Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,812 Reviews)
Open Ratings Snapshot
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product. 
(
703 out of 816
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5 out of 5
5
The product is awesome
on May 20, 2026
Posted by: Lostlove
[This review was collected as part of a promotion.] Ive used my AI on my watch 1x im still learning how to use all my features on my Galaxy watch8.
I keep tract of my heart, oxygen, sleep, notifications and ive even used it to talk to someone which was really cool. I give this watch 5stars and would recommend it to everyone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2026
Aloha Lostlove,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We're delighted to hear how pleased your are with the phenomenal features and unsurpassed functionality of your new Galaxy Watch8. Your Galaxy Watch8 makes it easy to stay on top of your health while remaining as productive as you'd like. If you would like to share nay other feedback with us or if you'd like further assistance, please let us know by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra

Samsung Support
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Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product so easy to use!
on May 20, 2026
Posted by: Heather1771
[This review was collected as part of a promotion.] Watch 8 is great also I have had a few, this one is most accurate and easy to use watch I've used so far. And it's so easy to connect back forth with the app and see your results is wonderful!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2026
Hey there Heather1771,
Thanks for taking the opportunity to share your candor with us about your experience using the Samsung Galaxy Watch8. We value your sentiments as we continue to improve our product line to better align with our customer's needs. It's wonderful to hear that your Galaxy Watch8 is treating you so well since unboxing it. If you would like to share any other feedback with us or if you would like further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has so many features.It's crazy
on May 20, 2026
Posted by: UnknownTytan
[This review was collected as part of a promotion.] It helps me keep track of my health and my fitness and everything from stress and like my overall quality of life. I would definitely recommend this product
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has so many features.It's crazy
on May 20, 2026
Posted by: UnknownTytan
[This review was collected as part of a promotion.] It helps me keep track of my health and my fitness and everything from stress and like my overall quality of life. I would definitely recommend this product
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Garbage
on May 20, 2026
Posted by: Jaiy
It's okay had it 2 weeks and it barely works. I alreadybsent my old watch back and now im sad I have a brand new dud
Response from Samsung USBy R&R Team, May 20, 2026
Hello Jaiy,
Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices to best suit the needs of our customers. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Assisting you with what you may be experiencing with your Galaxy Watch8 is our highest priority, however, without having any details available regarding what may be occurring and without being able to ask you any questions to probe further, I recommend contacting Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on May 19, 2026
Posted by: Mariaw
[This review was collected as part of a promotion.] Has great features and works great good battery life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very smooth
on May 19, 2026
Posted by: CupCakeLady
[This review was collected as part of a promotion.] Have never owned a smart watch, so a major learning curve. Still trying to figure out how to recieve text messages. I can answer and send calls, recieve other notifications, but still working on receiving texts. But I just upgraded my s22 to an s26 and got this watch last evening. Need to try to figure out galaxy AI and/ Gemini as I've never used them before. Excited to try it out though. I've only owned both for about 15 hours, most of which were overnight so I was sleeping and not able to play around and figure everything out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is well worth the price
on May 19, 2026
Posted by: Babycakes
[This review was collected as part of a promotion.] I use my watch all the time o check my sleep my heart rate and a lot of other stuff it has so many features that I enjoy using when my son got me my samasung watch I was very happy and excited he knew I have been wanting to get one so he surprised me with one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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