Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
Battery drain so fast and the whole watch makes me feel uncomfortable wearing it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 9, 2026
Howdy Anonymous,
Thank you for taking the time to reach out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. We value your candor as we continue to improve on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be a part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to reach out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. We value your candor as we continue to improve on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be a part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 6, 2026
Posted by: Alma
from Fort Mill, SC
Expertise:Intermediate
I really enjoy this watch. The capabilities are great, the battery life has been solid, and I love the variety of fun watch faces you can customize. I’m also really enjoying the running training feature—it’s been a great motivator while I’m building my endurance. The sleep analytics are another feature I’ve found very helpful and interesting to track.
The only reason I’m giving it 4 stars instead of 5 is because the wristband caused some skin irritation for me. I ended up developing a rash and had to order a fabric replacement band. I previously had an older Samsung watch and never experienced an allergic reaction with that one.
Aside from the band issue, the watch itself has been excellent and I’m very happy with it.
The only reason I’m giving it 4 stars instead of 5 is because the wristband caused some skin irritation for me. I ended up developing a rash and had to order a fabric replacement band. I previously had an older Samsung watch and never experienced an allergic reaction with that one.
Aside from the band issue, the watch itself has been excellent and I’m very happy with it.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Kingshire
from Seattle, WA
Expertise:Intermediate
Verified Purchase:Yes
So far, loving this watch. I have had the 5 and the 7, but the 8 is the lightest and most comfortable yet.
Features
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Gentlebryte
Verified Purchase:Yes
So this was a gift to someone special. The design is excellent but I think it is too huge or big on the wrist of a lady.
Written by a customer while visiting Samsung US
Posted by: Kira
Verified Purchase:Yes
I upgraded from the Samsung watch 1 to 8 (40mm). So I had high expectations for the new features. The step count is extremly incorrect. When I wear it during the night I wake up with 100 steps than I tested it, the watch when I make 10k steps roughly adds 2-4k steps to much. The watch is just too sensitive, the old watch 8 generations ago was more accurate. Also the battery is also emptier more quickly than my old watch, like it often just lasts 1 day. There are some cool new functions like the body composition scanning and I like the Google maps features but I just expected much more. The design is also lacking, I do not understand why only the classic watches with 44mm have the little wheel around the screen. I would have loved to have that too for the 40mm watches, the 44mm are usually bought by mean and I think a smaller female version in 40mm would have been really nice
Response from Samsung USBy R&R Team, March 6, 2026
Howdy Kira,
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our product line to better suit the needs of our customers. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. The accuracy of your watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
* Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. The Galaxy Watch8 Classic has been designed for users wanting a premium yet traditional look, whereas the Galaxy Watch8 has been designed for comfort and value. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Galaxy Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our product line to better suit the needs of our customers. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. The accuracy of your watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
* Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. The Galaxy Watch8 Classic has been designed for users wanting a premium yet traditional look, whereas the Galaxy Watch8 has been designed for comfort and value. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Galaxy Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Written by a customer while visiting Samsung US
Posted by: MelB
from Oklahoma
Expertise:Beginner
Verified Purchase:Yes
So far the watch has been good. 2 things I dislike are the battery life and the fact if you do a treadmill you cannot edit the distance on the Samsung health app. Several things I like is that it tracks and measures sleep, O2, heart rate snf ECG
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, March 6, 2026
Hello there MelB,
Thanks for sharing your detailed feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. To resolve any inaccurate treadmill distance, you must calibrate your Galaxy Watch8 immediately after finishing your treadmill workout, before saving, or use the phone to track the workout. Just click the settings button to calibrate the distance. Manually starting the treadmill workout can ensure that your device captures the full duration. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for sharing your detailed feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. To resolve any inaccurate treadmill distance, you must calibrate your Galaxy Watch8 immediately after finishing your treadmill workout, before saving, or use the phone to track the workout. Just click the settings button to calibrate the distance. Manually starting the treadmill workout can ensure that your device captures the full duration. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Richard J
from Raleigh NC
Verified Purchase:Yes
I had a 6 for a few days before deciding to trade it in on this. Battery life is much better and the release buttons for the band makes it super easy. I learned I'm overweight and my running level is at the lowest possible so that's nice. 😀
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kayla
Verified Purchase:Yes
This watch has helped me to start my fitness journey it monitor my sleep pattern and has helped with my overall health
Written by a customer while visiting Samsung US