Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
3
Always Android
on June 7, 2026
Posted by: Shino01
[This review was collected as part of a promotion.] I recently upgraded my watch3 to the watch8. I have been buying Samsung for as long as I can remember and will always. I love my watch8 with the exception of having to constantly re-boot. The screen locks up and I cannot scroll. I can scroll using the toggle at the bottom of the watch but then cannot tap the screen to clear or open an app. Would have given a 5 star review otherwise.
Value
3
Response from Samsung USBy R&R Team, June 8, 2026
Aloha Shino01,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices to best align with our customer's needs. Transitioning from the Galaxy Watch3 to the Galaxy Watch8 is a monumental leap forward. You have moved from an older Tizen-based watch to a modern powerhouse running Wear OS (with One UI 8 Watch). The biggest shifts include advanced AI health tracking, deep Google integrations, a drastically faster processor, and a refined design. Apps you download and install onto the watch can cause the watch to get stuck in a boot loop or not boot past the logo screen. Rebooting it should fix the problem, but you will need to uninstall any apps that were installed before the issue occurred. If the watch is connected to a phone, you must clear the data for the Galaxy Wearable app. If the problem continues, inspect the watch and charger for damage, and factory reset the watch. Please take a moment to review the resources shared below to help resolve what you've described to be experiencing with your device. Feel free to reach out to Samsung Support after if you would like any further assistance. Thank you for being an integral part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshoot/TSG10007149/
Samsung smart watch stuck in a boot loop or will not boot last logo screen
https://www.samsung.com/us/support/troubleshooting/TSG01003223/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices to best align with our customer's needs. Transitioning from the Galaxy Watch3 to the Galaxy Watch8 is a monumental leap forward. You have moved from an older Tizen-based watch to a modern powerhouse running Wear OS (with One UI 8 Watch). The biggest shifts include advanced AI health tracking, deep Google integrations, a drastically faster processor, and a refined design. Apps you download and install onto the watch can cause the watch to get stuck in a boot loop or not boot past the logo screen. Rebooting it should fix the problem, but you will need to uninstall any apps that were installed before the issue occurred. If the watch is connected to a phone, you must clear the data for the Galaxy Wearable app. If the problem continues, inspect the watch and charger for damage, and factory reset the watch. Please take a moment to review the resources shared below to help resolve what you've described to be experiencing with your device. Feel free to reach out to Samsung Support after if you would like any further assistance. Thank you for being an integral part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshoot/TSG10007149/
Samsung smart watch stuck in a boot loop or will not boot last logo screen
https://www.samsung.com/us/support/troubleshooting/TSG01003223/
Written by a customer while visiting Samsung US
Customer Rating
5
MORE THAN A WATCH! This is my new daily companion!
on June 7, 2026
Posted by: Wendyjustwendy
[This review was collected as part of a promotion.] I didn't expect a smartwatch to make such a difference in my daily life, but my new Galaxy Watch has completely won me over.
From the moment I put it on, I was impressed by how sleek, comfortable, and stylish it looks. Beyond the appearance, it's packed with features that help me stay connected, organized, and motivated throughout the day. Whether I'm tracking my steps, monitoring my health, checking messages, or simply keeping up with my busy schedule, everything I need is right on my wrist.
What stands out most is how seamlessly it fits into my life. The battery life is dependable, the display is beautiful and easy to read, and the health tracking features encourage me to stay active and mindful of my well-being. It's not just a piece of technology—it's a tool that helps me be my best every day.
The Galaxy Watch has exceeded my expectations in every way. It's smart, reliable, stylish, and genuinely useful. If you're looking for a device that combines innovation with everyday practicality, this watch is a game changer.
Five stars without hesitation!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super sleek and light weight
on June 7, 2026
Posted by: FiremanePMD
[This review was collected as part of a promotion.] The Galaxy watch 8 is one of the best smart watches I've owned. Its an amazing health tracking device, smart device, and even utilizes Galaxy AI as well. Battery life is pretty good considering all it does. Definitely will keep upgrading as well each generation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Gotta get this watch!
on June 6, 2026
Posted by: Inkblot
[This review was collected as part of a promotion.] Samsung 8 watch is a great accessory to the S25 ultra. It also makes tracking my health and well-being along with reminding me to move. I never thought I needed a smart watch until I got this one. Now I can't leave home without it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Like the look and feel. UI is also a plus.
on June 6, 2026
Posted by: MolinZ5
[This review was collected as part of a promotion.] I like the look and feel. The UI is also pleasing and easy to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Watch is cherry
on June 6, 2026
Posted by: 808west92
[This review was collected as part of a promotion.] Watch 8 awesome Galaxy AI good for massages phone calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch!
on June 6, 2026
Posted by: Cocopassion916
[This review was collected as part of a promotion.] I love that I can use the watch as a phone to talk or text without actually using my phone. The feature I use the most on the watch is Samsung Health. I like that it keeps track of my steps throughout the day. I am able to track my heart rate and blood pressure because those problems run through my family. I also like that the watch can monitor how I sleep. I do not get much sleep through the night so the watch helps to track what may be the reason. I also like the feature of being able to listen to my music through my watch while I am doing stuff around the house. All in all the watch has been a great addition to my phone and my life. I would recommend it to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a wonder
on June 6, 2026
Posted by: Jamwal76
[This review was collected as part of a promotion.] This watch is outstanding recommend you to buy it you will not be disappointed
Value
5
Written by a customer while visiting Samsung US