Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Customer Rating
5
Great Phone
on June 24, 2025
Posted by: Bwooden
[This review was collected as part of a promotion.] This device does everything I need and more. The camera works great and everything is still running smoothly. I've had this phone for quite a while now and it still works great. The new Galaxy AI feature works great! Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features and ease
on June 24, 2025
Posted by: Nikcei
[This review was collected as part of a promotion.] I was a little on edge when I was switching from Motorola, which I had for years to a Samsung, because I absolutely enjoyed having such a large battery life on my motorolas, but I am super glad that I switched to Samsung. It was a very easy seamless switch obviously between android and android.
What I really liked most moving from motorola to samsung is having bixby with samsung, it has been so easy to just voice control and change settings, and things like that through bixby that has been one of my biggest and most helpful change!
Something I do kind of Miss though, is that on Motorola, they did have a better battery life, especially when I was playing games on my phone. Now, the samsung here has a wonderful battery life and I can't play games as long as I have it.For the power, save mode which is fine but it slows down my gameplay.
However, overall, the camera has been absolutely amazing. I love how seamless it is with all my google stuff that I use for work and personal. Overall, I would give, uh, the s24 five out of five stars.
What I really liked most moving from motorola to samsung is having bixby with samsung, it has been so easy to just voice control and change settings, and things like that through bixby that has been one of my biggest and most helpful change!
Something I do kind of Miss though, is that on Motorola, they did have a better battery life, especially when I was playing games on my phone. Now, the samsung here has a wonderful battery life and I can't play games as long as I have it.For the power, save mode which is fine but it slows down my gameplay.
However, overall, the camera has been absolutely amazing. I love how seamless it is with all my google stuff that I use for work and personal. Overall, I would give, uh, the s24 five out of five stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile flapship with impressive battery life
on June 23, 2025
Posted by: ghostook
[This review was collected as part of a promotion.] I upgraded from S21 to Galaxy S24+ and had a great impression. This phone is lightweight and slim at this size and battery capacity. Easily lasting more than 24 hours on moderate use intensity.
Galaxy AI is another feature I appreciate. I primarily use it fro photo smart editing (like shadow removal and object outline) and recording transcribing (really fast).
Video recording at 4K 60FPS is super deatiling with realisitic colors and audio.
One possible improvement would be adding more native content in default Samsung Keyboard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for multitasking
on June 23, 2025
Posted by: Nats27
[This review was collected as part of a promotion.] I use this phone typically for everyday tasks as well as for my personal and work-life. It's very easy to multi-task on this phone, as I can open and and check multiple pages and apps at once without having any lag, especially when I am switching through multiple apps. My personal use is also very seamless. As I can watch videos while reading school emails and responding. The audio quality of this phone is also really great, as someone who is in sound production so it very important that phone have good audio quality. I also like to use the Galaxy AI to help me plan and schedule appointments, among other tasks. This phone in general is just a very good product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The first year was great... but having issues now
on June 23, 2025
Posted by: AmberK
[This review was collected as part of a promotion.] Ghost year was great... but the last 6 months have been issues with battery life, buggy apps, notifications that return after being turned off, phone volume issues. Seems strange and maybe software related. Other than that's is be great. Pleased with galaxy AI and photo capabilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great overall
on June 23, 2025
Posted by: Tickettoride
[This review was collected as part of a promotion.] This phone is amazong. I use it for streaming sports and it is very quick. I don't notice any lag at all. The galaxy ai feature is very robust and I am excited on the upcoming updates to see what it can do in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is more than mobile phone
on June 23, 2025
Posted by: Researcher
[This review was collected as part of a promotion.] The Galaxy Ai has become my companion and made my research easy as a postgraduate student. It provides an answer for me before asking question. What a great companion.
This product is my mobile office as I no longer need PC to attend to my job responsibilities.
This product is my mobile office as I no longer need PC to attend to my job responsibilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone
on June 23, 2025
Posted by: Loyal12
[This review was collected as part of a promotion.] The AI features have helped make the phone more user friendly. I use my phone for mostly, texting, streaming, and social media. It's like a mini-computer in your hand.
Value
5
Written by a customer while visiting Samsung US