Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Customer Rating
5
Long time Samsung user
on June 30, 2025
Posted by: NoName22
[This review was collected as part of a promotion.] I use Galaxy AI to search items in a photos I see on social media. It makes it where you do not have to ask people "that's cute! Where did you get it?"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 30, 2025
Posted by: LMC1994
[This review was collected as part of a promotion.] I love this phone. I Mostly use my phone for social media, gaming and work. The amount of space is great i dont think i have ever had to delete a game except when i didnt want it anymore.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My phone have great features and it's easy for me
on June 30, 2025
Posted by: Love4life
[This review was collected as part of a promotion.] I use for work,movies and other. It's the best for my son's homework
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on June 30, 2025
Posted by: Superman
[This review was collected as part of a promotion.] The galaxy s24+ is great for everything I need it to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy is easy to use and to navigate through.
on June 30, 2025
Posted by: Fishon
[This review was collected as part of a promotion.] The galaxy AI is a dream come true the eas and use is fantastic wouldn't use anything but a samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Poor Quality
on June 30, 2025
Posted by: NotHappy
[This review was collected as part of a promotion.] I've only had my S24+ for a little over a year and the charge doesn't last. I've recently moved and don't have any service. Very annoying.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We completely understand how frustrating it is when your device is not meeting your expectations in functionality. We would love nothing more than to assist you with your frustrations, and we have provided links to troubleshooting materials for your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if these matters continue, or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone absolute favorite one so far
on June 30, 2025
Posted by: Urlilmssunshine
[This review was collected as part of a promotion.] This phone is absolutely amazing the AI is awesome I use this phone everyday for work play and just exploring in general.
The features of this phone are amazing the camera front and the back there was a few bugs I had to work through and things I had to learn to use but all in all this is a solid phone I love the Galaxy series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on June 30, 2025
Posted by: SF429Bai
[This review was collected as part of a promotion.] I love having Galaxy AI at my fingertips. The camera is perfection, it's very user friendly & has all the safety features you need
Value
4
Written by a customer while visiting Samsung US