Customer reviews from brother-usa.com
Brother - XM3700 74-Stitch Function Free Arm Sewing Machine with LED Light
Average customer rating
3.9
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Brother - XM3700 74-Stitch Function Free Arm Sewing Machine with LED Light
Customer Rating
5
What a delightful Christmas gift from Santa
on April 7, 2026
Posted by: Eveeee
from Rohnert Park, Ca
I really like the size of the machine and it works like it looks. Nice and easy. It is also lightweight enough that even at 80 years old, I can lift it and use it where it is needed. I also like the instructions that were easy to read and understand. I will keep you posted on the operation of it as I am just getting started using it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fantastic Sewing Machine
on June 1, 2025
Posted by: P2 of AZ
from Phoenix, AZ
I bought this as a gift for my daughter. She absolutely loves it. She really likes the various specialty stitch types that are set right on the machine. Works great on everything from Blue Jeans to simple shirts. Great product for any home.
Written by a customer while visiting brother-usa.com
Customer Rating
3
It gets the job done but could be better
on April 1, 2025
Posted by: SalR
from Missouri
Light Weight sewing machine. Great for taking to locations. I don’t like the storage drawer. It pulls off sideways and because of this it’s useless. All of my other machines the drawer opens by folding down. Why make a machine good for travel and give it such a crappy storage drawer?
Written by a customer while visiting brother-usa.com
Customer Rating
4
XM3700 machine
on January 25, 2025
Posted by: Carolyn
from NW Georgia
It seems very stiff and heavier than I expected. The size is nice. I still cannot get the auto threader to work....tried and tried and tried
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice and quiet.
on November 11, 2024
Posted by: Barb Turtle Creek PA
from Turtle Creek PA
I only started using it a month or two ago. It's hard for me to get use to. I had a Kenmore for over 46 years and I had no problem with it because all the sewing machines at that time were set up all the same. This one is hard to get the thread thru the little arm that goes up and down with the needle. It doesn't come up past the housing to be able to put the thread thru. Also, the bobbin set up, it's not as easy to use as it shows. I do like the built in needle threader. It works great. It's a nice quiet machine. I repair clothes, make clothes or other little things. Basically, it's just getting use to a new machine after using only one in 46 years. This is a nice machine to start out on.
Written by a customer while visiting brother-usa.com
Customer Rating
5
I'm new to sewing, my first sewing machine.
on September 3, 2024
Posted by: Anonymous
from Milwaukee WI.
This sewing machine was a gift. It's easy to use being a beginner sewer.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Broken.
on January 16, 2024
Posted by: MicaMom
It has failed, tho I used it several years. It only ran backwards and the manual's suggestions didn't work. A youtube video about sewing machine repairs suggested this often happened when the machine was set on the backwards part of a buttonhole stitch. Indeed, I moved the stitch setting fron straight stitch, #2, to zigzag, #3, and it worked for a couple hrs then stopped working again. [Buttonhole setting was #1]
Response from brother-usa.comBy Brother Customer Service, January 18, 2024
We apologize for any inconvenience. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
2
Average machine
on February 4, 2023
Posted by: WordMaven
from Midwest
This machine replaced a pricier Brother machine that developed such a poor stitch quality it negatively affected my sewing projects. This machine is just okay, but I was intent on a better stick quality, which this one has. For now. My only quibble with it so far is the cover for the drop-in bobbin is hard to insert. Otherwise, this is a serviceable, basic sewing machine with basic stitch features.
Response from brother-usa.comBy Brother, Customer Service, February 6, 2023
We are sorry to hear that your bobbin cover is hard to replace and we would like to help. We would also like to help with any other questions you may have about the Brother SM3700. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com