Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Hownit helps me everyday and it is great like
on December 26, 2025
Posted by: Anonymous
Expertise:Beginner
Verified Purchase:Yes
New things to learn and try everyday. Like the band color
Written by a customer while visiting Samsung US
Posted by: Big Dawg
from Northwest Florida
Expertise:Intermediate
Verified Purchase:Yes
I love the watch it tracks .y exercise diet water intake and sleep records. It is an awesome watch and well worth the value.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
I was skeptical about the "squircle" design of this watch from online video and pictures, but was immediately impressed when I received it and saw it in person. This watch has been fantastic and suits my attire from the boardroom to the gym. All the tech is exactly what you would expect from Samsung (excellence).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mark
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Took many days to finish setup because it would freeze. Watch only last 3 hours on a full charge, and constantly disconnects from phone.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, December 29, 2025
Good day Mark,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Also check out, "Setting up your Samsung smart watch with or without a phone" and "Samsung smart watch will not connect to a phone" to help resolve what you've described with the initial setup of your watch. If you would like to share additional feedback with us regarding what you may be experiencing, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Setting up your Samsung smart watch with or without a phone
https://www.samsung.com/us/support/answer/ANS10002899/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Also check out, "Setting up your Samsung smart watch with or without a phone" and "Samsung smart watch will not connect to a phone" to help resolve what you've described with the initial setup of your watch. If you would like to share additional feedback with us regarding what you may be experiencing, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Setting up your Samsung smart watch with or without a phone
https://www.samsung.com/us/support/answer/ANS10002899/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Posted by: Pamela
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Love this watch !! It looks better than the 7 . Im glad I upgraded.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting Samsung US
Posted by: Rich
from Pennsylvania
Verified Purchase:Yes
Hard to get to buttons with a guard on it. Can't get into apps or switch with a tap with guard on.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
Awsome watch a lor of features 👌 great battery life and very comfortable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worse than the Pixel Watch; Trade-in is a Scam
on December 26, 2025
Posted by: Horasus
from Florida
Expertise:Expert
Verified Purchase:Yes
I bought this to replace my Pixel Watch, but it has been a total disappointment.
The Trade-In: The valuation is misleading. After sending in my watch, the final credits were so low that I practically gave my old device away for free.
Performance: The interface is incredibly buggy compared to the smooth experience of the Pixel Watch. The UI feels unfinished and clunky.
Save your money and your old tech. This was a huge mistake.
The Trade-In: The valuation is misleading. After sending in my watch, the final credits were so low that I practically gave my old device away for free.
Performance: The interface is incredibly buggy compared to the smooth experience of the Pixel Watch. The UI feels unfinished and clunky.
Save your money and your old tech. This was a huge mistake.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 29, 2025
Hey Horasus,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device but without having more information available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device but without having more information available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US