Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.7
(2,775 Reviews)
Rating breakdown 2,775 reviews
5 Stars
2,223
4 Stars
422
3 Stars
90
2 Stars
25
1 Star
15
91%of customers recommend this product.
(
63 out of
69)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
2
I like the watch, but battery not good.
on October 1, 2025
Posted by: Samsungwatch
[This review was collected as part of a promotion.] The watch is not even 2 yeats old and the battery can't hold a charge for more than 4-5 hours. Seems like it can't be fixed. I very much like the watch but would be hard press to recommend it. Unfortunately, customer service is useless as well.
Value
2
Response from Samsung USBy R&R Team, October 2, 2025
Aloha Samsungwatch, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we are as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to look at, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Please feel free to reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Galaxy watch 8
on October 1, 2025
Posted by: Jordyy
[This review was collected as part of a promotion.] This watch is perfect. I recently got into going to the gym and this watch adds a little more fun to it by counting my steps and work outs. The galaxy AI is a noce feature too. Anything i need to know and i dont even have to pull out my phone for it. So glad that i got it, it was definitely worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for monitoring sleep
on September 30, 2025
Posted by: BetterSleeper
[This review was collected as part of a promotion.] I absolutely love the health features with galaxy Ai! I use it most for sleep monitoring, I have sleep apnea and I wear this every night. When I first started using the watch, my sleeping heart rate averaged close to 100 because my apnea was so bad a d completely uncontrolled, now it's 50. I love how it figures out when I should wind down for the night and it even reminds me to charge my watch before bed so it can monitor my sleep. The continuous oxygen monitor works just as good as a medical device as long as it's positioned properly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feature-Packed,and Amazing-The Perfect Smartwatch
on September 30, 2025
Posted by: Anonymous
from Lehigh Valley PA
Expertise:Beginner
Verified Purchase:Yes
I recently purchased the Galaxy Watch8 40mm in Graphite (WiFi/Bluetooth), and it has exceeded my expectations in every way. The setup was incredibly easy, and navigating the menus is straightforward and intuitive. I was up and running with all the main features within minutes, and it feels very natural to use.
The health tracking capabilities are fantastic. The sleep tracking has been incredibly insightful, showing me detailed data on rest and quality of sleep. The watch also lets me keep tabs on my ECG, pulse, and even the AGEs index, which adds another layer of valuable wellness insights. I really like that I can log water intake and other health-related metrics all in one place—it gives me a complete picture of my daily routine.
Workout tracking is another strong point. Everything from steps to calories burned has been very accurate, and it adjusts seamlessly between different types of workouts. It keeps me motivated to move and helps me stay consistent with my fitness goals.
Battery life is holding up very well, easily lasting through busy days and workouts without worry. And on top of the performance, I love how the watch looks. The graphite finish is sleek, and the interchangeable bands make it easy to switch between a more athletic look and something professional for work.
Overall, the Galaxy Watch8 is stylish, feature-packed, and dependable. It’s become an essential part of my daily routine—I couldn’t recommend it more highly!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and comfortable
on September 30, 2025
Posted by: Pleaseme1983
[This review was collected as part of a promotion.] Love to use for gaming, listening to music, talking, health app for exercise and walking measuring steps and distance. Also using the calendar to set important dates and meetings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
great feature. the battery life can do better
on September 30, 2025
Posted by: wowwieppp
[This review was collected as part of a promotion.] great feature. i use them daily. but the battery lasts short term. i wish it lasts atleast 2 days.
Value
3
Response from Samsung USBy R&R Team, October 1, 2025
Howdy Wowwieppp, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to look at, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch. It has alot of features I wanted.
on September 30, 2025
Posted by: Ronron
[This review was collected as part of a promotion.] I use my watch to track my health and steps. It is very helpful when I forget my phone. That's a big plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great, battery life is awesome
on September 30, 2025
Posted by: Bracer
[This review was collected as part of a promotion.] Everything from the battery life to the unique features is perfect. I uses to never wear a watch but I cant be without my new galaxy 8 watch!
Value
5
Written by a customer while visiting Samsung US