Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,813 Reviews)
Rating breakdown 3,813 reviews
5 Stars
2,888
4 Stars
618
3 Stars
182
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Marsha
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Nice upgrade but glitchy counting exercise steps and time. Otherwise its great.
I would recommend this to a friend!
Features
4
Design
5
Value
4
Response from Samsung USBy R&R Team, April 30, 2026
Hello Marsha,
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch8. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
You can test the step count performance by walking 50 continuous steps on a straight path. Walk naturally. If the number of steps are not recognized correctly after walking 50 continuous steps, your watch will need service. Feel free to check out, "Inaccurate steps on your Samsung smart watch" to help resolve what you've described with your inaccurate step count. If you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch8. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
You can test the step count performance by walking 50 continuous steps on a straight path. Walk naturally. If the number of steps are not recognized correctly after walking 50 continuous steps, your watch will need service. Feel free to check out, "Inaccurate steps on your Samsung smart watch" to help resolve what you've described with your inaccurate step count. If you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Watch
on April 30, 2026
Posted by: Kcwalks
[This review was collected as part of a promotion.] I was in the market for a Smart Watch. I wanted something that had other features that would help simplify my life. This watch did not disappoint!!! I have ordered different bands and faces to compliment my wardrobe.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey there Kcwalks,
Thank you for your wonderful feedback on your experience using the Samsung Galaxy Watch8. We're ecstatic to hear that we've surpassed your expectations when it comes to the functionality and features offered by your smartwatch. The Galaxy Watch8 features a 3nm processor for improved performance, a 3,000-nit display for high brightness, and new health sensors, including an antioxidant index tracker. It runs on Wear OS 6 with One UI 8, offering Gemini AI, improved sleep coaching, and a double-pinch gesture for easy interaction. The device is lightweight, with a slightly faster battery life than its predecessors. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Galaxy Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Thank you for your wonderful feedback on your experience using the Samsung Galaxy Watch8. We're ecstatic to hear that we've surpassed your expectations when it comes to the functionality and features offered by your smartwatch. The Galaxy Watch8 features a 3nm processor for improved performance, a 3,000-nit display for high brightness, and new health sensors, including an antioxidant index tracker. It runs on Wear OS 6 with One UI 8, offering Gemini AI, improved sleep coaching, and a double-pinch gesture for easy interaction. The device is lightweight, with a slightly faster battery life than its predecessors. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Galaxy Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Written by a customer while visiting Samsung US
Customer Rating
4
Great product to buy
on April 29, 2026
Posted by: Babygirl1981
[This review was collected as part of a promotion.] The smart device can be a helpful tool for communication and staying connected. Its features allow for discreet notifications and quick replies. You can also use it to share your availability with others. This connectivity ensures you remain informed and in touch throughout your day. It offers a convenient way to manage your interactions efficiently.
Value
4
Response from Samsung USBy R&R Team, April 30, 2026
Hello Babygirl1981,
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your satisfaction motivates us to continue delivering the best quality products that best suit the needs of our customers. This device offers an upgraded 3nm processor, which brings faster performance and improved battery life, alongside advanced health monitoring like antioxidant level tracking and enhanced sleep coaching. It offers a lighter, more comfortable design with a bright 3000-nit display and deep Gemini AI integration for daily tasks. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your satisfaction motivates us to continue delivering the best quality products that best suit the needs of our customers. This device offers an upgraded 3nm processor, which brings faster performance and improved battery life, alongside advanced health monitoring like antioxidant level tracking and enhanced sleep coaching. It offers a lighter, more comfortable design with a bright 3000-nit display and deep Gemini AI integration for daily tasks. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
4
This watch is a Great addition to having a Phone
on April 29, 2026
Posted by: TeaTea
[This review was collected as part of a promotion.] I enjoy this watch for convenience when not having to carry around my phone in my hand 24/7, as well as keeping track of my daily steps...easy wear although it does tend to feel warm after using for an extended period of time on the wrist to touch. The Galaxy AI feature is an overall added bonus that I throughly enjoy!!
Value
4
Response from Samsung USBy R&R Team, April 30, 2026
Hi TeaTea,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate you taking the time to share your thoughts. The Galaxy Watch8 stands out among its competitors for its improved battery life, faster performance, and advanced health tracking, including a new antioxidant level monitor, packed into a lightweight design. It operates on a smooth Wear OS interface. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate you taking the time to share your thoughts. The Galaxy Watch8 stands out among its competitors for its improved battery life, faster performance, and advanced health tracking, including a new antioxidant level monitor, packed into a lightweight design. It operates on a smooth Wear OS interface. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
Super useful device
on April 29, 2026
Posted by: Kitthekat
[This review was collected as part of a promotion.] I have been truly enjoying the features that the Samsung watch 8 has. This is a big upgrade from the watch 5. The sleep feels a lot more accurate. Everything just feels more streamline on the watch, it's a lot more usable now without the phone. I love the shape is less rounded so it doesn't bug my wrist as much. Thoroughly enjoying my new watch.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Aloha Kitthekat,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line to better suit the needs of our customers. The Galaxy Watch8 offers a significant upgrade over your Galaxy Watch5, featuring a much faster processor, doubled internal storage, and three times higher screen brightness. It enhances health tracking with new metabolic, vascular load, and antioxidant tracking, alongside better battery life and longer software support. Please feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line to better suit the needs of our customers. The Galaxy Watch8 offers a significant upgrade over your Galaxy Watch5, featuring a much faster processor, doubled internal storage, and three times higher screen brightness. It enhances health tracking with new metabolic, vascular load, and antioxidant tracking, alongside better battery life and longer software support. Please feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on April 29, 2026
Posted by: RetailTherapy
[This review was collected as part of a promotion.] I purchase the galaxy 8 watch aboutbhalf a year ago, and nothing but reliability from this device!
It stays in sync with my phone and keeps me up to date with reminders, appointments and various tasks when even when I'm not around my phone.
I also love the ability to customize and load the wallpapier and layout of the watch.
It stays in sync with my phone and keeps me up to date with reminders, appointments and various tasks when even when I'm not around my phone.
I also love the ability to customize and load the wallpapier and layout of the watch.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Greetings RetailTherapy,
Thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate you taking the time to share your thoughts. Your kind words inspire us to continue providing the most innovative products on the market to our customers. We're thrilled to hear how much you've been enjoying your Galaxy Watch8! It's great knowing that you can stay as connected to the outside world as you'd like with the addition of your smartwatch. Please feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate you taking the time to share your thoughts. Your kind words inspire us to continue providing the most innovative products on the market to our customers. We're thrilled to hear how much you've been enjoying your Galaxy Watch8! It's great knowing that you can stay as connected to the outside world as you'd like with the addition of your smartwatch. Please feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Posted by: Agnes
from NY
Expertise:Expert
Verified Purchase:Yes
Love my new watch, upgraded because Galaxy is the best watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Aloha Agnes,
Thank you for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to improve our product line to better suit the needs of our customer base. We're happy to hear how much you've been thriving with the addition of your Galaxy Watch8. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to improve our product line to better suit the needs of our customer base. We're happy to hear how much you've been thriving with the addition of your Galaxy Watch8. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite Addition
on April 29, 2026
Posted by: Kbeeblk
[This review was collected as part of a promotion.] The Galaxy Watch8 has been a great addition to my daily routine. It’s comfortable, easy to use, and keeps me on track with health and activity. The Galaxy AI features make it even more helpful by offering smart insights and making everyday tasks feel more seamless. Overall, it’s reliable, stylish, and fits perfectly into my day.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Aloha Kbeeblk,
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 has been designed to integrate into your daily life through advanced health monitoring, including a new antioxidant index, personalized sleep coaching, and AI-powered fitness tracking. It acts as a comprehensive wellness assistant, tracking metrics like vascular load and providing actionable insights, while offering cellular connectivity for phone-free convenience. It's great to hear how much you've been enjoying your new device since adding it into your life. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. We'd love to hear more from you! Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 has been designed to integrate into your daily life through advanced health monitoring, including a new antioxidant index, personalized sleep coaching, and AI-powered fitness tracking. It acts as a comprehensive wellness assistant, tracking metrics like vascular load and providing actionable insights, while offering cellular connectivity for phone-free convenience. It's great to hear how much you've been enjoying your new device since adding it into your life. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. We'd love to hear more from you! Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US