Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
4
Overall happy with watch
on August 17, 2026
Posted by: Scotts0814
[This review was collected as part of a promotion.] Like the title says, I am happy to with the watch. The things that don't make sense is why does the only time it alerts that I have high stress levels is when I am just texting my daughter or playing a game. Never when I am really stressed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the 6 good battery
on August 17, 2026
Posted by: Astrogalacticgal
[This review was collected as part of a promotion.] Great battery lasts for 2 days, I use all the health stuff, you have to wear it tighter for the sleep.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Would love to have more fonts
on August 16, 2026
Posted by: Ttjonesing
[This review was collected as part of a promotion.] I chose this watch because it has great motion features that makes it easier to navigate
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 8
on August 16, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] Love Galaxy watch 8 and I will soon have Galaxy watch 9. I chose Samsung Galaxy Watches because I love their products. The watches helps me in my daily life. I use it for pedometer to track my steps, it monitors my sleep habits and even my heartbeats. I can change my watch faces and add or remove what I need to see on my watch, weather, steps, heart rate, battery life just to name a few. I love the easy release button to change my watch bands. Almost forgot, music can be played with or without earbuds. The speaker is not bad at all and texting or using the microphone works very well. I love eating apples but never wanted those as products. Samsung has awesome products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Galaxy Watches
on August 16, 2026
Posted by: Galaxylover22
[This review was collected as part of a promotion.] This is my 3rd watch series and I will soon have the new Galaxy 9 Watch. I can't wait. I chose Samsung because I love their products. The Galaxy watches comes with so much information. I use it daily. For my pedometer. Especially for my health, monitoring my sleep, my breathing, and my heartbeat . Not forgetting playing music with or without ear buds . Never can go wrong with Samsung products. I love apples but I don't want them for products. Also, almost forgot about how easy it is to change my watch bands with easy release button. Thank you for that and for the awesome products to choose from.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
BATTERY IS NOT WORTH THE OVER $400.00 I SPENT
on August 16, 2026
Posted by: DISAPPOINTED
I'M DOING THIS REVIEW IN CAPS TOO HOPEFULLY PREVENT OTHERS FROM BUYING ANN OVER PRICED WATCH ONLY TO GET A WATCH 8 BATTERY TO NOT LAST LONG.
Extremely Disappointed With Galaxy Watch8 Battery Life
I have owned my Samsung Galaxy Watch8 for about one year, which has given me plenty of time to use it regularly and give it a more than fair evaluation. Unfortunately, my experience with the battery life has been extremely disappointing.
I purchased this watch for over $400, and based on my personal experience, I do not believe the battery performance comes close to what I would expect from a smartwatch in this price range.
I primarily use the watch while working. One of my main uses is simply running a timer so that I can keep track of required checks throughout my shift. As I am writing this review, my watch is already down to 67% battery after less than eight hours of use.
I have even taken the watch to my cellular provider for help reducing battery consumption. At their recommendation, an AI-related feature used for asking questions was disabled because I was advised that it could contribute to battery drain. I have therefore had to give up functionality that I paid for simply to try to conserve enough battery to make it through my work period.
That is what frustrates me most. I should not have to substantially limit the features of a smartwatch costing more than $400 just to conserve its battery.
After approximately a year of regular use, I believe I have given this watch more than enough time for a fair evaluation. My experience with the Galaxy Watch8 battery life has been terrible, terrible, terrible. For what I paid, I expected considerably better.
This review reflects my own experience with my particular Galaxy Watch8 and my personal opinion of its value and battery performance. Based on that experience, I would not purchase this watch again, and I cannot recommend it to someone who needs dependable battery life throughout a work shift.
I have owned my Samsung Galaxy Watch8 for about one year, which has given me plenty of time to use it regularly and give it a more than fair evaluation. Unfortunately, my experience with the battery life has been extremely disappointing.
I purchased this watch for over $400, and based on my personal experience, I do not believe the battery performance comes close to what I would expect from a smartwatch in this price range.
I primarily use the watch while working. One of my main uses is simply running a timer so that I can keep track of required checks throughout my shift. As I am writing this review, my watch is already down to 67% battery after less than eight hours of use.
I have even taken the watch to my cellular provider for help reducing battery consumption. At their recommendation, an AI-related feature used for asking questions was disabled because I was advised that it could contribute to battery drain. I have therefore had to give up functionality that I paid for simply to try to conserve enough battery to make it through my work period.
That is what frustrates me most. I should not have to substantially limit the features of a smartwatch costing more than $400 just to conserve its battery.
After approximately a year of regular use, I believe I have given this watch more than enough time for a fair evaluation. My experience with the Galaxy Watch8 battery life has been terrible, terrible, terrible. For what I paid, I expected considerably better.
This review reflects my own experience with my particular Galaxy Watch8 and my personal opinion of its value and battery performance. Based on that experience, I would not purchase this watch again, and I cannot recommend it to someone who needs dependable battery life throughout a work shift.
Response from Samsung USBy R&R Team, August 17, 2026
Howdy DISAPPOINTED,
Thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. Your constructive insights allow us to remain innovative while improving our product line to align with the needs of our customers. As you know, Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. Your constructive insights allow us to remain innovative while improving our product line to align with the needs of our customers. As you know, Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Slowly Going Down
on August 16, 2026
Posted by: SmallMama
[This review was collected as part of a promotion.] This is my third watch. The watch started off great and did everything it is supposed to do. However, after this last update I noticed my battery barely lasts a full day. For a watch that is less than a year old, I did not expect the battery to start going down this quick.
Value
3
Response from Samsung USBy R&R Team, August 17, 2026
Hey SmallMama,
Thank you for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your constructive insights allow us to make improvements on our product line to suit the needs of our customer base. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. In regard to batter capacity, the Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Each available option can offer up to 30 hours of use in Always On Display mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see if any factors may be impacting the life of your device. Feel free to reach out if you would like any further assistance after reviewing the resources provided below by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your constructive insights allow us to make improvements on our product line to suit the needs of our customer base. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. In regard to batter capacity, the Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Each available option can offer up to 30 hours of use in Always On Display mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see if any factors may be impacting the life of your device. Feel free to reach out if you would like any further assistance after reviewing the resources provided below by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on August 14, 2026
Posted by: Kcroo24
[This review was collected as part of a promotion.] I chose this device because it meets my daily fitness goals and has all the features i need.
Value
5
Written by a customer while visiting Samsung US