Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Great Watch
on March 26, 2026
Posted by: Enjoyingmywatch
[This review was collected as part of a promotion.] This watch helped me through some heart health issues. The watch is now helping me with my weight loss goals. This is a great product to own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I love my new watch
on March 26, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] The face is bigger, more functionality and those are the best part for what I use my watch. I haven't yet incorporated AI but I look forward to seeing what more it can do for me. Samsung is and always will be a staple in my home. They make great products time and time again. Lifetime items or name brands are hard to find but I stand behind this one and I suggest you give them a try if you haven't already. Thank you for this opportunity to share my thoughts.
Value
3
Response from Samsung USBy R&R Team, March 27, 2026
Hey there Samsung4Life,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your satisfaction motivates us to continue delivering the best quality product. The Galaxy Watch8 features advanced Galaxy AI for personalized health and fitness, including an Energy Score for daily readiness, AI-powered Sleep Coaching, and real-time Running Coach feedback. It introduces Vascular Load monitoring for heart health, an Antioxidant Index test, and integrates Google Gemini for voice-activated assistance. Feel free to check out the resources shared below to learn more about your new features! Feel free to contact Samsung Support afterward if you would like any further assistance. Thanks for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
What's new on the Samsung Galaxy Watch8
https://www.samsung.com/us/support/answer/ANS10007016/
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your satisfaction motivates us to continue delivering the best quality product. The Galaxy Watch8 features advanced Galaxy AI for personalized health and fitness, including an Energy Score for daily readiness, AI-powered Sleep Coaching, and real-time Running Coach feedback. It introduces Vascular Load monitoring for heart health, an Antioxidant Index test, and integrates Google Gemini for voice-activated assistance. Feel free to check out the resources shared below to learn more about your new features! Feel free to contact Samsung Support afterward if you would like any further assistance. Thanks for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
What's new on the Samsung Galaxy Watch8
https://www.samsung.com/us/support/answer/ANS10007016/
Written by a customer while visiting Samsung US
Customer Rating
5
Great for everyday wear!
on March 26, 2026
Posted by: JustAnOrdinaryWoman
[This review was collected as part of a promotion.] This is my first smart watch. I love it! It is very comfortable to wear and easy to use.
I use my watch to keep track of time as well as receiving messages and notifications.
It makes my life much easier during work and other activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Watch 8
on March 26, 2026
Posted by: SeTTLeNeVeR
[This review was collected as part of a promotion.] Great smart watch for my collection! The Samsung Galaxt Watch 8 has all the bells & whistles you need!
Galaxy AI features included on the watch make taking notes, adding calendar events and setting up timers just a few examples of ALL this great watch offers!!
I highly recommend if you have the means!!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Much better battery than my 7. Got the 44mm. To big for my wrist but don't care. Love it. Easy to read which is why I got the big one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Courtney F
from New York
Expertise:Expert
Verified Purchase:Yes
The watch is so easy to use. I also love the new face.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AMRA
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
I upgraded to a watch 8 from a watch 4. I'm enjoying the upgraded health features and the battery life. I also like the new look and the ease of changing the watch bands.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Bill williamns
Expertise:Intermediate
Verified Purchase:Yes
Constant updates and new firmware ruins watch, constant resetting of entire watch after updates
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 25, 2026
Hey there Bill,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your device; they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your device; they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Written by a customer while visiting Samsung US