Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,813 Reviews)
Rating breakdown 3,813 reviews
5 Stars
2,888
4 Stars
618
3 Stars
182
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Awesome watcg
on May 1, 2026
Posted by: Lovemywatch
[This review was collected as part of a promotion.] I love my watch. It tracks my steps, my heart rate, my calories burned, can recieve and send messages, has a clock, timer, and I enjoy just looking at my wrist and seeing the pictures I can add to my home screen. Im so glad I git this watch. It has overall helped me on my fitness journey
Value
5
Written by a customer while visiting Samsung US
Posted by: Susan
Verified Purchase:Yes
The watch has very poor battery life, barely making it 8 hours with minimal use like checking pulse rate or steps occasionally.
Response from Samsung USBy R&R Team, May 1, 2026
Hey there Susan,
Thanks for sharing your sentiments with us regarding your experience using your Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your sentiments with us regarding your experience using your Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Joel
Verified Purchase:Yes
The new watch has improved battery life and functionality I find useful. Like the thinner watch face and semi rounded square shape of the watch face. Calls seem clearer and those Ive asked did not know I was talking to them on a watch. Recommend upgrading from the Galaxy 7.
Response from Samsung USBy R&R Team, May 1, 2026
Greetings Joel,
Thank you for taking the opportunity to reach out and share your experience using the Samsung Galaxy Watch8. We're thrilled to hear how much you've been enjoying the phenomenal functionality of your Galaxy Watch8 since unboxing your device. If you would like to share any other feedback with us or if you would like further assistance, please let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for taking the opportunity to reach out and share your experience using the Samsung Galaxy Watch8. We're thrilled to hear how much you've been enjoying the phenomenal functionality of your Galaxy Watch8 since unboxing your device. If you would like to share any other feedback with us or if you would like further assistance, please let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 8 Review
on April 30, 2026
Posted by: WatchReview
[This review was collected as part of a promotion.] I'm so glad I have a watch now. I've never had a smart watch before but this has become really useful. At work I don't have to worry about losing important messages I can just do a quick reply from the watch and all set. And its very convenient to have for training. I have a bit of running experience but the Galxy AI running coach has been a game changer. Since I don't have an actual coach is hard to keep track of my runs and find way to improve it. With the running coach feature I have been consistently improving.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Howdy WatchReview,
Thanks for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We're ecstatic to hear how much you've been enjoying the unsurpassed functionality and lightning fast performance offered with the addition of your Galaxy Watch8 into your lifestyle. Please do not hesitate to contact Samsung Support if you have any questions or if yo9u'd like to share additional feedback with us. We're always happy to listen and work toward a better experience for our customers. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We're ecstatic to hear how much you've been enjoying the unsurpassed functionality and lightning fast performance offered with the addition of your Galaxy Watch8 into your lifestyle. Please do not hesitate to contact Samsung Support if you have any questions or if yo9u'd like to share additional feedback with us. We're always happy to listen and work toward a better experience for our customers. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on April 30, 2026
Posted by: Scottsung
[This review was collected as part of a promotion.] The look of the watch is stellar. The vibration is strong enough for me to notice, unlike my pixel watch. Using the Galaxy AI on the watch is great.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Aloha Scottsung,
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 is a refined, premium smartwatch with excellent health tracking and a bright display offering a comfortable design and robust software. It's awesome to hear how much you're enjoying your new device and all that it has to offer. Please do not hesitate to contact Samsung Support if you would like any further assistance. We're always happy to help! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 is a refined, premium smartwatch with excellent health tracking and a bright display offering a comfortable design and robust software. It's awesome to hear how much you're enjoying your new device and all that it has to offer. Please do not hesitate to contact Samsung Support if you would like any further assistance. We're always happy to help! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
3
Review for galaxy watch 8
on April 30, 2026
Posted by: RiriS23
[This review was collected as part of a promotion.] The watch works good clear sound nice size screen and waterproof easy answer. Good for on the go go
Value
3
Response from Samsung USBy R&R Team, May 1, 2026
Greetings RiriS23,
Thanks for taking the time out of your day to share your feedback with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to improve the design and functionality of our product line. The Samsung Galaxy Watch8 Series features a water resistance rating of 5ATM and IP68. They are designed to withstand pressures equivalent to a depth of 50 meters in fresh water for up to 10 minutes. If you would like to share additional feedback with us regarding your experience or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the time out of your day to share your feedback with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to improve the design and functionality of our product line. The Samsung Galaxy Watch8 Series features a water resistance rating of 5ATM and IP68. They are designed to withstand pressures equivalent to a depth of 50 meters in fresh water for up to 10 minutes. If you would like to share additional feedback with us regarding your experience or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Posted by: Syed
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
Interface is a little lagging, especially when displaying charging stauts.
Impressive work on the battery.
Straps are easily adjustable that's a plus.
Outside frame is subject to scratches when used for daily uses.
Impressive work on the battery.
Straps are easily adjustable that's a plus.
Outside frame is subject to scratches when used for daily uses.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Value, software update instructions could be
on April 30, 2026
Posted by: UKCHRIS69
from Birmingham AL
Expertise:Intermediate
Having not worn a watch for many years , love the Samsung Galaxy Watch. Lot of great health features for tracking sport and health. Only issue I have had was the software update. The watch advised it was updating software but would never start the update. Finally updated after the battery completely ran out and the watch restarted. Needs to be in instructions for updating software.
Accuracy is a little off, the same walk can be recorded as 0.7 miles or 1 mile.
Hardly notice the watch on my wrist, ergonomically very good.
I have the display set to fit future which fits my everyday use very well
Accuracy is a little off, the same walk can be recorded as 0.7 miles or 1 mile.
Hardly notice the watch on my wrist, ergonomically very good.
I have the display set to fit future which fits my everyday use very well
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US