Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Ronda H
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Love the new galaxy 8 watch. I upgraded from my galaxy 4 watch. Love the sleek design and graphite color. Love the added heath features and customized display setting.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Battery drains really fast
on December 26, 2025
Posted by: Lotus
from California
Expertise:Intermediate
The battery drains really fast. Mine doesn't even last a day. Even if I leave it unused, the battery is gone more than half by the end of the day. Really disappointed. Also the touch response is bad. Its like when your RAM is full and goes slow.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 29, 2025
Hey there Lotus,
Thank you for sharing your recent experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also feel free to review the other resources shared below. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Thank you for sharing your recent experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also feel free to review the other resources shared below. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US
Posted by: Terry
Verified Purchase:Yes
Unfortunately the only feature that is accurate is the time of day and the timers. None of the other features are accurate. I had a g4 before and I read the marketing stuff that said the g8 was more accurate but much to my dismay it's not.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 29, 2025
Hi Terry,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch for monitoring various health factors.
on December 26, 2025
Posted by: None
Expertise:Intermediate
Verified Purchase:Yes
The watch is great and comfortable to wear. It helps me monitor multiple health factors.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bule collar
from Ga
Expertise:Expert
Verified Purchase:Yes
10 out of 10
Looking to get the ultra 8 next and the new s26.
Looking to get the ultra 8 next and the new s26.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Mark
Expertise:Intermediate
Verified Purchase:Yes
Samsung needs to open the health monitor features to the pixel phones besides Samsung phones only. The watch itself is great.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Johngofast
from EAST tennessee
Verified Purchase:Yes
it's nice very comfortable battery last two and half days i like all the sleep features
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anjiya
from NY
Expertise:Beginner
Verified Purchase:Yes
Over all the watch is good and the only problem I have is that the watch left me with a red spot in my wrist where the light sensors are under the watch so I keep moving the watch every few hours so I don't get red marks on my wrist again from the light sensors area again which is the only reason I didn't get those red spots again for now. I don't know the reason for those red circle shaped marks or spots. Other then the problem above I am happy with the watch I have right now
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US