Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,813 Reviews)
Rating breakdown 3,813 reviews
5 Stars
2,888
4 Stars
618
3 Stars
182
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
3
Alternative to always carrying phone
on April 28, 2026
Posted by: ActiveLife
[This review was collected as part of a promotion.] I use this watch when I want to be accessible but it is inconvenient to carry phone. The audio is very good for calls. My biggest issue is battery. If you actually use many of its capabilities, the battery won't last half the day without charging and the specialty charger is inconvenient to have to bring along every day. It wont charge while wearing and you can't charge in a purse because it won't stay connected to the charger if not on a flat surface. My Garmin lasts all week even when I use it to track activities so it gets used more.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Howdy ActiveLife,
Thanks for providing us with detailed feedback regarding your experience using your Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for providing us with detailed feedback regarding your experience using your Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Watch that watches your health
on April 28, 2026
Posted by: CuspOfChaos
[This review was collected as part of a promotion.] My watch was great to begin with having the option of using the Samsung and google wallet pay directly from my wrist, the possibilities of snapping pictures and seeing picture previews from your watch, and controlling my Spotify without having to pickup my phone. But now it also takes my blood pressure??? Amazing. That in combination with the other health info it collects, my doctors are going to love this watch too. Its the best.
Value
5
Written by a customer while visiting Samsung US
Posted by: John
Verified Purchase:Yes
I love the watch but it needs some tweaks. Some of the activities are next to impossible to pause or stop.
Written by a customer while visiting Samsung US
Customer Rating
5
Beats my phone hands down
on April 28, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This watch helps me keep track of just about all of my health issues including sleep and blood oxygen.
It calculates server tips on the fly so I don't have to put much brain power into figuring it out myself.
It's long battery life extends my confidence the watch is constantly working for me.
It calculates server tips on the fly so I don't have to put much brain power into figuring it out myself.
It's long battery life extends my confidence the watch is constantly working for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a Great watch
on April 28, 2026
Posted by: Jeffjeffjeff
[This review was collected as part of a promotion.] This watch does it all and fast too. The Galaxy AI is amazing just wish it would do live conversation. Feels great on the wrist and looks awesome. Battery last longer than my previous Samsung watch. 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Faster and great features
on April 28, 2026
Posted by: Jeffinmi
[This review was collected as part of a promotion.] The Galaxy AI is amazing on this watch just wish it could hold a live conversation... All the health connections work great for tracking everything and battery last a lot longer than my previous Samsung watch and feels great on the wrist and easy to read
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device for all needs
on April 28, 2026
Posted by: Tam1511
[This review was collected as part of a promotion.] It's great for tracking ekg and step counter. Has all the features I would want or need including music app and being able to make calls if I forgot my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features to aid in fitness
on April 27, 2026
Posted by: Jdiddy1983
[This review was collected as part of a promotion.] This watch is amazing its convenient and comfortable
Value
5
Written by a customer while visiting Samsung US