Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Great for the value with lots of features.
on April 18, 2026
Posted by: DownsBOMB
[This review was collected as part of a promotion.] The Galaxy ai feature is phenomenal at monitoring your activity and health throughout the day. If you want to just get a better insight on your health without paying an arm and a leg this is the device you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery life
on April 17, 2026
Posted by: JBSTL
The battery on this watch is abismal. I have don't nothing but sit at my desk and pickup food and kts down to 73%
Response from Samsung USBy R&R Team, April 20, 2026
Good day JBSTL,
Thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please feel free to let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be an integral part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please feel free to let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be an integral part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy watch 8
on April 17, 2026
Posted by: Tjmom2
[This review was collected as part of a promotion.] I use my Watch for tracking my steps for keeping up with my to do list for my text messages voicemail in the track my running it also remind me when to take my medication and it's very easy to use.
Value
4
Written by a customer while visiting Samsung US
Posted by: Joan
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I really like the new shape of the watch and my white band too. The screen quality and brightness is fantastic. Wish I would have moved sooner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Verified Purchase:Yes
it doesn't seem like the watch battery lasts very long... still trying to play around with the settings to figure out why it only lasts like a day.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, April 20, 2026
Hey there JrolyatS,
Thanks for sharing your feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, ""Reduced battery life on your Samsung smart watch"" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for sharing your feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, ""Reduced battery life on your Samsung smart watch"" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch but still not long enough battery time
on April 16, 2026
Posted by: DespicableKitten
[This review was collected as part of a promotion.] Great watch but still not long enough battery time. I love the ease of using Galaxy AI and my daily fitness routine.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from LIZELLA GA
Expertise:Intermediate
Verified Purchase:Yes
GREAT EXPERIENCE, GIVES U THE BEST TRADE IN FOR YOUR SAMSUNG PRODUCTS, NO ONE ESLE CAN BEAT THERE TRADE IN PRICES
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brou
Verified Purchase:Yes
Excellent upbraid went from a 4 to 8
Best decision we need to do this
Best decision we need to do this
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R Team, April 16, 2026
Good day Brou,
Thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. It's so wonderful to hear that you've been enjoying the full functionality and all of the features associated with upgrading to the Galaxy Watch8. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. It's so wonderful to hear that you've been enjoying the full functionality and all of the features associated with upgrading to the Galaxy Watch8. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US