Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,812 Reviews)
Open Ratings Snapshot
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product. 
(
703 out of 816
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5 out of 5
5
Great health enefit
on June 22, 2026
Posted by: Kjaz
I have had my watch since Dec 2025. I have found it very helpful with improving my sleep quantity and quality. I am much more aware of healthy sleep habits and regularly practice breathing exercises and do meditations. My only problem has been when my watch isn't charged enough to last through the night then the results shown are not accurate because my watch battery has run out. I have not found any way to manually correct for this. I enjoy the step and activity goals I am able to set on watch and reminders. I am able to take my blood pressure and find the readings to be accurate as well as pulse which has been very helpful. All totalled the watch is fantastic. Very motivational and practical.
.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Its an okay item
on June 22, 2026
Posted by: Angelbug
[This review was collected as part of a promotion.] The Galaxy AI on it works really well. The watch itself is ok. It wont stay connected to the phone and I have to charge it two tto three times a day to make it through a day. Ive only had it 6 months.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 24, 2026
Hi there Angelbug,
Thanks for taking the time to each out and share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line to best suit your various needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to check out the resources shared below to help resolve what you've described to be experiencing with your Galaxy Watch8. Feel free to let us know if you have any questions or if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thanks for being an integral part of the Samsung community!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery life is not great
on June 22, 2026
Posted by: Heather05
[This review was collected as part of a promotion.] I just got this watch last week. So far, I'm having to charge it every other day or sooner. I've disabled all the options that take up the most battery usage. Everything else is great. I switched from a fitbit sense 2 and so far, the sense 2 has been a much better watch. I only got the Samsung watch 8 because my fitbit finally bit the dust after 4 years.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and sleek design
on June 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Watch8 and have been really impressed so far. One of my favorite features is the Galaxy AI integration, which makes the watch feel smart, intuitive, and genuinely helpful throughout the day.
The design is sleek and modern, and it looks great without feeling bulky. As someone with smaller wrists, finding a smartwatch that fits comfortably can be a challenge, but the Galaxy Watch8 is the perfect size. It sits comfortably on my wrist and is lightweight enough for all-day wear.
I also love the Samsung Health app. It makes it easy to track my daily steps and stay on top of my health goals. The insights and progress tracking help keep me motivated throughout the day.
Another standout feature is the ability to customize the watch faces. There are plenty of options to match my style, and I enjoy being able to change the look of my watch depending on my mood or activity.
Overall, the Galaxy Watch8 combines great functionality, health tracking, customization, and a comfortable design into one excellent smartwatch. I'd definitely recommend it, especially for anyone looking for a feature-packed watch that works well on smaller wrists.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and specs!!
on June 22, 2026
Posted by: Cheese49
[This review was collected as part of a promotion.] The galaxy AI in it is amazing, the watch tracks my health, the watch helps me wake up in the morning, I cant be without it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Markg071174
on June 22, 2026
Posted by: Anonymous
from Sarasota Fl
Expertise:Expert
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome fast easy to use appealing smart 👍 👌 😀 👏 😎 😄 👍 👌
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Terrible battery life
on June 21, 2026
Posted by: ExSamsungWatchUser
from Seattle
Expertise:Expert
Bought this because the Watch Ultra was just too chunky for shirt cuffs but the battery life is a joke. If you want a watch to do nothing more than show the time, this will work but if you want it to track activities or actually use other apps, you'll get less than a day's use before the battery dies. Complete waste of money and can't even trade it in for a better version.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 22, 2026
Good day ExSamsungWatchUser,
Thanks for sharing your detailed feedback with us regarding your experience using your Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line to better suit your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance after reviewing the resources provided below by reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Upgrade
on June 21, 2026
Posted by: EkimNosredna
from Sioux Falls, SD
Expertise:Intermediate
Verified Purchase:Yes
It was time for an upgrade, my watch 5 was getting a bit long in the tooth, and not staying charged as long as it used to. This has been an interesting upgrade, I kinda miss some of the older features (remember when the bezel rotated?) they kinda have stuff like it by using touch but eh. The keyboard switching to the symbols has given me trouble a couple of times, but I'm weird apparently for wanting to punctuate messages when I send them... Feels a bit nicer (I think smaller) on the wrist, but I like the old band better... I know I can switch it but I wish they'd stop changing the mechanisms...
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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