Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Customer Rating
5
Galaxy S24+ REAL CUSTOMER REVIEW
on June 18, 2025
Posted by: DeadAss
[This review was collected as part of a promotion.] GALAXY AI IS AWESOME AND EXTREMELY USEFUL, HELPFUL, AND EXPONENTIAL! I LOVE MY S24+!!! I AM SO GRATEFUL THAT I HAVE THIS CALIBER OF SMART PHONE AT MY DISPOSAL LITERALLY ANYTIME I FEEL LIKE. ITS INSANELY QUICK, NO LAG, NO LOADING, ULIMITED MEMORY AND WITH THE CHARGER I USE IT CHARGES FULLY IN LESS THAN AN HOUR.
I HIGHLY RECOMMEND.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
AWESOME PHONE
on June 17, 2025
Posted by: Tiffany
[This review was collected as part of a promotion.] I used to have a Galaxy S8, and it was a great phone. This is a cute above the rest! I LOVE my S24+! This would be 5 stars, BUT, I don't like that they took away the removable storage option - being able to use an SD card as extra storage, or taking away being able to replace or remove the battery.
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Hey Tiffany, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We are so pleased to hear that you are so happy with the enhanced features of your new device. The removal of the slot for a micro SD card and changeable battery are both an effort to enhance the durability and water resistance of your device. You can expand the storage of your device through cloud based options, and we have provided a link to the Samsung Support Team if you have any questions about this feature. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24+ – A Smart and Powerful
on June 17, 2025
Posted by: Teresavzo1
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24+ for a few weeks, and I’m honestly loving the experience. The design feels premium, sleek, and solid in hand. But what really stands out is the display—bright, sharp, and super smooth. It’s perfect for watching movies, scrolling through social media, and playing games. The colors are vibrant, and it handles brightness incredibly well, even outdoors.
In terms of performance, this phone is lightning fast. I can switch between apps, play heavy games, stream content, and it all runs flawlessly. I’ve never experienced any lag, and it stays cool even with long sessions of gaming or multitasking. The battery life has also been great—lasting me a full day with heavy use—and it charges really fast when needed.
What really surprised me is Galaxy AI. At first, I thought it would be just a gimmick, but I actually use it often. The live translation feature is especially helpful, and the “circle to search” tool is a fun and useful way to find info instantly without switching apps. These tools make everyday tasks easier, and I feel like I’m using a phone that genuinely helps me be more efficient.
The camera setup delivers great results. Photos are sharp and colorful, and it performs well in both daylight and low light. I’ve enjoyed using the ultra-wide lens for landscape shots, and the 3x zoom is perfect for capturing details without losing quality. While it may not match the Ultra’s advanced zoom, the S24+ camera is more than enough for everyday ph
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound & battery
on June 16, 2025
Posted by: Alm1974
[This review was collected as part of a promotion.] This phone is excellent for work or play. The battery & sound are two factors I like the most. There is Galaxy AI that's easy to understand & use. I've bought several Galaxy phones. This is by far the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GrammaToad S24+ review
on June 16, 2025
Posted by: GrammaToad
[This review was collected as part of a promotion.] This device is leagues above my last device (A23). This is my first modern gen smart phone and I love every bit of it. There are some features I don't see myself using but they are neat that they are there. I use the Galaxy AI and Bixby all the time to look stuff up on the Internet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Features
on June 16, 2025
Posted by: Stilly
[This review was collected as part of a promotion.] Mentioning Galaxy AI, but the phone is worth the price. It has great features, visual quality, durability, and just overall ascetic.
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hey Stilly, we appreciate you sharing your thoughts about your Samsung Galaxy S24+ with us. We are so thrilled to hear that you have found so many uses for your device and are finding it such a great enhancement to your life every day. We hope you'll reach out to us again in the future any time you have questions or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Producto satisfactoriamente aceptable
on June 16, 2025
Posted by: 128447bwk
[This review was collected as part of a promotion.] El dispositivo lo utilizo para el dia a dia, trabajo, educación y entrenamiento muy buena calidad de la pantalla, cuando utilizo AI es más increíble dispositivos de calidad
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product review samsung s24+
on June 16, 2025
Posted by: Yannis22tz
[This review was collected as part of a promotion.] I’ve been using this product for a few weeks now, and I’m genuinely impressed with the overall quality and performance. The design is both modern and practical, with a solid build that feels durable and reliable over time. One of the standout features for me is how easy it is to use – everything is intuitive, and it doesn’t require a complicated setup or manual to get started.
Functionally, it delivers exactly what it promises. Whether used occasionally or daily, the product maintains consistent performance, which speaks to its thoughtful engineering. I also appreciate the attention to detail – from the materials used to the way it functions during longer sessions, it clearly reflects quality manufacturing.
There are a few small improvements that could be made, such as refining one or two minor features to enhance usability, but overall, these do not significantly affect the experience.
In conclusion, I would highly recommend this product to anyone looking for something reliable, well-designed, and effective. It has exceeded my expectations in several ways and has become an essential part of my daily routine.
Value
4
Response from Samsung USBy R&R Team, June 16, 2025
Hey there Yannis22tz, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We are so happy to hear that you are loving the usage of your device, and finding so many uses for the features every day. We have provided a l ink to the Samsung Support Team to assist you any time you have questions. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US