Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Gigi
from USA
Expertise:Intermediate
Verified Purchase:Yes
The battery life is not long. I constantly have to charge it. The exercise detection is not automatic. Many other features I have to do the changes on the phone instead of the watch.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, February 9, 2026
Howdy Gigi,
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options can offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. When you do an impromptu workout, you may forget to activate an exercise tracker on your smart watch or fitness band. To fix this, just turn on automatic workout detection. It will automatically start recording your exercise data when you start working out. Also check out, "Use automatic workout detection on your Samsung smart watch" to turn on/off your automatic workout detection feature on your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options can offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. When you do an impromptu workout, you may forget to activate an exercise tracker on your smart watch or fitness band. To fix this, just turn on automatic workout detection. It will automatically start recording your exercise data when you start working out. Also check out, "Use automatic workout detection on your Samsung smart watch" to turn on/off your automatic workout detection feature on your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Written by a customer while visiting Samsung US
Posted by: Lisa
Verified Purchase:Yes
Loving my watch, this new watch helps me track my walking, and my over night sleeping, I can leave my phone in my purse and talk from my wrist.
Written by a customer while visiting Samsung US
Posted by: Mike
from Miami, FL
Expertise:Expert
Verified Purchase:Yes
For the most part the watch is OK, however the battery performance is extremely poor this is the reason I can't give it 5 stars.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: K Weber
Expertise:Intermediate
Verified Purchase:Yes
I love the big face on this watch. It tells me everything at a glance. I have been having some connection issues with my phone, however, it might be switching between my vehicle and phone. My Galaxy 6 would connect to both and I could answer with either my hands free or watch. Could be some setting I need to adjust but I haven't figured that one out yet.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TonyaC
from Lubbock Texas
Expertise:Intermediate
Verified Purchase:Yes
Wonderful watch. Easy to use. Long lasting battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: KDawson
from Central Valley, CA
Verified Purchase:Yes
The watch is not as accurate as I was hoping. I upgraded from the Galaxy ring but I think the ring was actually more accurate. I do like that I can see text messages and phone calls on the watch. The battery life is very short. No joke. I haven't been able to get a whole 24 hours yet. I have had the watch for about a month.
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, February 6, 2026
Howdy KDawson,
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options can offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options can offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: John C
from Geneva New York
Expertise:Expert
Verified Purchase:Yes
Nice clear HD screen. More sensitive to the touch compared to older models of the Galaxy Watch series. I would strongly recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mrs AMJ
from Saint Louis, Missouri
Expertise:Intermediate
Verified Purchase:Yes
I love my new Samsung watch 8... it is very stylish and very lovely looking on my wrist. It has all the bells and whistles that a watch needs. It works wonderfully. I am so pleased with my purchase .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US