Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Customer Rating
5
Great Battery,Performance. And Camera
on June 30, 2025
Posted by: Yooper
[This review was collected as part of a promotion.] Best phone I've ever owned. The cameras are awesome the screen is awesome performance is amazing the battery is great. I have zero complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on June 30, 2025
Posted by: Thatryguy
[This review was collected as part of a promotion.] Great AI for helpful tips and answers.
Used for basic text and some social media
Used for basic text and some social media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does it all & intuitivly!
on June 30, 2025
Posted by: KichigaiDave
[This review was collected as part of a promotion.] I absolutely love this phone. The size it perfect and fits the hand well. The buttons and camera placement are well thought out. The swipe features be home automatic and are simple and functional. The new Galaxy AI features are definitely a game.changer. I mean come on, real time translation!? Writing assistant, transcription assistant & note assistant! Very useful and easy to use features. Galaxy AI is what makes this phone and other Samsung devices stan out! Samsung simplifies mobile phones and makes them something you just can't seem to live without.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on June 30, 2025
Posted by: Handy464
[This review was collected as part of a promotion.] This phone is a awesome piece of hardware, it does exactly what I would expect and more, and now with AI it makes using the phone even easier, the way that Samsung Galaxy products are evolving it won't be long before it will know what I'm thinking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone with many features
on June 30, 2025
Posted by: Dmark123
[This review was collected as part of a promotion.] I use my device for most simple tasks. Whether that be checking emails, communicating for work, streaming videos, and occasional gaming.
The built in Galaxy AI is also a massive plus assisting in all sorts of tasks throughout the day.
Great product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2025
Posted by: Love2Rock
[This review was collected as part of a promotion.] Where do I start. The phone capabilities are amazing and the AI feature is great. Storge is decnt. My only wish would be the option to add storage with additional SD card. It comes with great preloaded apps. I would recommend it to anyone who is interested in product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worked Great until the last Major update
on June 30, 2025
Posted by: Curmudgeon
[This review was collected as part of a promotion.] I was not in the market for a phone when I had to buy one since my S21 stopped working properly for unknown reasons. My carrier said I would be required to buy a new device. I was a fan of the Samsung Rugby line for years although it is discontinued now. I was happy with the phone until Galaxy AI tried to take over. Two forced updates ago the layout & behavior of my phone was changed & I don't care for it at all. The camera features are above average & I appreciate that.
I hate to sound negative because Samsung is my preferred electronics brand. However, things that were changed without the user ability to reverse it is making question my brand loyalty. Thank you
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hi Curmudgeon, thank you for your feedback on your Samsung Galaxy S24+. We understand how valuable your phone is to you, and wanting the ease of use and an uninterrupted experience with your device. We have provided a link to the full device manual to help you with the software updates and aligning the new settings and features to your preferences or disabling the features you don’t want to use. We have also provided a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Perfect Product
on June 30, 2025
Posted by: Kingcong
[This review was collected as part of a promotion.] I say simply perfect because it is both simple and perfect. It is easy to use; simple. The phone has everything you need; perfect. There's not much else to say but that Samsung knows what they are doing here.
Value
5
Written by a customer while visiting Samsung US