatibility available when it comes to your previous watch bands. The Galaxy Watch8 Series offers the Dynamic Lug System which has replaced the standard spring bars and pin-style quick release slots. For your convenience, I have linked a few resources to assist you with what you've described to be experiencing. Let us know if you have any questions or if you'd like further assistance by reaching out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
How to change the band on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003740/
Thanks for reaching out to share your constructive feedback with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to improve our product line to better align with your needs. The Galaxy Watch8 improves upon its predecessor with a 50% brighter 3,000-nit display, larger batteries (325mAh/435mAh), a thinner cushion shape design with a flat back for better sleep tracking comfort, and new AI-driven health tools like vascular load and antioxidant index monitoring. We understand how frustrated you may feel to not have cross compatibility available when it comes to your previous watch bands. The Galaxy Watch8 Series offers the Dynamic Lug System which has replaced the standard spring bars and pin-style quick release slots. For your convenience, I have linked a few resources to assist you with what you've described to be experiencing. Let us know if you have any questions or if you'd like further assistance by reaching out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
How to change the band on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003740/
Written by a customer while visiting Samsung US
Customer Rating
5
I like the size
on August 13, 2026
Posted by: Mporresallen
[This review was collected as part of a promotion.] It is a good watch and grat features that I enjoy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
What a disappointment
on August 13, 2026
Posted by: NorthGeorgia
from Blairsville
Expertise:Intermediate
What a disappointment. The watch has gliches in recording sleep and Samsung knows it. I have communicated with their 'agents' and the fix is never reliable. I even let one of the 'agents' access my watch and he said all was good now. WRONG. Also some of the important functions are not usable. You have to have One UI 9.0 for them to work. Watch nor S26+ has it so you can't use the functions that are touted. 9.0 won't be available for my watch or phone until later provided there are no snafu's. I doubt Samsung will read this and I am stuck with a watch whose functions were touted but cannot use.
Features
5
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, August 14, 2026
Salutations NorthGeorgia,
Thank you for taking the time to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your sentiments as we continue to make improvements on our product line to best suit the needs of our customer base. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Wearing your Galaxy watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. If your Galaxy watch is displaying an error or not accurately portraying the details, you may be able to fix it by enabling and disabling power saving mode. Please take a moment to check out the resources provided below to help resolve what you've described to be experiencing. Let us know if you would like further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
What's new on the Samsung Galaxy Watch8
https://www.samsung.com/us/support/answer/ANS10007016/
Thank you for taking the time to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your sentiments as we continue to make improvements on our product line to best suit the needs of our customer base. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Wearing your Galaxy watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. If your Galaxy watch is displaying an error or not accurately portraying the details, you may be able to fix it by enabling and disabling power saving mode. Please take a moment to check out the resources provided below to help resolve what you've described to be experiencing. Let us know if you would like further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
What's new on the Samsung Galaxy Watch8
https://www.samsung.com/us/support/answer/ANS10007016/
Written by a customer while visiting Samsung US
Customer Rating
5
My watch, My health.
on August 12, 2026
Posted by: Cobraconstruction
[This review was collected as part of a promotion.] I love my Galaxy watch 8! I chose it for the compatibility with my Galaxy S26 phone but also because I have had 3 other Samsung phones in the past soi already knew they are proven to be the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Batter life is no good!!
on August 12, 2026
Posted by: Savagelike3689
[This review was collected as part of a promotion.] I chose to upgrade from the galaxy watch 4(44mm) to the galaxy watch 8(44mm). My watch 4 was amazing! I loved all the health features! With the watch just running normal, no power save mode the watch would last 3-4 days on a single charge! Although I do love all the health features on my watch 8, the battery life sucks!! I can't even wear it to bed to track my sleep If I want it to last all day at work(I work 10 hrs shifts, also with the 4) even putting it on after I get ready for work with power save mode it will die before my work day ends. I am super disappointed in this! That alot of money to spend too not even be able to use it like I used my other watch. I really wish I wouldn't have upgraded just for this reason.
Value
2
Response from Samsung USBy R&R Team, August 13, 2026
Hello there Savagelike3689,
Thank you for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. Your candor is invaluable to us as we continue to innovate while making improvements on our product line to suit the needs of our customer base. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option available to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to contact Samsung Support if you would like any further assistance after reviewing the resources shared below. Thank you for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. Your candor is invaluable to us as we continue to innovate while making improvements on our product line to suit the needs of our customer base. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option available to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to contact Samsung Support if you would like any further assistance after reviewing the resources shared below. Thank you for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US