Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Vero
Verified Purchase:Yes
I love it but I think the battery runs down faster my previous galaxy 6 watch.
Written by a customer while visiting Samsung US
Customer Rating
1
Connection Issues
on November 25, 2025
Posted by: PoorConnections
from TX
It won't stay connected to my phone. I've only had it 2 days.
Done all the trouble shooting. My options are to return or replace, why replace with another watch that wont connect (I had 2 6's with the same issue). Everything is up to date and my phone has no issues staying connected to anything else.
Done all the trouble shooting. My options are to return or replace, why replace with another watch that wont connect (I had 2 6's with the same issue). Everything is up to date and my phone has no issues staying connected to anything else.
Performance
1
Response from Samsung USBy R&R Team, November 26, 2025
Hey there PoorConnections,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your connectivity. Let us know afterward if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your connectivity. Let us know afterward if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on November 25, 2025
Posted by: Shop2love
[This review was collected as part of a promotion.] Went from a 6 to an 8, love the health apps. Always will stick with Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Activity Tracker
on November 25, 2025
Posted by: Kryddan
[This review was collected as part of a promotion.] I use this watch to track daily activity and workouts. Easy to use and integrates great with my Z Flip 6. The only negarive (and reason for 1 star reduction) is the high price of additional watch bands.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like the watch
on November 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I really like th ai that Samsung uses. And you don't have to scroll to find anything
Value
5
Written by a customer while visiting Samsung US
Posted by: MadhuMathi Kannan
from New Jersey
Expertise:Expert
Verified Purchase:Yes
I replaced my watch 6 with 8 for battery reason, this seems to have the same issue, despite turnign off several features which can potentially drain battery life, I still don see it holding up for na entire day. very disappointed. Also the dial size does nto look good. Just the old plain circle was good. veen a 40 m is still too big for majority of women.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 24, 2025
Aloha MadhuMathi,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Your Galaxy Watch8 has a manufacture warranty for 12-month for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Your Galaxy Watch8 has a manufacture warranty for 12-month for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is worth every dollar
on November 23, 2025
Posted by: patt0317
[This review was collected as part of a promotion.] Best of all, it's very lightweight, the battery lasts a long time, the image is sharp and more colorful, and it has all the functions you need to keep track of your weight, calories, etc.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sammy
Verified Purchase:Yes
I love the watch & all of its capabilities, however, I would really like a smaller wrist band option. I have small wrists & I don't like tucking half the band through the loop. That is my only complaint.
Written by a customer while visiting Samsung US