Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
This watch helps me stay in contact
on November 8, 2025
Posted by: Nette86
[This review was collected as part of a promotion.] Probably Samsung best watch they have ever made. Had a lot of features that I haven't used yet. I do take advantage of the step count because I am on my feet all day. The one feature I do like is that you can play music directly from the watch. It helps me to continue to be in contact with anyone while my phone charges
Value
5
Written by a customer while visiting Samsung US
Posted by: Tata
from New Jersey, NJ
Expertise:Intermediate
Verified Purchase:Yes
nice looking but not the best band or speaker phone
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
4
Response from Samsung USBy R&R Team, November 10, 2025
Good day Tata,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your device but we need more information regarding what may be occurring before we can do so. Please feel free to contact Samsung Support if you would like any further assistance with troubleshooting your device further. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your device but we need more information regarding what may be occurring before we can do so. Please feel free to contact Samsung Support if you would like any further assistance with troubleshooting your device further. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Posted by: BeRad
Expertise:Expert
Verified Purchase:Yes
It does a bunch of magic.It keeps a lot of healthy statistics for you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mcovey
Expertise:Intermediate
Verified Purchase:Yes
I finding my new Watch8 to be confusing to navigate. The 44Mm was a bad choice as it is big and catches on my sleeve. The watchband didn't hold up and ripped within 3 weeks and Samsung is refusing to replace it. My Fitbit Sense battery would last a week and my Watch8 battery needs recharging every couple days.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, November 10, 2025
Hello there Mcovey,
Thanks for taking the time to review your experience using the Samsung Galaxy Watch8. We appreciate your thoughts as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to review your experience using the Samsung Galaxy Watch8. We appreciate your thoughts as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I love my watch and all its features. Only drawback is the watch batteries drain fast.
Written by a customer while visiting Samsung US
Posted by: Jkt2
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Ive been using the Samsung smartwatch now since version 4. I depend on the alarms for medication and love the step counting & sleep monitoring functions. This is a nice upgrade. The only issue is charging, the new band has a bit of a curve in it so it doesn't sit flat on the multi charging device so i have to use the watch charger. Love the look and feel. Seems to have a better charge life than some older versions. I can go a full 24 hours on one charge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: EEEE
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Heart rate, sleep and stress data unreliable and unpredictable.
Settings can change at random
Settings can change at random
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, November 10, 2025
Hello EEEE,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support at your earliest convenience for further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Product Manuals
https://www.samsung.com/us/support/downloads/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support at your earliest convenience for further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Product Manuals
https://www.samsung.com/us/support/downloads/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Posted by: Stephanie
from WA
Expertise:Intermediate
Verified Purchase:Yes
This is my 3rd Samsung watch. I loved them all, but the sleek redesigned look of this one had me at first glance. The functionality continues to improve as well, very intuitive!
I would recommend this to a friend!
Written by a customer while visiting Samsung US