Customer reviews from sharkninja.com
Shark - WANDVAC WV201WH Cordless Handheld Vacuum - Silver
Average customer rating
2.8
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
3
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
4
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for Shark - WANDVAC WV201WH Cordless Handheld Vacuum - Silver
Customer Rating
1
Battery does not last - avoid
on March 9, 2026
Posted by: TriedToClean
The battery won't hold a charge for more than 30 seconds, I've had it for just over a year. It's a disappointing product and I would strongly recommend against purchasing.
Response from sharkninja.comBy SharkNinja, March 13, 2026
Hi there,
Thank you for taking the time to share your experience with us. We’re sorry to hear that your WANDVAC is no longer holding a charge after just over a year. That’s not the performance we expect from our cordless vacuums.
We’d like to take a closer look at your unit to see what’s causing the battery issue and explore the best options to help get this resolved for you. Please reach out to us through our support page so we can assist you directly:
https://support.sharkninja.com/contact-us
Warm regards,
Shark Home
Thank you for taking the time to share your experience with us. We’re sorry to hear that your WANDVAC is no longer holding a charge after just over a year. That’s not the performance we expect from our cordless vacuums.
We’d like to take a closer look at your unit to see what’s causing the battery issue and explore the best options to help get this resolved for you. Please reach out to us through our support page so we can assist you directly:
https://support.sharkninja.com/contact-us
Warm regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
1
Bad battery
on January 24, 2026
Posted by: 1234Hannah
from Orlando Florida
Gender:Female
Battery dies immediately after taking it off charger to use.
Response from sharkninja.comBy SharkNinja, January 24, 2026
Hi Hannah,
Thank you so much for taking the time to leave a review.
We’re truly sorry to hear that your Shark Wandvac powers off immediately after being removed from the charger. We understand how frustrating and inconvenient this experience must be, and we appreciate you sharing it with us. Please know that we’ll be passing your feedback along to the relevant teams internally.
In the meantime, we recommend checking out our self-help guide below for steps that may help resolve the issue:
https://support.sharkninja.com/article/WV200-Series-Shark-WANDVAC-Cordless-Handheld-Vacuum-Troubleshooting-Guide?redirect=false.
If the problem continues after trying the suggestions in the guide, please follow the instructions at the end to reach out to our support team. We’ll be more than happy to assist further.
Kind regards,
Shark Clean NA.
Thank you so much for taking the time to leave a review.
We’re truly sorry to hear that your Shark Wandvac powers off immediately after being removed from the charger. We understand how frustrating and inconvenient this experience must be, and we appreciate you sharing it with us. Please know that we’ll be passing your feedback along to the relevant teams internally.
In the meantime, we recommend checking out our self-help guide below for steps that may help resolve the issue:
https://support.sharkninja.com/article/WV200-Series-Shark-WANDVAC-Cordless-Handheld-Vacuum-Troubleshooting-Guide?redirect=false.
If the problem continues after trying the suggestions in the guide, please follow the instructions at the end to reach out to our support team. We’ll be more than happy to assist further.
Kind regards,
Shark Clean NA.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Stops working about about a year
on January 6, 2026
Posted by: MarsR
Gender:Female
This claims to have a 2 year limited warranty. It stopped working at 15 months. It won’t hold a charge for longer than 20 seconds.
When we called, they had the audacity to claim it’s a 60 day warranty. We will be buying Dyson from here on out.
When we called, they had the audacity to claim it’s a 60 day warranty. We will be buying Dyson from here on out.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 7, 2026
Hi Mars,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the issue and confusion regarding the warranty. To clarify, this product does come with a 2-year limited warranty, and we apologize for any misunderstanding during your support interaction. Your comments are important to us, and we’ll make sure to pass them along to our product team for review.
For further assistance, you can troubleshoot using the following link: https://support.sharkninja.com/article/WV200-Series-Shark-WANDVAC-Cordless-Handheld-Vacuum-Troubleshooting-Guide?redirect=false. If troubleshooting does not resolve the issue, the guide will direct you to our Customer Support team for additional help.
Kind regards,
Shark Home US
Thank you for taking the time to share your feedback.
We’re sorry to hear about the issue and confusion regarding the warranty. To clarify, this product does come with a 2-year limited warranty, and we apologize for any misunderstanding during your support interaction. Your comments are important to us, and we’ll make sure to pass them along to our product team for review.
For further assistance, you can troubleshoot using the following link: https://support.sharkninja.com/article/WV200-Series-Shark-WANDVAC-Cordless-Handheld-Vacuum-Troubleshooting-Guide?redirect=false. If troubleshooting does not resolve the issue, the guide will direct you to our Customer Support team for additional help.
Kind regards,
Shark Home US
Written by a customer while visiting sharkninja.com
Customer Rating
2
Charge does not last
on January 2, 2026
Posted by: ccompton1993
from Kentucky
Gender:Female
I bought this a few months ago. While it works well it does not hold a charge. It works for about 5-7 minutes before the battery dies. This is on a full charge. Very disappointing
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 6, 2026
Hi there,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the short run time you’re experiencing with your vacuum.
Please visit our troubleshooting guide here: https://support.sharkninja.com/article/WV200-Series-Shark-WANDVAC-Cordless-Handheld-Vacuum-Troubleshooting-Guide?redirect=false. If the steps do not resolve the issue, the guide will direct you to our Customer Support team for further assistance.
Kind regards,
Shark Home US
Thank you for taking the time to share your feedback.
We’re sorry to hear about the short run time you’re experiencing with your vacuum.
Please visit our troubleshooting guide here: https://support.sharkninja.com/article/WV200-Series-Shark-WANDVAC-Cordless-Handheld-Vacuum-Troubleshooting-Guide?redirect=false. If the steps do not resolve the issue, the guide will direct you to our Customer Support team for further assistance.
Kind regards,
Shark Home US
Written by a customer while visiting sharkninja.com
Customer Rating
4
good features
on December 6, 2025
Posted by: ? ??
I received this vacuum last week . It works very well my problem is I can't open the area for the filter it appears stuck . How do I fix it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
A wonderful Vac.
on November 25, 2025
Posted by: chasfla
For this sale price I couldn't resist. I had to buy a 2nd Wandvac. My 2 year old vac is now in the garage,and the new one in our laundry room. All charged up and ready to go. You really can't beat the suction power of this handvac, and now my wife can't yell at me when I make a mess with potato chips.. The Wandvac does a great job cleaning up small or large messes. What a great value and great machine. Even the packaging was very impressive too. Each part was wrapped perfectly.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Life Expectancy = Less than 2 yrs
on October 11, 2025
Posted by: The Peachey’s
from Scottsdale, AZ
Gender:Male
Lasted us not even two years and died. The battery life is awful and they did not make this product to last at all. We have cleaned it regularly and maintained it well; it just up and died. Super disappointing—this was one of our favorite wedding gifts. My wife and I would say this was not worth the price paid.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 14, 2025
Hi there,
Thank you for taking the time to share your experience. We’re truly saddened to hear that your WandVac didn’t meet expectations and that it stopped working despite your efforts to maintain it. We understand how disappointing this must be, especially when the product held sentimental value as a wedding gift.
At Shark, we’re committed to creating high-quality, long-lasting products, and we take feedback like yours seriously. We’d appreciate the opportunity to look into this further and see how we can help. Please reach out to our Customer Care team by phone at 1-855-427-5127 so we can assist you directly. Thank you again for your feedback, it helps us improve and better serve our customers.
Sincerely,
Shark Clean US
Thank you for taking the time to share your experience. We’re truly saddened to hear that your WandVac didn’t meet expectations and that it stopped working despite your efforts to maintain it. We understand how disappointing this must be, especially when the product held sentimental value as a wedding gift.
At Shark, we’re committed to creating high-quality, long-lasting products, and we take feedback like yours seriously. We’d appreciate the opportunity to look into this further and see how we can help. Please reach out to our Customer Care team by phone at 1-855-427-5127 so we can assist you directly. Thank you again for your feedback, it helps us improve and better serve our customers.
Sincerely,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
3
Vacuum
on September 11, 2025
Posted by: Portable
from Kansas
Gender:Female
Love the size of the vacuum and how easy it is to use and get around. But the suction needs to be more
Response from sharkninja.comBy SharkNinja, September 18, 2025
Hi there, Thank you for taking the time to leave a review. We're so glad to hear you’re enjoying the size and ease of use of your vacuum! We appreciate your feedback about the suction and will be sure to pass it along to our product team. If you’ve noticed a decrease in suction over time, we recommend visiting our troubleshooting guide here: https://support.sharkclean.com/hc/en-us/articles/10138337675420-WV200-Series-Shark-WANDVAC-Cordless-Handheld-Vacuum-Troubleshooting-Guide
If the issue persists after troubleshooting, the guide will also direct you to our customer service team for further support. Kind regards, Shark Clean US
If the issue persists after troubleshooting, the guide will also direct you to our customer service team for further support. Kind regards, Shark Clean US
Written by a customer while visiting sharkninja.com