Customer reviews from Philips Home Appliances
Philips - Compact Pasta and Noodle Maker, HR2371/05 - Black
Average customer rating
4.4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
68
4 Stars
22
3 Stars
5
2 Stars
6
1 Star
3
90%of customers recommend this product.
(
84 out of
93)
Customer Reviews for Philips - Compact Pasta and Noodle Maker, HR2371/05 - Black
Customer Rating
5
This product is good for a family with 3 or 4
on April 14, 2022
Posted by: Erdoesmaidou
[This review was collected as part of a promotion.] it is easy to use this product by following the instruction. the cleaning tool is very helpful.
it takes 12-15 mins to get 3 bowls (mid-size) of noodle.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
pasta machine
on March 30, 2022
Posted by: Neen444
Gender:Female
[This review was collected as part of a promotion.] I Love my pasta machine, so easy to use. Homemade pasta is so much better
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
1
MAKES THE PASTA..BUT THE NOODLES STICK
on March 11, 2022
Posted by: WILLIAM FROM NYC
Gender:Male
[This review was collected as part of a promotion.] THIS WAS THE SECOND PASTA MAKER I BOUGHT THE OTHER HAD PROBLEMS EXTRUDING THE NOODLES THIS ONE WORKED WELL....OLY PROBLEM ANY NOODLES THAT WERE STORED FOR FUTURE USE STUCK TOGETHER SO WE SENT IT BACK
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy Philips Consumer Care, March 16, 2022
Hi William,
Thanks for your review regarding the Pasta and Noodle Maker. We are sorry to hear that you have returned the machine, what a shame. If the pasta sticks together, then the ratio of the flour and water is incorrect, and too much water has been poured in the mixing chamber. We suggest measuring flour and water with the provided flour and water cup and according to the "flour/
water ratio table". To store pasta, we recommend sprinkling flour on the noodles and then storing them wrapped in plastic in the refrigerator.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for your review regarding the Pasta and Noodle Maker. We are sorry to hear that you have returned the machine, what a shame. If the pasta sticks together, then the ratio of the flour and water is incorrect, and too much water has been poured in the mixing chamber. We suggest measuring flour and water with the provided flour and water cup and according to the "flour/
water ratio table". To store pasta, we recommend sprinkling flour on the noodles and then storing them wrapped in plastic in the refrigerator.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
Loving this machine
on March 1, 2022
Posted by: Rucell
Gender:Female
[This review was collected as part of a promotion.] This is my first experience making homemade pasta. This machine makes it so easy and fun to do this for myself and family. It helps us make healthier choice while using the choices ingredients for a healthier life. Easy, convenient and healthier are buzzwords for a 5-star device.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
This pasta maker cannot be easier to use.
on February 18, 2022
Posted by: Boblu
Gender:Female
[This review was collected as part of a promotion.] Ingredients put in the machine as it is turning and very soon pasta is coming out ready for minimal cooking. Also quick cleanup. Delicious pasta!!!
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
4
So easy! So good!
on February 17, 2022
Posted by: LekkerKoken
Gender:Female
[This review was collected as part of a promotion.] What a great tool! Making home made pasta has become a weekly menu item. I would give it 5 stars except for the fact that the pasta comes out with jagged edges. Not smooth. The penne is a fun noodle to make as well
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
4
VERY easy and fast. Fun
on February 13, 2022
Posted by: ernursjen
Gender:Female
[This review was collected as part of a promotion.] So easy! Dump in ingredients and you have pasta in about 5 min or less. Easy to take apart and clean. The pasta discs are the most difficult to clean, but they send tools to punch out the dough, so no big deal. The larger pasta shapes tend to be a little ragged around the edges at times. Also, pasta is much more dense and toothsome than store bought pasta. May just have to fiddle with recipes more. Although I've tried several different flours and with eggs/ without, etc etc. I like the angel hair the best. Sometimes you think the pasta won't come out.. just wait a few minutes. Sometimes once the attachments warm up, the flour mixture comes together and it extrudes fine. I made the mistake of throwing the batch instead of being patient. All in all I am very happy with the machine.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
2
Compact
on February 8, 2022
Posted by: Bayoucat
Gender:Female
[This review was collected as part of a promotion.] I didn’t find the dough mixed through completely and didn’t mix the contents towards the back of the basket. I is good for small batches and this does not accommodate for more than 2 eggs. Also the dough was clumping when utilizing the angel hair attachment. I would recommend a larger storage drawer for additional disc.
I would recommend this to a friend!
Response from Philips Home AppliancesBy Philips Consumer Care, February 10, 2022
Hello,
Thank you for taking your time to leave this review. We are sorry to hear that your experience with our Pasta maker is not all perfect. :( However, we do have simple troubleshoots to try!
It could be that the mixing paddle is running idle, and that is why the dough is not mixed through completely. In this case, it might be that the ratio of the flour and water is incorrect. Please disconnect the plug from the power source and discard dough. Clean the pasta maker, measure ingredients correctly (use a kitchen scale to measure the flour weight more accurately), and follow the user manual again to restart the pasta making.
You can always refer to our user manual: https://www.documents.philips.com/assets/20210424/0ee8f297bf0340fa880fad1400dcdadf.pdf?_gl=1*1pq234t*_ga*MTQ1ODI3MjcwNi4xNjI1MDQ0MDcw*_ga_2NMXNNS6LE*MTY0NDQ4NDg0NS4xNDYuMS4xNjQ0NDg4OTgzLjU5*_fplc*cldWMFUlMkJvWGEyVzRTdlJSSWlkJTJCdlRLNXJUSTBhbkhFUHRiNFdLRWl0N2dodEhuaW5aMVhvTHVCRzc3NExCVVJJdFNNU1BrRGFFNzNWVlFYanhuSTlVNjJQZGw2Y0JxU1ZSTm44R3dUQ21CeFJiRFQ5dHQlMkJLY1h1JTJCNTNLRVElM0QlM0Q.*_ga_Q243QQ1P76*MTY0NDQ4NDg0NS42NC4xLjE2NDQ0ODg5ODMuNTk.&_ga=2.174730018.1021124587.1644484846-1458272706.1625044070.
If you have any further questions, please feel free to get in
touch via social media. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking your time to leave this review. We are sorry to hear that your experience with our Pasta maker is not all perfect. :( However, we do have simple troubleshoots to try!
It could be that the mixing paddle is running idle, and that is why the dough is not mixed through completely. In this case, it might be that the ratio of the flour and water is incorrect. Please disconnect the plug from the power source and discard dough. Clean the pasta maker, measure ingredients correctly (use a kitchen scale to measure the flour weight more accurately), and follow the user manual again to restart the pasta making.
You can always refer to our user manual: https://www.documents.philips.com/assets/20210424/0ee8f297bf0340fa880fad1400dcdadf.pdf?_gl=1*1pq234t*_ga*MTQ1ODI3MjcwNi4xNjI1MDQ0MDcw*_ga_2NMXNNS6LE*MTY0NDQ4NDg0NS4xNDYuMS4xNjQ0NDg4OTgzLjU5*_fplc*cldWMFUlMkJvWGEyVzRTdlJSSWlkJTJCdlRLNXJUSTBhbkhFUHRiNFdLRWl0N2dodEhuaW5aMVhvTHVCRzc3NExCVVJJdFNNU1BrRGFFNzNWVlFYanhuSTlVNjJQZGw2Y0JxU1ZSTm44R3dUQ21CeFJiRFQ5dHQlMkJLY1h1JTJCNTNLRVElM0QlM0Q.*_ga_Q243QQ1P76*MTY0NDQ4NDg0NS42NC4xLjE2NDQ0ODg5ODMuNTk.&_ga=2.174730018.1021124587.1644484846-1458272706.1625044070.
If you have any further questions, please feel free to get in
touch via social media. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting Philips Home Appliances