Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,812 Reviews)
Open Ratings Snapshot
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product. 
(
703 out of 816
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5 out of 5
5
STYLE
on February 25, 2026
Posted by: Angela
Verified Purchase:Yes
I love the style of the round face; this is my second watch from Samsung, and I love it.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Every Feature
on February 25, 2026
Posted by: Anonymous
from Northern Kentucky
Expertise:Intermediate
Verified Purchase:Yes
The 40mm size is perfect for me, due to my wrist size. The band fits perfectly and the watch's face is more attractive than my S6 Galaxy it replaced. The health features, text alerts, Ring alerts, weather app, GPS that tracks distance and time, etc. I like everything about this watch. Nothing missing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great watch
on February 24, 2026
Posted by: Wendy
from TN
Expertise:Intermediate
Verified Purchase:Yes
I love my watch and all the upgrades from previous watch. I only wish the battery would last a little longer but it's way better than what it was with my old watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not exactly an improvement
on February 23, 2026
Posted by: Anonymous
from Santa Clara CA
Expertise:Intermediate
Verified Purchase:Yes
The new band is easy to attach but won't lay flat for charging. The outer edge makes the watch look clunky compared to prior models. Functionality is great. I like the new tiles format and that the watch face options are the same.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
1 out of 5
1
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 24, 2026
Hi there Rabbitfud,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch8. We appreciate your constructive input as we continue to improve our product line, based on consumer feedback. We're thrilled to hear that you've been enjoying the unsurpassed functionality offered with your Galaxy Watch8. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Regret
on February 23, 2026
Posted by: Jeffs
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The worst watch ever! I regret I traded my 6 for this 8. It turns on when you put it on the charger and by midday it's dead. I tried turning it off while on the charger but the off button greys out. My 6 would last for days. This will be my last one.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 23, 2026
Hi Jeffs,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. You can keep your Galaxy Watch8 powered off while charging by disabling the "Auto power on" feature. Navigate to Settings > Battery, scroll down, and toggle off "Auto power on" to prevent the watch from automatically booting up when placed on the charger. Please let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be an integral part of the Samsung community!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My review
on February 22, 2026
Posted by: Mason
I love the Galaxy watch a lot I use it everyday but I find it challenging because the battery drains so quickly I have tried everything to do the durability is okay I dropped my watch accidentally on my concrete ramp in the lift to decent little dents in the titanium the watch band around the Buckle is ripped so it makes it challenging to put on and the watch bands are just so expensive the ergonomics are pretty good I just don't like how I don't get notifications like I should the interface is okay I just really feel like it's pointless to have the screen raised like it is because I crack my screen protector every time I put it on it doesn't even last a week because of the race screen
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Watch 8
on February 22, 2026
Posted by: Mason
I love this watch but that battery drains to quickly the durability is okay I accidently dropped it on my concrete ramp and it left a small but noticeable and the Silicone watch band has ripped at the buckle so it make it challenging to put on
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy watch 8
on February 22, 2026
Posted by: Julie
from Brookfield, Oh
Expertise:Intermediate
Verified Purchase:Yes
I love the battery on this watch, my 5 did stay charged as long as my 8. I also like the clearer screen and the fact the band is so easy to change.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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