Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
3
Good watch
on May 14, 2026
Posted by: Wiffles
[This review was collected as part of a promotion.] I like the AI part of the watch but it doesn't always connect right and so you have to go on your phone to do it anyways. I like the health features.
Value
3
Response from Samsung USBy R&R Team, May 14, 2026
Hello there Wiffles,
Thanks for sharing your sentiments with us regarding your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to make improvements on our product line to align with the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device connectivity. Please let us know afterward if you would like further assistance by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Thanks for sharing your sentiments with us regarding your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to make improvements on our product line to align with the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device connectivity. Please let us know afterward if you would like further assistance by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Written by a customer while visiting Samsung US
Customer Rating
5
somehow better than the original ultra
on May 13, 2026
Posted by: watchmewhip
[This review was collected as part of a promotion.] The battery life on the original ultra I had wasn't great, I could get a day and a half of I was lucky, maybe I had a defective product
The watch 8 can last me a few days, granted I turn a lot of stuff off
I like the ability to wear whatever band I want too
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hello there Watchmewhip,
Thank you for taking the time to share your feedback with us regarding your recent experience using the Samsung Galaxy Watch8. Your kind words inspire us to provide the most innovative products on the market to our customers. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for taking the time to share your feedback with us regarding your recent experience using the Samsung Galaxy Watch8. Your kind words inspire us to provide the most innovative products on the market to our customers. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on May 13, 2026
Posted by: Cpalomares79
[This review was collected as part of a promotion.] Enjoy my watch no issues. Very handy . Quick and has a good battery
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Howdy Cpalomares79,
Thank you for taking the time to leave such a thoughtful review about your experience using the Samsung Galaxy Watch8. We appreciate your support. It's awesome to hear that you're pleased with your purchase so far! If you would like to share additional feedback with us regarding your new device or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for taking the time to leave such a thoughtful review about your experience using the Samsung Galaxy Watch8. We appreciate your support. It's awesome to hear that you're pleased with your purchase so far! If you would like to share additional feedback with us regarding your new device or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery sucks!
on May 13, 2026
Posted by: Kireneza
from Elkhart, IN
Expertise:Expert
Nice watch dies in not even 8 hrs and it's not even tracking anything in real time, but steps.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, May 14, 2026
Hey Kireneza,
Thanks for sharing your thoughts with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line to better suit our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources provided below by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your thoughts with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line to better suit our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources provided below by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Such a Versatile Watch
on May 13, 2026
Posted by: Jazzyjeff215
[This review was collected as part of a promotion.] I love the galaxy watch 8 and it has made me fall in love with wearables again. The option to switch to thousands of different watch faces hasade it easy to keep things fresh . The Galaxy AI is help for quick info when on the move
Value
5
Written by a customer while visiting Samsung US
Posted by: Lakegirl
Verified Purchase:Yes
Keep track of your sleep,heart rate to improve your life. Answer your phone and check messages while on the go.
Response from Samsung USBy R&R Team, May 13, 2026
Salutations Lakegirl,
Thank you for your wonderful feedback regarding your experience using the Samsung Galaxy Watch8. We're ecstatic to hear that we've surpassed your expectations when it comes to your smartwatch functionality. Staying connected has never been easier! Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for your wonderful feedback regarding your experience using the Samsung Galaxy Watch8. We're ecstatic to hear that we've surpassed your expectations when it comes to your smartwatch functionality. Staying connected has never been easier! Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Posted by: Ratna
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Loved it! It has a lot of useful features that I use everyday in a neat, good looking little package ❤️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: User
Expertise:Intermediate
Verified Purchase:Yes
Heart rate measurements are wildly off. Navigation inconsistent.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, May 13, 2026
Hello User,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your insights are invaluable to us as we continue to make improvements on our devices to better suit the needs of our customer's lifestyles. The purchase of your device includes a 12-month manufacture warranty for defects in materials and workmanship. Inaccurate heart rate readings on the Galaxy Watch8 are usually due to a loose fit, dirty sensors, or software abnormalities. To resolve this, please ensure the watch is snug above your wrist bone, clean the sensor, update the software, and restart the device. If your navigation feature is acting odd, please be sure to restart your device, clear the system cache, and/or update all your apps. Feel free to review the resources shared below to help resolve what you've described to be experiencing. If you have any questions for us afterward or if you would like further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your insights are invaluable to us as we continue to make improvements on our devices to better suit the needs of our customer's lifestyles. The purchase of your device includes a 12-month manufacture warranty for defects in materials and workmanship. Inaccurate heart rate readings on the Galaxy Watch8 are usually due to a loose fit, dirty sensors, or software abnormalities. To resolve this, please ensure the watch is snug above your wrist bone, clean the sensor, update the software, and restart the device. If your navigation feature is acting odd, please be sure to restart your device, clear the system cache, and/or update all your apps. Feel free to review the resources shared below to help resolve what you've described to be experiencing. If you have any questions for us afterward or if you would like further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US