Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7 out of 5
4.7
(1,760 Reviews)
Open Ratings Snapshot
Rating breakdown 1,760 reviews
5 Stars
1,366
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product. 
(
82 out of 91
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
3 out of 5
3
I'm kinda new with this device & Galaxy AI love it
on July 13, 2025
Posted by: Joseynp
[This review was collected as part of a promotion.] I love my Galaxy S24 se . It's easy to navigate for this 74 year old. Lots of game time for me and personal banking . I'm learning new things about my phone every day
Thanks Samsung !!
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 14, 2025
Hi Joseynp, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We couldn’t be happier to hear how pleased you are with the usage of your device, and finding it so great for playing your games, and taking care of your personal finance. We have provided links to a few resources to help you with additional features of your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has a ton of features
on July 13, 2025
Posted by: Borlyhotwh33l
[This review was collected as part of a promotion.] This product has features that's like it knows what I'm going to think about what I'm searching
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has excellent features i enjoy using
on July 13, 2025
Posted by: Runitback200
[This review was collected as part of a promotion.] The Ai is very useful and fun to use and learn about different things.I use my phone for playing music,streaming movies and playing my games i enjoy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and easy to use
on July 13, 2025
Posted by: PeckerWood2316
[This review was collected as part of a promotion.] This phone is extremely fast giving me complete control of my other devices without an lag. The galaxy AI is also another feature I love an use constantly. Another great feature is the ability to charge other devices with my phone using wireless charging.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features compared to the price segment
on July 12, 2025
Posted by: HRlovesSamsung
[This review was collected as part of a promotion.] The Galaxy AI is feature packed and awesome it is so good to use that it is addictive in day today life also not to forget small details like magic eraser and may more features make life very easy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best but should know also
on July 12, 2025
Posted by: Mike83
[This review was collected as part of a promotion.] It is good one but sometimes get freeze. But i use all utra serioes or note+ series so.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 17, 2025
Hey there Mike83, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We know how important your device is to you every day, and we are happy to hear you are overall pleased with your device. We have provided a link to an article to help you with the occasional freezing you mention experiencing with your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this frustration continues, or you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera and Gemini AI features.
on July 12, 2025
Posted by: Cutthroat
[This review was collected as part of a promotion.] I love the games camera. Bixby and Gemini features are Awesome!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI features with Camera
on July 12, 2025
Posted by: LlamaDama
[This review was collected as part of a promotion.] The Galaxy AI is so great I can make videos to post on my page. The video mode is amazing. I can make real movie like posts with the Galexy AI feture. Hands down 10 out of 10 I give it a 10+.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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