Customer reviews from snowjoe.com
Aqua Joe - 50 Foot Expandable RV Hose with Flexible Fiber Jacket, AJFJH50-58-RV
Average customer rating
4.5
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
39
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
4
Customer Reviews for Aqua Joe - 50 Foot Expandable RV Hose with Flexible Fiber Jacket, AJFJH50-58-RV
Customer Rating
2
Not a keeper
on July 5, 2026
Posted by: Bobby b
from Vancouver
We had the aqua joe hose for a season and a half and it’s shot. The exterior held up to light garden use but all of a sudden the interior bladder has ripped and it’s leaking. We’ve had cheaper versions of these flexible hoses that lasted two or three seasons and
we expected them to fail. I thought this would be a better purchase. It turns out not.
we expected them to fail. I thought this would be a better purchase. It turns out not.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 10, 2026
Dear Valued Customer,
Thank you for taking the time to share your experience with the Aqua Joe FiberJacket Hose and for bringing this matter to our attention. We sincerely apologize for the disappointment you've experienced. This is not the level of product quality or customer service that we strive to provide.
We understand how frustrating it must be to have the hose develop a leak after only a season and a half of light garden use, especially when you expected it to provide greater durability and long-lasting performance. Your feedback is important to us, as it helps us identify areas where we can improve both our product quality and the overall customer experience.
We would appreciate the opportunity to learn more about your experience and review the details of your concern. At your convenience, please contact our Customer Service team at our toll-free number, 1-866-225-9723, available Monday through Saturday from 10:00 AM to 6:00 PM EST. Our team will be glad to discuss your experience and assist you further.
Thank you again for your honest feedback and for giving us the opportunity to better understand your concerns.
Thank you for taking the time to share your experience with the Aqua Joe FiberJacket Hose and for bringing this matter to our attention. We sincerely apologize for the disappointment you've experienced. This is not the level of product quality or customer service that we strive to provide.
We understand how frustrating it must be to have the hose develop a leak after only a season and a half of light garden use, especially when you expected it to provide greater durability and long-lasting performance. Your feedback is important to us, as it helps us identify areas where we can improve both our product quality and the overall customer experience.
We would appreciate the opportunity to learn more about your experience and review the details of your concern. At your convenience, please contact our Customer Service team at our toll-free number, 1-866-225-9723, available Monday through Saturday from 10:00 AM to 6:00 PM EST. Our team will be glad to discuss your experience and assist you further.
Thank you again for your honest feedback and for giving us the opportunity to better understand your concerns.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Holes within a month of purchase
on June 4, 2025
Posted by: JRWA
from Seattle, WA
Both hoses I ordered got holes in them in less than a month. Always stored properly and water pressure is not very high from spigot so not sure why they did not last.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, June 4, 2025
Dear Valued Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for the issues you experienced with the Aqua Joe AJFJH50-58-RV Superlight Marine-Grade FiberJacket hoses. This is certainly not the level of quality or service we aim to provide, and we understand your frustration, especially given that the hoses were properly stored and used with normal water pressure.
We would like the opportunity to make this right. Please contact our customer service team at your earliest convenience by calling our toll-free number: 866-225-9723, available every day from 10 AM to 6 PM EST. Our team is committed to ensuring your complete satisfaction and will do everything we can to assist you further.
Thank you again for your feedback—it’s invaluable in helping us improve our products and service.
Thank you for bringing this matter to our attention. We sincerely apologize for the issues you experienced with the Aqua Joe AJFJH50-58-RV Superlight Marine-Grade FiberJacket hoses. This is certainly not the level of quality or service we aim to provide, and we understand your frustration, especially given that the hoses were properly stored and used with normal water pressure.
We would like the opportunity to make this right. Please contact our customer service team at your earliest convenience by calling our toll-free number: 866-225-9723, available every day from 10 AM to 6 PM EST. Our team is committed to ensuring your complete satisfaction and will do everything we can to assist you further.
Thank you again for your feedback—it’s invaluable in helping us improve our products and service.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Hose always kinks
on June 22, 2024
Posted by: Jackeg
from Castle Hayne NC
We keep this hose coiled on a hose rack when not in use. I went to put water in a bird bath that is 40 feet away from where the rack is. Nothing but grass between the two and it twisted and kinked in 11 places. I spent more time trying to get water to come out than I did putting water in the bird bath.
I have even tried taking it off the rack, coiling it on the ground, so it won't kink. It seems to me that once it kinks, the hose material remembers where it kinked and is prone to kink in the same spot.
The only two good comments about this hose it is lite and doesn't leak. I have owned 11 homes in my 50+ years of marriage and don't have a count on number of garden hoses owned, but I will say this is the worst hose I have owned. Buying another brand today.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Love this hose.
on July 21, 2023
Posted by: Mase
from Spring hill, Florida
Aqua Joe is so easy-to-use and keep hiding in my RV. Would definitely buy again!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Best hose we have had!
on June 27, 2023
Posted by: Brandi
from austin
[This review was collected as part of a promotion.] We love these hoses from Aqua joe and have a few now that we use for gardening and cleaning out the pool filters. They are so lightweight and so easy to handle and since they do not weight a lot, I can take the entire hose all over my property without near as much effort as a regular hose. Normally I would get my teens to move the long heavy hoses for me, but this one is no problem. It's very compact, doesn't take up much space and isn't as much of an eye sore as some hoses. The hose does kink if it's not flat or you are not careful rounding corners. This isn't really a complaint, you just make sure it's laid out correctly like you normally would a hose anyway. It is described as kink resistant, I think that is they key word, resistant but not kink free by any means. It is still a superior hose in my opinion to other options. My oldest Aqua Joe hose is probably a few years old, showing no wear and tear, never had any issues with it whatsoever and it lives outside in the Texas sun.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Awesome hose!
on June 23, 2023
Posted by: LazyBanker
from Salt Lake City, Utah
[This review was collected as part of a promotion.] This hose was super easy to use. I was worried that it wouldn't lie flat after being used a few times, but it still lays very flat when not filled with water. I was also worried about the pressure being restricted. I had that issue with a similar hose from another brand. But this hose has the same pressure as my old school green hose. It runs my sprikler in the side yard just fine. And it's so easy to roll up and carry! I'm very happy with this hose.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Perfect no leaks
on June 21, 2023
Posted by: Ryan330
from Warren, Ohio
[This review was collected as part of a promotion.] This is a great hose. No leaks, and it's incredibly lightweight yet durable. The connectors are very solid, and I have had no problems with leaking. I think I would have preferred a darker color but I'm so happy with this hose it doesn't even matter. It's lightweight and dragging it anywhere is easy. You can tell by the way it folds its made of a much better material then the regular rope hoses. It has not kinked up or gotten into any kinds of knots and I've been using it for 2 weeks now.
Written by a customer while visiting snowjoe.com
Customer Rating
5
on June 20, 2023
Posted by: Aaron12345
[This review was collected as part of a promotion.] I decided to take a chance and try this hose out to go with the rv that we share with our neighbors. It’s a fifth wheel. So far so good. The hose works well as designed and is compact enough that it fits well.
Written by a customer while visiting snowjoe.com