Customer Reviews for Philips - Compact Pasta and Noodle Maker, HR2371/05 - Black
Customer Rating
4
Easy to use, works well, simple clean-up
on February 7, 2022
Posted by: BeeBee575
Gender:Female
[This review was collected as part of a promotion.] I have had my machine for 1 month and have made 4 pounds of pasta - semolina pasta with an egg, and just plain flour pasta using the spaghetti or penne disks. I found I had better success using the measuring cup for flour rather than weighing it. I find the markings on the measuring cup nearly impossible to read as they are not marked with any color. They are just ridges of the same color plastic. The machine is easy to use and following the pictorial directions was straight forward. Clean-up of the machine was quick. At first I found it hard to clear the holes of the spaghetti disk but then found I could pop the center out for easier clean-up. I did purchase the additional Viva disks but do wish there were more fun shapes available. This machine only comes with the basics and the expansion pack does not have disks like shells, bow ties, wagon wheels. Overall this is a nice machine but the larger machine may have given me the extra that I was looking for however I must add that I was looking for a compact machine and this fit the bill. I give this machine four stars because it does what it is supposed to but the difficulty reading the measuring cup knocks it down one notch.
[This review was collected as part of a promotion.] The flour to water and egg mix is difficult to properly obtain. The extruder holes often become clogged which does not permit the mix to flow out of the chamber.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy Philips Consumer Care, February 14, 2022
Hello,
Thanks for leaving this review and sharing your feedback on the Viva Collection pasta and noodle maker. We're sorry to hear that you're only somewhat satisfied with the appliance. Regarding the flour to water and egg ratio, we recommend checking the detailed ratio table on pages 18-19 of the user manual (https://philips.to/3GM3E9e). We also recommend cleaning the appliance after each use to ensure optimal performance. The extrusion holes may be cleaned by using the supplied cleaning tool (see page 24 of the user manual). We hope this information is helpful!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
[This review was collected as part of a promotion.] I used to make Soba noodle (20/80) by hands and it was not easy, but this machine only requires to mix water slowly and Soba noodle keeps coming out. Amazing!!!
[This review was collected as part of a promotion.] Super easy to use, quicker clean up than expected, and the pasta really is way better than store bought.
[This review was collected as part of a promotion.] Up until I got the Philips - Viva Collection HR2371/05 Pasta and noodle maker I was using my kitchenaid attachment but this was a game changer! I love the Philips - Viva Collection HR2371/05 Pasta and noodle maker. It’s so easy to use and clean! The detachable parts are dishwasher safe but are also super easy to wash by hand. A recipe book comes with the pasta maker. We have made both regular and gluten-free pasta. Both were a success! When I make pasta with this machine it disappears from my family’s plates quickly! I love everything about this and highly recommend it.
[This review was collected as part of a promotion.] Great product, we have enjoyed trying to make our own pastas for our family dinners. It took us a while to get the hang of it but we’ve never made our own fresh pasta before. Great quality and fairly easy to set up!
[This review was collected as part of a promotion.] Philips - Viva Collection is an impressive concept. For those who enjoying making things their own cooking wise, this sis a great idea. Easy to use right out of the box. And great timing for the holiday season too.