Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Jim A
Verified Purchase:Yes
For what the watch does out of the box after linking it to my phone, I'd say this is a beautiful device. It is just a bit difficult learning how to apply new apps.
Written by a customer while visiting Samsung US
Posted by: Aimee
from Red, Washington State
Verified Purchase:Yes
Love this watch. The size is good. It is thinner than the 7. I like that too.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: David
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Bought it for my wife with a smaller wrist and it is great. Just as good as my Galaxy Ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Scott
from Omaha NE
Expertise:Expert
Verified Purchase:Yes
Main reason I bought this watch was to be able to use the health feature to measure my blood pressure which isn't enabled in the United States so it's worthless to me. Thanks for charging me for sensors I can't use. Worthless product if it doesn't have functions you advertise.
Features
1
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, January 20, 2026
Hi there Scott,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We understand how frustrating it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch8 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. The Galaxy Watch 8 brings Galaxy AI features to your wrist, including the Google Gemini assistant for voice commands, enhanced personalized coaching, advanced health tracking like Vascular Load and Antioxidant Index, and an AI-powered Energy Score, all within the new One UI 8 Watch, making fitness, health, and daily tasks more intuitive and customized. For your convenience, I have included a few resources that you can review at your leisure. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manual
https://www.samsung.com/us/support/downloads/
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We understand how frustrating it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch8 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. The Galaxy Watch 8 brings Galaxy AI features to your wrist, including the Google Gemini assistant for voice commands, enhanced personalized coaching, advanced health tracking like Vascular Load and Antioxidant Index, and an AI-powered Energy Score, all within the new One UI 8 Watch, making fitness, health, and daily tasks more intuitive and customized. For your convenience, I have included a few resources that you can review at your leisure. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manual
https://www.samsung.com/us/support/downloads/
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
Bought the watch as a Christmas gift for my wife. She really likes it. She has bought different bands and covers to protect the lens. It was a hit!
Written by a customer while visiting Samsung US
Posted by: Jcourtner
from Nc
Verified Purchase:Yes
Its fine but the battery life is so short i can't wear it all the time like i could my old one. My old one would go 2-3 days without needing to be charged. I have to charge this one every night so i can't track my sleep. And the charger is finicky so if you dont get it on just right it wont charge at all which again i didnt have that problem with my last watch. I think this one has too many features that use too much batter.
Features
4
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R Team, January 20, 2026
Hey Jcourtner,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know afterward if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. We're always here to assist you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know afterward if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. We're always here to assist you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Patricia
from Louisville, ky
Expertise:Expert
Verified Purchase:Yes
The battery last so much better than my galaxy 5. And the size is perfect!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from Hanover, MD
Expertise:Intermediate
Verified Purchase:Yes
seamless update from previous version and looking forward to using the new coaching for runs
I would recommend this to a friend!
Design
5
Value
4
Written by a customer while visiting Samsung US