Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Jayz
from Texas, US
Expertise:Expert
Verified Purchase:Yes
I'm a big fan of Samsung as a brand in last 20 years, including phone, watch, ear buds, tv, washing machine appliances, you name it, most of them but this has been a disappointment in design , what the designer was thinking in terms of hexagon cuts, terrific bad design that didn't work for me
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 5, 2025
Aloha Jayz,
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor and critiques as we continue to improve the design and functionality of our product line. The Galaxy Watch8 offers a thinner, cushion shape design, with a significantly brighter display, along with new health features like vascular load and antioxidant index, and the introduction of the Gemini AI assistant compared to the Galaxy Watch7. Without having any details available regarding what you may be experiencing with your Galaxy Watch8 and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor and critiques as we continue to improve the design and functionality of our product line. The Galaxy Watch8 offers a thinner, cushion shape design, with a significantly brighter display, along with new health features like vascular load and antioxidant index, and the introduction of the Gemini AI assistant compared to the Galaxy Watch7. Without having any details available regarding what you may be experiencing with your Galaxy Watch8 and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Posted by: Josh
from Nashville
Expertise:Intermediate
Verified Purchase:Yes
The fit and finish feels much more premium than the past model I had. The customizability of each screen on the watch is awesome and can allow for a simple or very complex UI. The fabric band I got with it has been the most comfortable watch band I've have...While I would like to see a more robust band design that could use magnets or something, the Velcro works pretty well, or at least has short term.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on November 3, 2025
Posted by: Ilvmywtch
[This review was collected as part of a promotion.] This watch is absolutely amazing.
The style is very comfy, perfect for any small wrist. My favorite part is the alarm clock. You can play music instead of a chirp sound and boy is it loud.
The health options are also great. And very acurate.
The style is very comfy, perfect for any small wrist. My favorite part is the alarm clock. You can play music instead of a chirp sound and boy is it loud.
The health options are also great. And very acurate.
Value
5
Written by a customer while visiting Samsung US
Posted by: Amber B
from Cape Cod MA
Expertise:Expert
Verified Purchase:Yes
The Galaxy 8 watch trumps the Galaxy 6. The 8 is way more user friendly even tho they are pretty much almost the same in design. I almost didn't buy a new watch bc I hated my Galaxy 6 so much. I liked my Galaxy 3 better than the 6!!!
So if you're looking to upgrade, this is your sign!
So if you're looking to upgrade, this is your sign!
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Look!
on November 2, 2025
Posted by: FotterShock
I've had a lot of Samsung watches but this one is my favorite.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The features on the device is different (better) .
on November 2, 2025
Posted by: Concept60
[This review was collected as part of a promotion.] Using my galaxy A15 for almost everyday activities is great and I get good responses on the things that I choose to use here with the A15. I have relayed on the device for complex situations and was appreciative with the results. My Samsung A15 is one phone I would like to up grade to the time is right.
Value
4
Written by a customer while visiting Samsung US
Posted by: Tina
Expertise:Intermediate
Verified Purchase:Yes
The new band allows much better ability to keep the watch from sliding up and down, therefore getting much more accurate health readings.
Written by a customer while visiting Samsung US
Customer Rating
5
It's fantastic
on November 1, 2025
Posted by: Altairedragon
[This review was collected as part of a promotion.] The new Galaxy Watch 8 with Galaxy AI is fantastic smart watch. The size, shape and new tile layouts are fantastic. Highly recommended
Value
5
Written by a customer while visiting Samsung US