Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,813 Reviews)
Rating breakdown 3,813 reviews
5 Stars
2,888
4 Stars
618
3 Stars
182
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
1
Battery
on May 2, 2026
Posted by: Chris
I'm so disappointed of my Samsung Galaxy 8 Smart watch, it's a pain with the battery, I have to put to change at least 2 or 3 times every day. It's a brand new watch. I tried everything that I found in YouTube videos.
They need to fix this problem sooner.
They need to fix this problem sooner.
Response from Samsung USBy R&R Team, May 4, 2026
Good day Chris,
Thanks for providing us with your detailed feedback regarding your experience using your Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. For your convenience, I have included a few resources below to help resolve what you've described to be experiencing. Let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. We're always happy to help! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for providing us with your detailed feedback regarding your experience using your Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. For your convenience, I have included a few resources below to help resolve what you've described to be experiencing. Let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. We're always happy to help! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Really nice watch!
on May 2, 2026
Posted by: Wncwatchguy
[This review was collected as part of a promotion.] This watch is my first smart watch, and so far it is awesome! The health features are nice; keeping track of my heart rate, stress level and sleep tracking. It looks good, nicely made, and it also keep me from pulling my phone out just to see the time.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Good day Wncwatchguy,
Thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your satisfaction motivates us to continue delivering the best quality product line. The Galaxy Watch 8 offers excellent tracking, featuring improved dual-frequency GPS accuracy that rivals top trackers for running and biking. It provides strong, reliable metrics for heart rate, sleep stages, and body composition. We hope that you continue to enjoy your new Galaxy Watch8 to the fullest. Let us know if you have any feedback to share with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your satisfaction motivates us to continue delivering the best quality product line. The Galaxy Watch 8 offers excellent tracking, featuring improved dual-frequency GPS accuracy that rivals top trackers for running and biking. It provides strong, reliable metrics for heart rate, sleep stages, and body composition. We hope that you continue to enjoy your new Galaxy Watch8 to the fullest. Let us know if you have any feedback to share with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on May 2, 2026
Posted by: LittleByrd
[This review was collected as part of a promotion.] This watch has all the features that anyone would love. This watch works great with my Samsung Z Fold with no problems at all. Also for the value, the price is spread out in payments so low you don't even notice the increase on your monthly bill.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hello LittleByrd,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We're ecstatic that we've met your expectations when it comes to your adding your smartwatch into the Galaxy ecosystem. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We're ecstatic that we've met your expectations when it comes to your adding your smartwatch into the Galaxy ecosystem. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Posted by: Melissa
from Toledo, OH
Expertise:Expert
Verified Purchase:Yes
Love it the size is normal to big not to small just the perfect size
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hi Melissa,
Thanks for sharing your insights with us regarding your experience using the Samsung Galaxy Watch8. Your candor is appreciate as we continue to improve our product line to better align with the needs of our customers. We're jumping over the moon to hear how much you've been enjoying the design and size of your new Galaxy Watch8. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like further assistance. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for sharing your insights with us regarding your experience using the Samsung Galaxy Watch8. Your candor is appreciate as we continue to improve our product line to better align with the needs of our customers. We're jumping over the moon to hear how much you've been enjoying the design and size of your new Galaxy Watch8. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like further assistance. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
So easy my 4 year old grandson uses it.
on May 1, 2026
Posted by: Darkraven
[This review was collected as part of a promotion.] So lets go ahead and say that this is by far the best watch I have ever had. I love how you can personalize the watch face. I currently have it rotating with pictures of my dog.
This watch is also a life saver, literally. It can detect if you have sleep apnea, heart issue's or different health concerns that you need to go and see a Dr for. That is because it uses AI capabilities to. I also love the health features built in to the watch. I take my dog for several walks a day and I forget to set the exercise feature and it does it for me.
Listen, this watch is AMAZING!!! Its worth every penny and you will not be disappointed at all. Just go buy the darn thing.
This watch is also a life saver, literally. It can detect if you have sleep apnea, heart issue's or different health concerns that you need to go and see a Dr for. That is because it uses AI capabilities to. I also love the health features built in to the watch. I take my dog for several walks a day and I forget to set the exercise feature and it does it for me.
Listen, this watch is AMAZING!!! Its worth every penny and you will not be disappointed at all. Just go buy the darn thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product is solid
on May 1, 2026
Posted by: Harrywr1st
[This review was collected as part of a promotion.] I wish the uses were explained better but it's a good looking watch
Value
4
Response from Samsung USBy R&R Team, May 8, 2026
Greetings Harrywr1st,
Thanks for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve our product line to best suit the needs of our customer base. The Galaxy Watch8 features a lighter, thinner design with a 3,000-nit, 3nm processor-powered display, running Wear OS 6 with integrated Gemini AI. Some of the key enhancements include advanced health tracking with a new AGEs index (antioxidant) sensor. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to reach out to Samsung Support if you would like any further assistance. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve our product line to best suit the needs of our customer base. The Galaxy Watch8 features a lighter, thinner design with a 3,000-nit, 3nm processor-powered display, running Wear OS 6 with integrated Gemini AI. Some of the key enhancements include advanced health tracking with a new AGEs index (antioxidant) sensor. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to reach out to Samsung Support if you would like any further assistance. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
4
The product is solid
on May 1, 2026
Posted by: Harrywr1st
[This review was collected as part of a promotion.] I wish the uses were explained better but it's a good looking watch
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love it but band will not allow flat dual charger
on May 1, 2026
Posted by: JenBen519
Expertise:Intermediate
Watch is great, but must take the band off in order to charge on the flat dual phone/watch charger. the band will not lay flat. :( only disappointment
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US