Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7 out of 5
4.7
(1,696 Reviews)
Open Ratings Snapshot
Rating breakdown 1,696 reviews
5 Stars
1,325
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product. 
(
42 out of 44
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
4 out of 5
4
Battery life could be longer.
on May 13, 2025
Posted by: Traveling retiree
from DFW, TX
Expertise:Intermediate
Verified Purchase:Yes
The battery doesn’t last much longer than my old phone, S20 fe. Otherwise, it's a nice phone with lots of features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 14, 2025
Hi Traveling Retiree, we appreciate your feedback on your Samsung Galaxy S24 FE. We are so happy to hear how pleased you are with the usage of your device. We have provided a link to a few troubleshooting guides to help you maximize the battery life of your device. We have also shared a link to the Samsung SUpport Team if you believe your device is not operating as intended, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome!
on April 26, 2025
Posted by: Scott
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Awesome. My wife enjoying this. Maybe more than me lol
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 29, 2025
Hi there Scott, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We love that both you and your wife are so happy with the features and capabilities of your new device. We would love to hear from you again any time in the future if you have questionsor would like to share additional thoughts about your Samsung products with us. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy customer
on April 25, 2025
Posted by: Emma
from Florida
Expertise:Beginner
I love my phone I upgraded from a A52 I'm very happy, Still getting used to it the phone. Only problem I have is the offers that I was supposed to get peacock for 3 months for free tried to get it they said the offer expired or longer available I got my new phone on April 14th so I should be able to get this offer
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Hey Emma, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We are so happy to hear that you are so pleased with the upgrade from your previous device. We have provided a link to the Samsung Support Team to work with them one on one about the promotions you believe were included with your purchase. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 fe
on April 24, 2025
Posted by: Pluv
I'm so happy with my product thank you for the pricing
Response from Samsung USBy R&R Team, April 24, 2025
Hey Pluv, thank you for your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the usage of your new phone, and finding it to be a great device for the price. Please, reach out to us again in the future if you have any questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Wouldn't Purchase Again
on April 23, 2025
Posted by: SPTBG112
I've had this phone, and I am charging it every day. I use it the same way as the Samsung A52 I traded in. The A52 was a much better phone. Newer model doesn't always mean a better phone.
Response from Samsung USBy R&R Team, April 24, 2025
Hi there SPTBG112, we appreciate your feedback on your Samsung Gaalxy S24 FE. We understand how important the lasting battery of your device is to you every day. We have provided links to a few troubleshooting guides to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if this does not help you resolve this matter with the battery or you experience additional frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely great!
on April 9, 2025
Posted by: Amber
from Riverdale Ga.
Expertise:Intermediate
Verified Purchase:Yes
I've been a fan since the S7 edge. The 24 fe is so smooth with swiping. I keep a really good case on it to protect my investment. Its light & easy to hold. Battery is great I can get a whole day plus on one charge. The only thing so far that I don't like with Samsung now is they are taking away Samsung messaging with some features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Amber, thank you for sharing your thoughts about your Sasmsung Galaxy S24 FE with us. We are so happy to hear that you are so pleased that you are thrilled with the features, design, and battery life of your phone. We have provided a link to the full device manual to help you with the message settings, and to the Samsung Support Team to offer additional assistance with questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection
on April 6, 2025
Posted by: Merranda
[This review was collected as part of a promotion.] Easy seamless app transition, new audio freatures add clarity on top of the already seemingly perfect Audio! Hands down best phone yet
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 9, 2025
Hey there Merranda, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the features and capabilities of your device, and finding it useful for a range of tasks every day. Please, reach out to us again any time in the future with questions or to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24 FE
on April 6, 2025
Posted by: Dylan B
from Salt Lake, Utah
Expertise:Intermediate
Verified Purchase:Yes
New phone is great, and the trade in process was very smooth
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 25, 2025
Hi there Dylan B, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 FE with us. We love know how much you are enjoying the usage of your new phone, and had such a smooth and seamless purchase experience. We have provided a link to the Samsung Support Team to offer assistance to you if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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