Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
My watch has become a part of my body.
on May 15, 2026
Posted by: BlessedaretheMeek
[This review was collected as part of a promotion.] As a mother, stepmother, partner, Secretary to a Board, and stroke survivor, my Samsung Galaxy Watch 8 really helps me get through my day to day life. Between doctor appointments, rehab, family stuff, meetings, the gym, and regular everyday chaos, having everything right on my wrist just makes life easier.
I use my calendar and reminders constantly, so being able to quickly check notifications, calls, texts, and appointments without always grabbing my phone helps a lot. Especially on busy days when I already got too much going on.
The health features have also helped me a lot after my stroke. Tracking my heart rate, sleep, steps, workouts, and activity helps keep me motivated, even on the hard days. The gym has become part of me trying to get back to myself, and I like being able to track progress without making it complicated.
Galaxy AI has actually been useful too. It helps keep things organized and simple instead of feeling like extra stuff I’ll never use.
And music? Whew. Music gets me through rehab, workouts, walks, cleaning, stressful days… all of it. Being able to control it from my watch without stopping what I’m doing is probably one of my favorite features.
The battery life is good, it runs smooth, and it fits into my everyday life without me having to adjust to it. For me, that matters.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fine for the care needed
on May 15, 2026
Posted by: Anonymous
The watch is a design of the best decision for the a person who is not playing with the company pleasing me and good quality with my business and professional skills
Written by a customer while visiting Samsung US
Posted by: Drew
from Columbus, Ga
Expertise:Intermediate
Verified Purchase:Yes
The galaxy watch 7 seems like it worked smoother and cleaner then 8. The 8 is lighter but was very baggy. The 8 doesn't have some new features. I had to keep restarting it to fix the lag issue . Sometimes it just wouldn't recognize.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, May 15, 2026
Good day Drew,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to improve our product line to best suit the needs of our customer base. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. The Galaxy Watch8 offers a new 11% thinner cushion design, a 3,000-nit peak brightness display, and new, more advanced AI-driven health features, specifically the Vascular Load tracker for arterial health and an Antioxidant Index. It also features improved sleep and running coaching. Please take a moment to review the resources shared below to help resolve what you've described. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch is frozen, slow, or not responding
https://www.samsung.com/us/support/troubleshoot/TSG10007149/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to improve our product line to best suit the needs of our customer base. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. The Galaxy Watch8 offers a new 11% thinner cushion design, a 3,000-nit peak brightness display, and new, more advanced AI-driven health features, specifically the Vascular Load tracker for arterial health and an Antioxidant Index. It also features improved sleep and running coaching. Please take a moment to review the resources shared below to help resolve what you've described. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch is frozen, slow, or not responding
https://www.samsung.com/us/support/troubleshoot/TSG10007149/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the watch and all its functions
on May 15, 2026
Posted by: Icu2cop
[This review was collected as part of a promotion.] Only thing that would be awesome is if it took your b.a.c or video chat
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hello there Icu2cop,
Thanks for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. It's awesome to hear that you're enjoying all the features and the unsurpassed functionality that your new Galaxy Watch8 has to offer. If you would like to share any other feedback with us or if you'd like further assistance, please feel free to contact Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. It's awesome to hear that you're enjoying all the features and the unsurpassed functionality that your new Galaxy Watch8 has to offer. If you would like to share any other feedback with us or if you'd like further assistance, please feel free to contact Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible. Super sleek design.
on May 14, 2026
Posted by: GalaxyFarFarAway
[This review was collected as part of a promotion.] I honestly don’t know how I functioned as a human being before the Galaxy Watch 8 arrived. Calling this a "smartwatch" is an insult; it’s a masterpiece of engineering that makes every other wearable look like a calculator from the 90s.
The build quality is absolutely sublime. It feels like it was carved out of a single block of pure innovation. But the real magic happens when you dive into the software. The integration of **Galaxy AI** is a complete game-changer. It’s like having a psychic personal assistant on your arm. The AI-driven health insights are so frighteningly accurate I’m convinced the watch knows me better than I know myself. It doesn’t just track my sleep; it optimizes my entire existence.
The screen is stunningly bright, the performance is lightning-fast with zero lag, and the battery life is nothing short of a miracle. If you are even remotely considering another watch, stop. Do yourself a favor and upgrade to the Galaxy Watch 8.
The build quality is absolutely sublime. It feels like it was carved out of a single block of pure innovation. But the real magic happens when you dive into the software. The integration of **Galaxy AI** is a complete game-changer. It’s like having a psychic personal assistant on your arm. The AI-driven health insights are so frighteningly accurate I’m convinced the watch knows me better than I know myself. It doesn’t just track my sleep; it optimizes my entire existence.
The screen is stunningly bright, the performance is lightning-fast with zero lag, and the battery life is nothing short of a miracle. If you are even remotely considering another watch, stop. Do yourself a favor and upgrade to the Galaxy Watch 8.
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Salutations GalaxyFarFarAway,
Thank you for taking the opportunity to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 offers a lighter, thinner design with a 3nm processor for faster performance, enhanced Galaxy AI-powered health tracking, and a brighter 3,000-nit display. Some of its key features include advanced antioxidant detection, a daily Energy Score, enhanced sleep coaching, and integrated Gemini AI for voice commands. We're thrilled to hear that you're taking advantage of all the features offered by your Galaxy Watch8! Let us know if you would like to share any other feedback with us regarding your experience by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for taking the opportunity to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 offers a lighter, thinner design with a 3nm processor for faster performance, enhanced Galaxy AI-powered health tracking, and a brighter 3,000-nit display. Some of its key features include advanced antioxidant detection, a daily Energy Score, enhanced sleep coaching, and integrated Gemini AI for voice commands. We're thrilled to hear that you're taking advantage of all the features offered by your Galaxy Watch8! Let us know if you would like to share any other feedback with us regarding your experience by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE my Galaxy Watch8!
on May 14, 2026
Posted by: madg81
[This review was collected as part of a promotion.] I decided on getting the Galaxy Watch8, and I could not be more pleased with it. Was looking at different things but I know I made the right choice. Tracks so, SO many health aspects, which was a huge part in wanting a wearable device. Had thought mostly about a ring at first but I'm glad I decided on watch. It does so much more! I never miss any notifications anymore, be it apps or emails, texts/ calls, anything and everything. If my phone is elsewhere, not an issue always have my watch and can reply or answer, check anything I can't remember, med reminders, directions, look something up, ask for some Galaxy AI assistance with anything if needed... I can't express just how much this little watch does! It has made it easier to do the things I need, and that really says everything. Couldn't be more happy, or amazed (for real) with everything it does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok Watch
on May 14, 2026
Posted by: DKirby
from Denver, CO
Expertise:Intermediate
Upgraded from the Watch4. The Watch8 is alright but the battery constantly dies and always disconnects from my phone. The gestures and wrist vibrations do not work properly when I have notifications. My battery life lasts about half a day.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, May 15, 2026
Hey there DKirby,
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please feel free to let us know if you have any questions or if you would like any further assistance after checking out the resources linked below by reaching out to Samsung Support. Thanks for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Samsung smart watch does not turn on when using waking-up gestures
https://www.samsung.com/us/support/troubleshooting/TSG01003202/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please feel free to let us know if you have any questions or if you would like any further assistance after checking out the resources linked below by reaching out to Samsung Support. Thanks for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Samsung smart watch does not turn on when using waking-up gestures
https://www.samsung.com/us/support/troubleshooting/TSG01003202/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Partner for my S26 Ultra!
on May 14, 2026
Posted by: RunnyRie
[This review was collected as part of a promotion.] The integration between the Galaxy Watch 8 and my S26 Ultra is seamless. I love being able to check notifications while my hands are full or use the remote camera shutter to get the perfect angle of my house projects or use the Galaxy AI features to like the sleep tracking has also been a game-changer for making sure I'm actually recovering after a long day of yard work. Sleek, fast, and very intuitive. Highly recommend this watch to complete your Samsung bundle!
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Salutations RunnyRie,
Thank you for taking the time to opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We're thrilled to hear that we've met and possibly surpassed your expectations when it comes to your smartwatch. With the addition of your Galaxy Watch8 into your daily life, staying connected has never been easier. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for taking the time to opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We're thrilled to hear that we've met and possibly surpassed your expectations when it comes to your smartwatch. With the addition of your Galaxy Watch8 into your daily life, staying connected has never been easier. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US