Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,366
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product.
(
82 out of
91)
Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Mint
Posted by: Ed S
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
For the price, this is a great phone. The camera is outstanding and offers a pretty wide angle of view. I'm very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PhoenixIII
from Broward County, FL, USA
Expertise:Intermediate
Verified Purchase:Yes
It overheats tremendously! I expected the users manual but no luck. So far, I like the fact that I can read my email while listening to a podcast. I also like the volume. Features that I don't like at all, is having to press the volume and the "On" buttons at the same time to turn off the phone. Half the time it doesn't work and "are you trying to turn off the phone?" is nothing short of ridiculous! "tap again, to turn off your phone". Honestly, I expected more for the price. The battery does not last as long as promised.
I just downloaded the Users Manual and hopefully, that will help me some. I wonder if others are complaining about their phone overheating and if the warranty covers this issue or what.
I just downloaded the Users Manual and hopefully, that will help me some. I wonder if others are complaining about their phone overheating and if the warranty covers this issue or what.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, December 30, 2024
Hi there PhoenixIII, thank you for your feedback on your Samsung Galaxy S24 FE. We understand how important your phone is to you every day, and we would love to help you in any way we can have the best experience possible. We have provided links below to help you troubleshoot the temperature of your device at your convenience. You can also use the drop down on your phone if you swipe down twice from the top to find the power off button from there. We have also provided links to articles to help you troubleshoot the battery life of your device. Lastly, we have provided links to the Samsung Support Team and warranty information if these experiences continue with your device, and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: Brutus C
Verified Purchase:Yes
I am no power user. I buy a phone for the main purpose of making phone calls and texting to stay in touch with family and friends. This phone does a great job with both functions.
Written by a customer while visiting Samsung US
Posted by: Carla rosadio
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
El tiempo de entrega fue exacto. No me gusto que no llegué con cargador.
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Buckskin
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Good phone; has all features you need. Very good camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 27, 2024
Hey there Buckskin158, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We are so happy to hear how much you are enjoying using your new phone. We hope you'll reach out to us again any time in the future with additional feedback or questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Laura
from Burlington, WI
Expertise:Intermediate
Verified Purchase:Yes
It was an upgrade from my other phone. Works great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I bought this phone, to give my son a gift, he still doesn't get it, but I'm sure it will be a pleasant surprise for him.
Performance
5
Written by a customer while visiting Samsung US
Posted by: Sam T
Expertise:Intermediate
Verified Purchase:Yes
Really like Samsung phones and very pleased with my latest. Fast response, good storage and great pictures.
Features
5
Design
4
Value
5
Written by a customer while visiting Samsung US