Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Raj M
from Chicago
Expertise:Beginner
Verified Purchase:Yes
Low value proposition. I walked on the treadmill for 52 minutes and it literally registered 49 minutes on the watch. I don't know how you can miss on that. I also have a blood pressure monitor that measures pulse and the watch is off by about 25 to 30% each time. The only upside that I find with this watch is that confirmed my long time suspicion that these watches are junk
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, January 26, 2026
Hello Raj,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Inaccurate step counting on your Galaxy Watch8 during treadmill workouts is usually caused by a lack of arm movement or a loose watch strap due to poor fit. The Galaxy Watch8 does not natively offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. Please take a moment to review the resources shared below to help resolve what you have described to be experiencing with your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Inaccurate step counting on your Galaxy Watch8 during treadmill workouts is usually caused by a lack of arm movement or a loose watch strap due to poor fit. The Galaxy Watch8 does not natively offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. Please take a moment to review the resources shared below to help resolve what you have described to be experiencing with your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Posted by: cpat
from Eugene, Oregon
Expertise:Intermediate
Verified Purchase:Yes
Had the Galaxy5. this is a nice improvement. Brighter text, new functions that I wished for before (timer shows on watch face, & others). The band was a bit of a put-off at first, but the new way o attach is much better fitting, just cannot use my old band. Samsung has always worked well for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Can't get important features to work
on January 22, 2026
Posted by: Cmf1
I bought this watch to use features such as heart rate BPM and checking on sleep apnea .I still can't get sleep apnea to work even though I've got the watch on super tight and the phone plugged in .I've had it over a month and I still can't figure out how to do almost everything .very confusing for a first time user of Smartwatch maybe I should have got a cheaper one. I also have to charge the battery once a day to keep up with it .the display also won't print big enough letters so I can read it without cheaters .if there was a way you could show me how to use these features correctly it would greatly be appreciated signed disappointed
Response from Samsung USBy R&R Team, January 23, 2026
Howdy Cmf1,
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. Please take a moment to review the resources shared below to help resolve what you may be experiencing with your device and its features. If you have any questions or if you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Samsung Health has incorrect or missing sleep data
https://www.samsung.com/us/support/troubleshoot/TSG10003901/
Use the Samsung Health Monitor app on your Galaxy watch
https://www.samsung.com/us/support/answer/ANS10003433/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. Please take a moment to review the resources shared below to help resolve what you may be experiencing with your device and its features. If you have any questions or if you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Samsung Health has incorrect or missing sleep data
https://www.samsung.com/us/support/troubleshoot/TSG10003901/
Use the Samsung Health Monitor app on your Galaxy watch
https://www.samsung.com/us/support/answer/ANS10003433/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Angel
from South Carolina
Expertise:Expert
Verified Purchase:Yes
I'm able to monitor my fitness goals and meet them watch my sleep and help with my sleep apnea it's wonderful
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Herb Batrouny
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Traded up from 5 Pro. Display is brighter, love the larger screen and thinner profile!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 8 works great for measuring BPM
on January 22, 2026
Posted by: Teresa
from Philly Area
Expertise:Intermediate
Verified Purchase:Yes
This watch is a vast improvement from the original Galaxy watch in ease of use, and wearability. The design is slimmer and less bulky. Swiping and tapping are much better to me than the cumbersome dial. Glad I bought this watch!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: tcornelia
Verified Purchase:Yes
Liked my old one just fine but wanted to update - glad I did it's faster and battery lasts longer. It doesn't lag on my messages coming in like the old one would do. TY.
Written by a customer while visiting Samsung US
Posted by: XNCXNC
from Mobile AL
Expertise:Expert
Verified Purchase:Yes
Love it! Watch looks great, fits well, love the pink band. Great addition to my galaxy collection.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US