Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Christine
Verified Purchase:Yes
I like it but, do I think it's a huge upgrade from my watch 5? No. Also I bought it for thw blood oressure monitor only to learn it does not have it here in the U.S
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on April 11, 2026
Posted by: Amanda
[This review was collected as part of a promotion.] Love how I can ask Google AI questions and to explain something I dont understand and it does. I also can ask Google AI to reword something and it will put it in better terms for me. The photo editer is amazing also. Just love the phone all the way around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has so many features to track health
on April 11, 2026
Posted by: Amanda
[This review was collected as part of a promotion.] I love my watch it tracks everything. My sleep patterns, my heart rate, my blood pressure and so much more. Definitely dont regret upgrading.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Orlando, Fl
Verified Purchase:Yes
I am pleased with this smart watch. I love the sleep item. I did get a fabric band because it is more comfortable to sleep with. Bands are easily changed. I do wish there was one smaller option because I have a small wrist but, I guess it would be harder to read messages. Regardless, the watch has a very elegant appearance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kya j
from Cambridge ohio
Verified Purchase:Yes
Love the battery life, quick shipping, excellent features. Favorite part is the low profile design. Way more comfortable than the galaxy 6 that I had!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Inaccurate Heart Rate
on April 10, 2026
Posted by: WildcatLover
from Eugene OR
Expertise:Intermediate
I bought this watch because the product said it had the best heart rate monitor and I have AFIB so this was important... When I work out and use different exercise modes I get varied results. In stationary bike mode the heart rate seems to be fairly accurate, but in treadmill or weight machine mode it seems to double the heart rate. Today I was on the treadmill and the machine has a heart rate monitor on it and showed my heart rate at 78 bpm which it what it was... but the watch showed my heart rate at 156 bpm. This happens all of the time when I use the weight machines also. I will set the mode to weight machines and even before I start exercising the heart rate will start to climb to 130 before I have even done anything and will then go up to 160 or so after I start exercising. Don't tell me I am wearing the watch band to loose, or too tight. This works just fine when I am riding the stationary bike and shows correct results, but change to weight machine or treadmill and it seems to double my reading. If I didn't know what my pulse was, I would worry that I had gone into AFIB. I was hopeful when my watch did a system update that this problem might be fixed, but so far it stays alarmingly inaccurate and I cannot depend on the BP ready to how what my heart is actually doing.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, April 13, 2026
Greetings WildcatLover,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your candor allows us to make improvements on our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the heart rate tracking feature is not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. Please take a moment to review, "Step tracking and heart rate monitoring not working properly on Galaxy watch" to help resolve what you've described. For your convenience, I have included some additional resources down below for your review. Please keep in mind that the Galaxy Watch8 has been designed for screening purposes, not diagnosis. Smartwatches are not substitutes for medical-grade devices and should not be relied upon solely for diagnosing or monitoring Afib, especially if symptoms exist. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Step tracking and heart rate monitoring not working properly on Galaxy watch
https://www.samsung.com/us/support/troubleshoot/TSG10007041/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Samsung Health Monitor
https://www.samsung.com/us/apps/samsung-health-monitor/
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your candor allows us to make improvements on our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the heart rate tracking feature is not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. Please take a moment to review, "Step tracking and heart rate monitoring not working properly on Galaxy watch" to help resolve what you've described. For your convenience, I have included some additional resources down below for your review. Please keep in mind that the Galaxy Watch8 has been designed for screening purposes, not diagnosis. Smartwatches are not substitutes for medical-grade devices and should not be relied upon solely for diagnosing or monitoring Afib, especially if symptoms exist. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Step tracking and heart rate monitoring not working properly on Galaxy watch
https://www.samsung.com/us/support/troubleshoot/TSG10007041/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Samsung Health Monitor
https://www.samsung.com/us/apps/samsung-health-monitor/
Written by a customer while visiting Samsung US
Customer Rating
5
The health features are awesome
on April 10, 2026
Posted by: NanaPeggyD
[This review was collected as part of a promotion.] Samsung watch 8 40mm is perfect I can't find anything I don't like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Same as last years model
on April 10, 2026
Posted by: Jay505
[This review was collected as part of a promotion.] So the watch 8 is similar to last year's model watch and has the same processor. I didn't understand why Samsung used the same processor for and this years model watch doesn't have much at all for upgrades. I ended up returning my watch 8 and I think that I will stick with my watch 7 for now. Thanks Samsung
Value
4
Written by a customer while visiting Samsung US