Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Ryan Skaggs
from Oklahoma City, OK
Expertise:Intermediate
Verified Purchase:Yes
I love the watch. Its light, stylish and has a great feature set. Comfortable enough to wear while sleeping as well as exercising. The display is easily customized and there are so many styles and colors of bands to match just about any personal or professional outfit. I really love the health tracking and monitoring. I would give 4.5 stars if I could, I only docked for 2 main reasons - 1) I'm not particularly fond of the square body, round face look. I'd prefer the screen shape to match the body, but that is just my personal preference. 2) The battery life was good, but not quite as good as I was hoping compared to my galaxy watch 3 classic. I did have all the sensors active so I'm sure that has something to do with it. Even so I could easily go a day and a half (Day-night-Day) between charging. I would suggest putting it on teh charger when you take a shower, not just to protect it from water and soap residue, but doing so you will always have sufficient power. Useful purchase for sure!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Yippy
Verified Purchase:Yes
Nice watch but bulky. Wish they had more colors too. What happened to the rose gold color??
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 15, 2025
Howdy Yippy,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices. Your Galaxy Watch8 is the slimmer and lighter option available compared to the Galaxy Watch8 Classic. Currently, we offer the Galaxy Watch8 in Silver and Graphite. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support at your leisure. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices. Your Galaxy Watch8 is the slimmer and lighter option available compared to the Galaxy Watch8 Classic. Currently, we offer the Galaxy Watch8 in Silver and Graphite. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support at your leisure. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Posted by: Clee
from New york
Expertise:Expert
Verified Purchase:Yes
If youre lookong for a slim watch with decent battery (its lasting me closer to 2.5 with exercise between charges) that can track your sleep and everything in between and you love samsung. This is a must. Dont regret it at all
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Remington304
from WV
Expertise:Intermediate
Verified Purchase:Yes
Nice watch that's pretty comparable to my galaxy watch 6. The battery does last a little longer than my galaxy 6 watch. Has a few extra features that a nice compared to the galaxy watch 6. Overall I'm very happy with the watch so far time will tell though.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: DBett
from Maine
Expertise:Intermediate
Verified Purchase:Yes
I wish I had returned this when I had the chance. I had been sorely disappointed by the Watch 4 because of battery life, and feel duped by all the reviews that told me that this Watch 8 had improved. I cannot fathom why Samsung can't make a watch battery that lasts more than half a day; it's mind-boggling. How does FitBit do it? We switched back to Samsung watches because we didn't want to pay a subscription to unlock all features. Turns out the Watch 8 doesn't have as many features as the FitBit. It doesn't do levels (stair stories) and that is a disappointment. You have to have it on a chargers sometimes twice a day which is just awful. The watch itself is pretty and has a nice display. It has the basic fitness features, but nothing that really stands out to me. If I don't charge it every single night before bed, the overnight features are useless because the batter will be dead by morning. It's almost like a chore to have to remember to charge it day in and day out.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, December 11, 2025
Hey there DBett,
Thank you for sharing your recent experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also check out, "Inaccurate steps on your Samsung smart watch" when you have the opportunity. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank you for sharing your recent experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also check out, "Inaccurate steps on your Samsung smart watch" when you have the opportunity. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Posted by: Naha
Verified Purchase:Yes
Runs when it needs to but it does have issues sometimes with the voice to text.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gios
from Texas
Expertise:Expert
Verified Purchase:Yes
I have been using smartwatches since the original Pebble came out. After a few of those I move into the Withings because of the long battery life, but I was missing the capabilities of modern full fledged smartwatches.
After a few weeks with the 40mm Watch 8 I can say it is very nice having a more powerful smartwatch. Being able to pay from my watch, get full notifications and access to Google Gemini all without pulling out my phone has been great.
One thing to note is that battery life is about one day so you need to find a charging schedule that works for you in my case because I wear it at night I charge a little digin my shower and top it off at my desk in the office. Overall very please with the watch.
After a few weeks with the 40mm Watch 8 I can say it is very nice having a more powerful smartwatch. Being able to pay from my watch, get full notifications and access to Google Gemini all without pulling out my phone has been great.
One thing to note is that battery life is about one day so you need to find a charging schedule that works for you in my case because I wear it at night I charge a little digin my shower and top it off at my desk in the office. Overall very please with the watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
AFIB & IHRN FEATURES ARE USELESS - Watch is a toy!
on December 10, 2025
Posted by: Anonymous
DO NOT BUT THIS WATCH if your purpose is to test for AFIB using Samsung's Irregular Heart Rhythm Notification (IHRN) "feature". Be aware that, if you even locate it, at the top of a webpage the feature is described as periodically measuring your heart rate and "notifies you to take an ECG if it detects an irregular rhythm suggestive of atrial fibrillation". Buried further down the page and after you download their APP you will receive clarifying descriptions indicating: "When the Irregular Heart Rhythm Notification (IHRN) feature is on, your Galaxy Watch will check your pulse a few times a day when you’re still. Your Watch and phone will notify you if your Watch detects 1 hour of an irregular rhythm that suggests atrial fibrillation."
What does "a few times a day when you are still" mean? Does it only check your pulse twice, three times, four times? Does that mean if I'm still it MAY check my pulse. And then only if you are in AFIB for 1 hour! What needs to be still - your whole body? Your arm? Do I need to be still for 1 hour for any checking, which MAY happen? Effectively, these parameters render this watch useless for the purpose of catching an episode of AFIB.
I only discovered this absurdity after downloading the IHRN App. I then reached out to Samsung and spent over 2 hours with customer support to request a return with the final resolution being that someone from their Developer Team will get back to me in 2 - 3 business days. I'm still waiting.
Response from Samsung USBy R&R Team, December 10, 2025
Good day Objective Honest Reviews,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. Your candor and critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Irregular Heart Rhythm Notification (IHRN) feature utilizes your Galaxy Watch's sensor to passively check your heart rhythm in the background (when still) for signs of atrial fibrillation (AFib), notifying you if it detects over an hour of irregular patterns and prompting you to take a more accurate on-demand ECG through the Samsung Health Monitor app for confirmation, aiming to provide early awareness of this common heart condition. If you wish, you're able to initiate on-demand ECGs anytime. Here's how: 1. From Samsung Health Monitor, tap ECG. 2. Rest your finger lightly on the Home button to begin the ECG. • After a moment, your ECG is displayed on the screen. 3. Tap Add to add any symptoms you are experiencing. 4. Tap Done when you are finished. Please feel free to review the resources shared below to help resolve what you've described to be experiencing with your feature. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Health Monitor
https://www.samsung.com/us/apps/samsung-health-monitor/
Cannot use the Samsung Health Monitor ECG feature
https://www.samsung.com/us/support/troubleshooting/TSG01208782/
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. Your candor and critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Irregular Heart Rhythm Notification (IHRN) feature utilizes your Galaxy Watch's sensor to passively check your heart rhythm in the background (when still) for signs of atrial fibrillation (AFib), notifying you if it detects over an hour of irregular patterns and prompting you to take a more accurate on-demand ECG through the Samsung Health Monitor app for confirmation, aiming to provide early awareness of this common heart condition. If you wish, you're able to initiate on-demand ECGs anytime. Here's how: 1. From Samsung Health Monitor, tap ECG. 2. Rest your finger lightly on the Home button to begin the ECG. • After a moment, your ECG is displayed on the screen. 3. Tap Add to add any symptoms you are experiencing. 4. Tap Done when you are finished. Please feel free to review the resources shared below to help resolve what you've described to be experiencing with your feature. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Health Monitor
https://www.samsung.com/us/apps/samsung-health-monitor/
Cannot use the Samsung Health Monitor ECG feature
https://www.samsung.com/us/support/troubleshooting/TSG01208782/
Written by a customer while visiting Samsung US