Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,812 Reviews)
Open Ratings Snapshot
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product. 
(
703 out of 816
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5 out of 5
5
70 Year Old Tech Friendly
on January 20, 2026
Posted by: Michael
from Topeka, KS
Expertise:Intermediate
Verified Purchase:Yes
Overall the intuitive nature of the devise is solid. While this versions has significantly more options than I will ever use, I appreciate the range of choices as well as the grouping of similar options.
The sleek profile is one of the most appreciated parts. The watch looks dressy or casual without the geeky sport/athlete overtone.
Battery life is acceptable but running on the “battery saving” setting negates many of the features I got the watch for,
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Watch
on January 19, 2026
Posted by: Windy G
from Phoenix AZ
Expertise:Intermediate
Verified Purchase:Yes
I find this gift very fashionable and comfortable to wear.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Watch 8 battery life
on January 19, 2026
Posted by: Debbie Drake
Verified Purchase:Yes
Watch 8 is nice but changing the way bands connect make my old band worthless.
The battery life is awful. You can't use animated watch faces or some apps because they drain the battery fast. My watch 5 was better.
Performance
3 out of 5
3
Response from Samsung USBy R&R Team, January 20, 2026
Hello Debbie,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your transparency as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing. If you would like to share additional feedback with us or if you would like further assistance after checking out the resources shared below, please do not hesitate to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great watch!
on January 19, 2026
Posted by: Mark B
from Lufkin TX
Expertise:Beginner
Verified Purchase:Yes
Battery life could be better, but I can get a full day anyway which is good enough. Classic was too bulky and heavy for me so I got this and added a screen protector and small bezel for the look.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not as impressive
on January 18, 2026
Posted by: Oscar A
Expertise:Intermediate
Verified Purchase:Yes
nice appearance but the sound for calls (speaker) is really weak
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 20, 2026
Howdy Oscar,
Thank you for taking the time to share your experience using your Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. If you feel as though the speaker on your Galaxy Watch8 is not loud enough, please begin by checking your volume settings in the Wearable app and watch Settings. Please ensure that your speaker isn't wet or blocked. Then, restart your watch and update the software, if needed. Sometimes, you can quickly reset the volume of your device during calls by turning it down to zero and then back up to 100. Lastly, debris in the speaker grill could be the culprit so be sure that your device is clean. If you have any questions for us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. We're always happy to listen and work toward a better experience for our customers. Thanks for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice But Rated 3rd Against Other Wearable Devices
on January 18, 2026
Posted by: StuartG
from Houston Texas
Expertise:Intermediate
Verified Purchase:Yes
An abundance of features. I use it for health management primarily. I find it very rich with health measuring and monitoring capabilities. My biggest gripe is the database for searching food items. It needs lots of improvements. It doesn’t have as many food items as one would expect. And its search algorithm is horrible. If you don't type a food name exactly as they have it listed in the database, you'll never find it. Overall the watch is very useful and easy to operate. Samsung should study the stats on how well their Galaxy Watch products test compared to other wearable devices. Samsung falls behind in performance when compared to 2 other manufacturers' wearable devices.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
40mm Watch
on January 18, 2026
Posted by: Kerri
from Ohio
Expertise:Beginner
Verified Purchase:Yes
I went from a galaxy 5 to 8. I have loved all my Galaxy watches and really appreciate the advancements with each new version. I look forward to learning about all the new functionality that comes with the new 8
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In love with Samsung 8 watch
on January 18, 2026
Posted by: Melissa
from Barbados
Expertise:Expert
Verified Purchase:Yes
I bought the watch for someone he loves it no issues whatsoever the screen is clean and easy to scroll
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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