Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Customer Rating
5
My favorite feature is the camera!
on June 30, 2025
Posted by: Ashley
[This review was collected as part of a promotion.] I love this camera! Its so clear and takes the best photos. Im always taking pictures of my kids. Everything loads quickly, Gemini is super helpful also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Galaxy S24+ !!
on June 30, 2025
Posted by: Mtgirl
[This review was collected as part of a promotion.] The S24+ has everything i need from streaming my music and movies to handling every step of my workday. I can always rely on the Galaxy AI feature to help me along the way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Finally NO curved edges!!!!
on June 30, 2025
Posted by: MereBear
[This review was collected as part of a promotion.] Love this phone! I purchased it as a replacement for my 23 Ultra that got ruined because of the curved edges, the screen shattered so easily multiple times.
I use it for personal use as well as work. Battery life is great. I do miss some of the options with the camera that the ultra offers, But this one takes just as good of photos.
I use it for personal use as well as work. Battery life is great. I do miss some of the options with the camera that the ultra offers, But this one takes just as good of photos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but issues with certain aspects
on June 30, 2025
Posted by: Boje0701
[This review was collected as part of a promotion.] Absolutely love the majority of the features of this phone. Calls are pretty decent, texting, the camera and video quality are all great. Most apps run wonderfully. My only real issue is I am a writer and have found a common issue with typing longer documents. When backspacing or doing long runs of faster typing, the phone will rearrange the letters and add whole sentences of gibberish making one of my main purposes for my smart phone frustrating to use. If you don't write long paragraphs on social media, texts, or in document apps, no need to worry.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth performance. Ease of transition
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I am not a tech fanatic, but I appreciate a well made device that performs to all expectations from a moderate user to a tech savy nerd. My phone is the first device I open in the morning and the last device I use before bed. It holds great battery. It has smooth operation and performance. Connection to other devices is easy. Size and feel is great. Compared to my I phone that I use for work the interface is more appealing and gives more options with less frustration. I have been a samsung user for 20 years. The Hey Google AI information response is amazing. I use it alot. Gives very accurate and descriptive answers and helps out a ton. Very happy with device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on June 30, 2025
Posted by: Tammy41
[This review was collected as part of a promotion.] I love my Galaxy S24+ it has great features and functionality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 30, 2025
Posted by: Glisten
[This review was collected as part of a promotion.] Great phone... great photo quality, camera quality...the Galaxy AI on it isn't "stupid" like earlier models. Really easy to use, fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is magnificent 👌
on June 30, 2025
Posted by: Santosh95
[This review was collected as part of a promotion.] So far the S24+ has been a real gem operational wise. The setup was very easy to transfer all data to the S24+ when flawless using the fire-wire cable between the two phones using the Smart Switch. Some apps were only compatible with didn't transfer but all other apps and data did. So the apps that were missing I either didn't use them or will replace with an android app. I made some tweaks to the phone for better performance since I really like the performance of Android Auto over Car play was a lot more stable and easier to use so far. The speed of the S24+ is really fast and phone is very easy to customize to your preference. I like the battery settings were you can adjust it three different ways so I selected the 80% setting trying that for awhile since it provides 80% charging level max so far has worked out real well and maintains the level to that and phone charge lasts along time. Only had one problem with phone calls dropping and couldn't answer the incoming calls so it looks like it was a tmobile network problem tried the next day worked fine. Overall I really impressed with the speed of the S24+ very fast on changing screens, running apps, and updates to the android operating system. The last android phone I had a S9 a few years back that worked fine only decided to try the new Samsung S24+ would say operational wise the S24+ seems better than the what the S9 phone was far more advanced and reliable and operation thus far.
Value
5
Written by a customer while visiting Samsung US