Customer reviews from Philips Home Appliances
Philips - Compact Pasta and Noodle Maker, HR2371/05 - Black
Average customer rating
4.4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
68
4 Stars
22
3 Stars
5
2 Stars
6
1 Star
3
90%of customers recommend this product.
(
84 out of
93)
Customer Reviews for Philips - Compact Pasta and Noodle Maker, HR2371/05 - Black
Customer Rating
4
Great Features
on February 1, 2021
Posted by: Barney63
Gender:Female
I love my new pasta maker but when I unpacked it from the box the flour measuring cup was broken. That is why I gave it a four stars instead of 5.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
Simple to use and very fast results
on January 27, 2021
Posted by: DKneff
This was a gift for my niece, she absolutely loves it. The pasta was flowing from the machine before she had time to sauté an onion.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: JCow
Gender:Male
Verified Purchase:Yes
Was missing two dies that should have came with it but Philips sent me ones quickly. Product works well. Need to follow directions carefully otherwise your mix can be too wet or dry. Follow the directions and weights and you will have great tasting home made pasta!!
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
3
This was a gift.
on December 29, 2020
Posted by: T2580
Gender:Male
No option to say this was a gift in registration screen to indicate this.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy Philips Consumer Care, December 30, 2020
Hi there,
thank you for writing your review and feedback. We'll have a look if we can change that option. If you ever have any questions, feel free to reach out to our social media team. You can do so 24/7 at either Facebook or Twitter (@PhilipsCare). Our colleagues will be more than happy to help you out. Take care!
thank you for writing your review and feedback. We'll have a look if we can change that option. If you ever have any questions, feel free to reach out to our social media team. You can do so 24/7 at either Facebook or Twitter (@PhilipsCare). Our colleagues will be more than happy to help you out. Take care!
Written by a customer while visiting Philips Home Appliances
Posted by: Jeanniemtc
Gender:Female
Verified Purchase:Yes
I was so excited to purchase this cute little pasta maker. It was a huge disappointment. I read the instructions, put in my ingredients and it was a disaster. It mixed the ingredients briefly and began spewing out dry, nasty concrete, as the liquids lay in the bottom of the mixing chamber. With no way to reset it, I decided to just clean up the mess. It took over an hour. No way to push it through as well as no way to take it apart. This is not all it’s cracked up to be. I’ve had auto pasta makers before and never experienced anything like this. Would love to return it.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy Philips Consumer Care, December 3, 2020
Thanks for taking the time to write this review. We're very sorry to hear your Pasta-Maker is acting up. This must be quite inconvenient given you recently purchased this appliance. Allow us to suggest some trouble shootings. It might be the case that the ratio of flour-water provided in the "Flour/water ratio table" might not have been followed correctly. In this case, unplug your pasta maker, clean it and restart the pasta making again. If the water flour ratio is correct the dough should have the following consistency: It should be crumbly and appear rather dry. This consistency is needed as with the extrusion forces this is then turned in the perfect pasta dough. Also, please make sure there are no foreign objects blocking the mixing paddle. Should you have any more questions, please feel free to contact us directly on Facebook (https://www.facebook.com/Philips/) or Twitter (https://twitter.com/philipscare?lang=en). We're happy to help.
Written by a customer while visiting Philips Home Appliances
Customer Rating
2
Did not work as advertised and instructed
on November 30, 2020
Posted by: jh12838
Gender:Male
the machine worked mechanically as advertised but did not produce the pasta as advertised. i followed directions exactly as written for flour/liquid mixture. the mixture turned into one big clump of dough as the machine kept turning, , i had to keep stopping the machine, then physically putting the dough into the extruder, then turning on again, i did this repeatedly, then it finally stopped. i got a handfull of pasta that was stuck together!
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy Philips Consumer Care, December 1, 2020
Hi there, thanks for sharing your thoughts with us. We're sorry to hear that your product didn't meet your expectations.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting Philips Home Appliances
Customer Rating
3
Machine is great but accessories are so-so
on October 21, 2020
Posted by: Dbernard
Gender:Female
The ease of making pasta is amazing. The attachments do make pasta with rough edges. The lasagna attachment and penne are horrible. What a waste.
I would recommend this to a friend!
Response from Philips Home AppliancesBy Philips Global, March 3, 2021
Hi Bernard,
Thank you for taking the time to leave your valuable review behind. We are happy to hear that you are liking your Philips Viva Collection Pasta and Noodle Maker. We would like to inform you that we offer more attachments for your pasta maker, maybe these will suit your needs better.
Please reach out to us on Social Media so we can advise you more thoroughly. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Department: Philips Consumer Care
Thank you for taking the time to leave your valuable review behind. We are happy to hear that you are liking your Philips Viva Collection Pasta and Noodle Maker. We would like to inform you that we offer more attachments for your pasta maker, maybe these will suit your needs better.
Please reach out to us on Social Media so we can advise you more thoroughly. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Department: Philips Consumer Care
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
Perfect for singles or couples
on September 25, 2020
Posted by: Ivan Le Terrible
Gender:Male
Worked right out of the box with the very precise dough recipes from the included booklet. I am using the metric by weight method as I distrust volume measures, especially for flour.
So far I have tried all three attachments (penne, linguini, and spaghetti) with durum, whole wheat, and AP flours as well as spinach and carrot juice pasta. The basic recipe gives me on average +- 225 grams enough for one large meal or 2 small ones, depending on my appetite.
I was afraid that cleaning was going to be difficult but the internet came to the rescue and found the right technique: disassemble the pasta machine, let the dough dry then easily wipe it off. Rinse with cold or luke-warm water and let dry.
I have ordered the additional disks but there is a one- or two-month-long wait for them. In the meanwhile, I'll be experimenting with the dough recipes (chickpea, gluten-free, flavored).
Written by a customer while visiting Philips Home Appliances