Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
1
Great until this update. Now it sucks
on March 21, 2026
Posted by: Dave
I absolutely loved my Galaxy watch up until the last update. They "improved" it so much I'm about to take it off and throw it in the trash! Features I use and need won't come up; my screen swipe functions don't work. And every time it comes on I get a screen to set up Gemini, even though I have supposedly turned it off on my phone app. I do NOT want Gemini on my watch. There is so much pushy, obnoxious bloatware! The watch I used to like so much is a piece of crap now.
Response from Samsung USBy R&R Team, March 23, 2026
Hello Dave,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We value your candor as we continue to make improvements on our product line, based on consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having any details available and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support at your earliest convenience for further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We value your candor as we continue to make improvements on our product line, based on consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having any details available and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support at your earliest convenience for further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
4
The product is great for connecting with your phon
on March 21, 2026
Posted by: GACB11
[This review was collected as part of a promotion.] You can practically control your phone from your watch and be in a moment without reaching into your pocket
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Gift from daughter
on March 21, 2026
Posted by: Reddog726
[This review was collected as part of a promotion.] I love my new watch. My daughter got this as she said I needed a bigger watch face.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great health tips.
on March 20, 2026
Posted by: KatieKoffee
[This review was collected as part of a promotion.] The galaxy ai in this watch is great for helping me with my health issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has so many ways to track your health & sleep
on March 20, 2026
Posted by: Hayshay17
[This review was collected as part of a promotion.] The Galaxy Watch 8 has become one of my favorite everyday essentials. Galaxy AI makes the whole experience feel smarter, from personalized health insights to automatic workout detection and the way it learns my routines.
I use it for fitness tracking, notifications, sleep monitoring, and quick replies during work, and it handles everything smoothly. The display is bright, the battery lasts longer than I expected, and the health features feel more accurate and helpful than previous models.
Samsung keeps leveling up its wearables, and this watch genuinely makes my day feel more organized and connected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on March 20, 2026
Posted by: Katzville3
[This review was collected as part of a promotion.] I have several smart watches and by far this is the best. The AI feature is great and the easy of tracking health items is awesome. This is my first Samsung watch but it will not be my last.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First time user
on March 20, 2026
Posted by: Firsttimer
[This review was collected as part of a promotion.] As a first time smartwatch user I found the set up easy. I was disappointed find that the band was too small . I use this device daily to track my health and fitness. It is convenient to use in meetins where I can't always pull out my phone to see messages and who is calling. Overall I would rate this watch 8 out of 10.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the functionality
on March 20, 2026
Posted by: NMProf
[This review was collected as part of a promotion.] I use this watch for health monitoring, accessing photos, reading messages in meetings when I can't look at my phone, checking my calendar while I'm on the run, and so much more. I was surprised by my ability to take calls when I was very far from my phone. I am looking into how Galaxy AI interfaces with my new watch now that it is paired with my S26 Ultra. The battery life is very good, although I would love a watch that lasted weeks without a charge!
Value
5
Written by a customer while visiting Samsung US