Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.7
(2,775 Reviews)
Rating breakdown 2,775 reviews
5 Stars
2,223
4 Stars
422
3 Stars
90
2 Stars
25
1 Star
15
91%of customers recommend this product.
(
63 out of
69)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Works great!
on May 24, 2026
Posted by: MilliP
[This review was collected as part of a promotion.] I upgraded my previous Samsung Watch to the Watch 8. I use it daily to track my steps and fitness. It really helps me stay on track.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has great features
on May 24, 2026
Posted by: Raybaby54
[This review was collected as part of a promotion.] Google Gemini AI: Comes built-in. You can prompt the watch with your voice to schedule calendar events, start customized workouts, or control your phone's camera shutter.Vascular Load Monitoring: Analyzes your nighttime heart and circulatory data to track daily stress and provides actionable lifestyle tips.AI-Powered Energy Score: Combines your sleep duration, heart rate, and previous day's activities to give you a daily snapshot of your physical readiness.Tailored Running Coach & Body Composition: Assesses your running level from 1 to 10 and builds customized 3-to-5-week training programs. You can also pair it with smart scales to track advanced body metrics.Advanced Sensors: Includes an optical heart rate sensor, skin temperature tracking, ECG (Electrocardiogram), and an Antioxidant Level scanner.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sammy
from North Carolina
Expertise:Expert
Verified Purchase:Yes
I have an autoimmune disease and so it is great to see how times of the day/and what I do influence my stress levels and cause flare ups when I thought it was all normal.I am learning about it and noticing what my triggers are daily through the app. Flip side, so expensive and should come with free headphones/earbuds.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy watch8
on May 23, 2026
Posted by: Angelbug1722
[This review was collected as part of a promotion.] Galaxy AI is good. My biggest problem is the watch doesn't stay connected to the phone. And after bout 5 hours have to charge.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Salutations Angelbug1722,
Thanks for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve our product line to align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to check out, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Thanks for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve our product line to align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to check out, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful Watch
on May 23, 2026
Posted by: NewWatchWhoDis
[This review was collected as part of a promotion.] I’ve really been enjoying my Galaxy Watch 8 so far. The sound quality for calls is phenomenal, and I love how seamlessly it connects with my phone. I also enjoy the Galaxy AI features. The customization options are great, and the updated sensors definitely seem improved and more accurate. The battery life is decent overall, but if you prefer keeping the display on all the time, it could be better. My only real complaint is that the watch bands could be a bit longer. They fit me snugly, and they don’t fit my husband comfortably at all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is sleek
on May 23, 2026
Posted by: Heather
[This review was collected as part of a promotion.] I love the look of my Galaxy 8 watch and the ease that I can change the watchface to match my mood and uses.
This is the third galaxy watch I've owned and love three Health monitoring features along with the interactive lab features.
The number share option is fantastic when my phone is inaccessible and I can easily use my watch for texts and calls. Also, Galaxy AI makes interacting with my watch using voice commands so much more efficient.
I will definitely recommend samsung galaxy watches to everyone that is interested in adding a wearable to their mobile experience.
This is the third galaxy watch I've owned and love three Health monitoring features along with the interactive lab features.
The number share option is fantastic when my phone is inaccessible and I can easily use my watch for texts and calls. Also, Galaxy AI makes interacting with my watch using voice commands so much more efficient.
I will definitely recommend samsung galaxy watches to everyone that is interested in adding a wearable to their mobile experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't go wrong with anything Samsung!!
on May 23, 2026
Posted by: MoonBaby83
[This review was collected as part of a promotion.] I started wearing a Galaxy watch a few years back when my job would write us up for being on the phone, the rules have changed but honestly it just makes my job easier...I can call, text, && even watch a little YouTube even if my phone is at home.. I've upgraded through 3 watches over the years && they've all exceeded expectations!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on May 22, 2026
Posted by: Love2shop22
[This review was collected as part of a promotion.] I love all the cool features ot has a s i absolutely love that it has a O2 sensor and it can take your blood pressure as well
Value
5
Written by a customer while visiting Samsung US