Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7 out of 5
4.7
(1,760 Reviews)
Open Ratings Snapshot
Rating breakdown 1,760 reviews
5 Stars
1,366
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product. 
(
82 out of 91
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
5 out of 5
5
Price and Performance
on January 8, 2025
Posted by: Alexander
from San Antonio, TX
Expertise:Expert
Verified Purchase:Yes
I had to upgrade my s9+ and this is a nice phone for the price. love it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 9, 2025
Hi Alexander, we are grateful to you for sharing your feedback on your Samsung Galaxy S24 FE. We are thrilled to know you are so pleased with your new phone after upgrading from a previous device. Please, reach out to us again in the future at any time with questions or if you would like to provide additional feedback on a ny of your Samsung products, and thank you for being a loyal Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 4, 2025
Posted by: Bill
Verified Purchase:Yes
Great phone. Good price. What else can I say. I love it.
Response from Samsung USBy R&R Team, January 8, 2025
Hi Bill, thank you for your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear how much you are enjoying the features and price of your new device. We love hearing the word love used to describe our devices, and hope you'll reach out to us again any time in the future if you have any questions or would like to share additional feedback about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Es un diseño muy especial y muy interesante
on January 4, 2025
Posted by: 1184
GALAXY F24 FE 128GB... LES QUIERO PEDIR ESTE EQUIPO
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Ultra S24
on January 4, 2025
Posted by: Montserrat
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Excellence phone. Love my samsung ultra. Best camera out there
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Glad I Bought It
on January 3, 2025
Posted by: Jules
Expertise:Intermediate
Verified Purchase:Yes
I've had this phone for about a month. There is no lag, lots of customization options, lots of available storage, a decent but not outstanding camera, good screen quality, and it was all for a reasonable price. I wish the battery life were a bit better, but aside from that, it's a really handy phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 7, 2025
Hi Jules, thank you for your feedback on your Samsung Galaxy S24 FE. We are so happy to hear how pleased you are with the usage of your new phone every day. We would love to help you ensure the battery life of your device is maximized. We have provided links to a few articles below to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance or answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best bang for your buck phone
on January 2, 2025
Posted by: David G
from Clearwater Florida
Expertise:Expert
Verified Purchase:Yes
probably the best bang for your buck in new cell phones right now. The phone works great and the battery life is awesome. If youre thinking about getting one of these go for it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 2, 2025
Hi there David G, we appreciate your feedback on your Samsung Galaxy S24 FE. We love hearing how much you are enjoying the features and capabilities of your new phone, and that you feel you have made a good investment in your device. We would love to hear from you again any time if you have questions about your new device, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great deal!
on January 1, 2025
Posted by: Niloo
Verified Purchase:Yes
The exchange offer was great for Galaxy s24 fe and the phone itself is great as well.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung pass won't work, fingerprint reader
on December 31, 2024
Posted by: Mariela
Verified Purchase:Yes
Worse phone from Samsung, if you have your all your security settings with your fingerprint, don't get this phone because the fingerprint reader doesn't work at all.
Response from Samsung USBy R&R Team, January 3, 2025
Hi Mariela, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand how important the ease of unlocking your device is to you every day, and we would love nothing more than to help you resolve this experience. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
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