Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
This is a great watch
on December 5, 2025
Posted by: Nandigama
[This review was collected as part of a promotion.] If only the BP measure is active in USA. This is a great watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beat watch
on December 5, 2025
Posted by: ANTONIO
[This review was collected as part of a promotion.] Very well done. Easy to use and very stylish looking watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life is unsatisfactory
on December 5, 2025
Posted by: Myself
[This review was collected as part of a promotion.] The battery will only last about 7 or 8 hours. I work a 10 hour shift so I can't rely on this watch. Minimal usage, checking time occasionally. My old watch 5 lasted 2 days easily using the watch in the exact same way. I seriously regret trading it in.
Value
1
Response from Samsung USBy R&R Team, December 8, 2025
Hi there Myself,
Thank you for contacting us to share your thoughts about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by and are available to assist you with any repair needs you may have. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for contacting us to share your thoughts about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by and are available to assist you with any repair needs you may have. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
So much more than I was expecting
on December 5, 2025
Posted by: Justin
[This review was collected as part of a promotion.] I got the watch 8 to help with my health monitoring. It does so much more. I'm tacking food, steps, overall bio health, and it's helping me stay connected.
I used the AI to help make better decisions and learn more about my behavior and choices in making.
Highly recommend this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible watch!
on December 5, 2025
Posted by: Shell31
[This review was collected as part of a promotion.] I have both the galaxy watch 8 and Samsung 24 ultra. We're only allowed to submit one entry per customer, and even though extremely difficult, I chose to make a review on the galaxy watch 8. Not only is the fit of the watch on my wrist amazing, the Galaxy AI is an absolute game changer. Being able to give my watch commands and get assistance with keeping track of my daily task has been overly helpful. I just started working out again and the running coach has been a great use! If you don't have this watch or are on the fence about it, just get the watch, you will not regret it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch that works overtime!
on December 5, 2025
Posted by: WhiskeyPrincess
[This review was collected as part of a promotion.] I never imagined a watch could do everything my phone does! Very impressed. Sleek and clean design. Classy. I got the white 40mm and it suits my every day life with ease.
Galaxy AI access on my watch is just as enjoyable. Hands free planning, organizing, and.. well.. Just he completes almost everything I need without having to touch a pen and paper! Awesome work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful Watch
on December 5, 2025
Posted by: MrBaece
[This review was collected as part of a promotion.] This watch is an absolute upgrade from a previous version I had. I really enjoy the speaker that can play music through the watch itself, some songs don't play through for some reason but it is no bother for me to click 'Phone' instead. The Galaxy A.I is wonderful too. I have a rather thick southern accent that makes it difficult to comprehend what I'm saying on my phone, but with the watch it's no issue. I love that there are more apps available on the watch, it's stylist and comfortable. There are two cons I have though.
I say the main downside for me is the battery doesn't last as long as my previous watch. Yes there are more features and apps but I expected a bit more battery life.
I also don't like how the watch doesn't have a rest mode where, when I'm not looking at the watch the screen dims but doesn't go off like a previous version I also had.
Other than those 2 disapprovements, this watch is a life saver. The ability to leave my phone elsewhere and still have full phone-like functions, makes me confident the newer versions will fully satisfy my wants or needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
No happy with the design of outer edge.
on December 5, 2025
Posted by: Equest44
[This review was collected as part of a promotion.] Had to downsize to 40mm due to the outer edge being to wide with the 44mm.
Not had the opportunity to use the Galaxy AI feature. Other than the design issue, the upgraded features work well.
Not able to take advantage of the LTE service, watch will not connect with my visible data plan.
Not had the opportunity to use the Galaxy AI feature. Other than the design issue, the upgraded features work well.
Not able to take advantage of the LTE service, watch will not connect with my visible data plan.
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hi Equest44,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung's range of smart watches includes both Bluetooth and LTE-compatible models, offering users a versatile wearable tech experience. The LTE models stand out by allowing users to receive calls and messages without needing to be tethered to a smartphone. However, activating the LTE service requires a plan from your mobile carrier—AT&T, T-Mobile, or Verizon—matching the one for your phone. Please feel free to review the resources shared below. Let us know if you would like further assistance afterward by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung's range of smart watches includes both Bluetooth and LTE-compatible models, offering users a versatile wearable tech experience. The LTE models stand out by allowing users to receive calls and messages without needing to be tethered to a smartphone. However, activating the LTE service requires a plan from your mobile carrier—AT&T, T-Mobile, or Verizon—matching the one for your phone. Please feel free to review the resources shared below. Let us know if you would like further assistance afterward by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Written by a customer while visiting Samsung US